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Appointment Scheduling Specialist for Tech Repair

$8-15 USD / hour

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$8-15 USD / hour

I’m on the hunt for a customer service representative specialized in appointment scheduling. You will be taking inbound calls and arranging home visits for our onsite computer repair service. While putting our customers' needs first, you'll also: - Manage all customer interaction documentation with our CRM system. Proven experience with CRM systems is favored. - Prioritize your work to increase our call resolution rate. Past success in a high-resolution rate role is ideal. An eye for detail, excellent communication skills, and a knack for problem-solving in high-paced call environments would be a definite advantage. Join me in streamlining our customer's path to in-home tech solutions!
Projektin tunnus (ID): 38015560

Tietoa projektista

39 ehdotukset
Etäprojekti
Aktiivinen 30 päivää sitten

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39 freelancerit tarjoavat keskimäärin $11 USD/tunti tätä projektia
Käyttäjän avatar
Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor and a Mortgage House based in North Carolina on FSBO / Expired listings for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client and Asset Acquisitions tenure 4 years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar, crexi, zillow and loopnet. 3)I can start asap I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.
$15 USD 40 päivässä
5,0 (31 arvostelua)
7,7
7,7
Käyttäjän avatar
Hi there! I'm honored for the opportunity to present myself as your Appointment Scheduling Specialist. With extensive experience in customer service and support roles, I have developed a meticulous eye for detail, top-notch communication skills and a polished ability to provide effective solutions in high-pressure call environments. In the realm of telecommuting services, I understand the true importance of managing both internal and client interactions through powerful CRM systems effectively. My past success in using CRMs to efficiently document customer interaction can be mirrored in your project. Currently, as an Operations Manager Assistant and having worked in various back-office support roles, I have mastered the art of multitasking and prioritizing tasks without compromising quality or efficiency. I have consistently delivered high-resolution rates, a trait that will prove beneficial in ensuring swift appointments while delighting customers with effortless experiences. In closing, my expertise as a Virtual Assistant combined with my proven track record in telesales, customer service and customer support greatly aligns with the needs of your project. As your Appointment Scheduling Specialist, I'll streamline your clients' path to their much-needed tech solutions effortlessly. Don't hesitate to reach out today - let's do this together!
$8 USD 40 päivässä
4,9 (49 arvostelua)
7,2
7,2
Käyttäjän avatar
Hello Dear Client, As a native englsih speaker and an experienced customer service agent, i am perfect for this job. I have exeperience in using different CRMs including Hubspot, Zoiper, Zendesk, Zoho among others. I have knowledge on how to onboard clients, i can pick up phone calls, follow up , arrange customer visists and if i can help and solve the problem over the phone i will make sure i do it. I am able to document all calls, communicate with the team to do the home visist and any other assignments given. I am available to work on a full time basis, i have a headset, reliable internet, and an excellent working pc. You are guaranteed quality work and smooth running of operations. Kindly send me a message for further discussions. Warm Regards, Tai
$10 USD 40 päivässä
5,0 (4 arvostelua)
6,7
6,7
Käyttäjän avatar
I have been doing Telemarketing for 15 years now. Experiences have honed my skills in cold calling, Telesales, Appointment Setting and Lead Generation. I have a massive experience calling B2B and B2C in the regions of the US, UK, Canada, Australia, Bahamas, and UAE. I am confident that I can do the job. I am currently stinting for a Doctor's Loan Program (US-based Company) and setting up appointments for a loan officer for 4 years. It would be great to connect with you. Voice samples are available in my profile and feedback from my previous employers. All the best! https://www.freelancer.com/u/Dahl8888
$15 USD 40 päivässä
4,9 (37 arvostelua)
6,1
6,1
Käyttäjän avatar
Building customer trust and satisfaction is at the core of what I do, and being able to leverage my experience in offering high-quality support and virtual assistance makes me a perfect fit for this role. My extensive background in customer service coupled with my proficiency in CRM systems will ensure a seamless scheduling process, increased call resolution rates, and meticulous record keeping on our clients' interactions. I understand that appointment scheduling is key to managing any business efficiently, and I have honed my organizational skills to meet such demands. In addition, my effective time management and problem-solving abilities equip me well to thrive in fast-paced environments - an essential skillset for prioritizing tasks not only to resolve calls promptly but ensure technicians are dispatched on time. Ultimately, by choosing me as your Appointment Scheduling Specialist, you're securing an individual who is dedicated to delivering top-tier customer service together with proven ability in office management. I'm committed to streamlining your customers' path to their needed repairs by utilizing all the necessary tools at my disposal. Let's navigate this technical aspect together - with proficiency, efficiency, and a touch of personal flair.
$8 USD 40 päivässä
4,4 (2 arvostelua)
3,6
3,6
Käyttäjän avatar
HI! My name is Golam and I am an experienced virtual assistant with various skills. An outstanding reputation, excellent communication, and a 24/7 response are a must for success. The ability to deliver high-quality, pleasant service is vital to me; that is precisely what you will get when you hire me. I work hard to ensure that your products and services are the best! I am good at handling problems and being proactive and reactive to new situations. I hope to learn more through every task I take up. I have learned a lot about assisting and satisfying customers' needs. I also understand how to value and use time to its full potential. I provide top-notch services, including: • Administrative support • Web research • Social Media Management • Content Creation • Public Relation • Human Resource Managemnet • Recruiting • Appointment Setting & Scheduling • Data Management & Entry • Calendar Management • Project Management • E-mail Management • Customer Support (Voice Call, Video Call, Chat & E-mail) • Telemarketing • Bookkeeping • Lead generation Please don't hesitate to contact me for more information about my professional profile. Thanks
$8 USD 40 päivässä
5,0 (1 arvostelu)
2,2
2,2
Käyttäjän avatar
I am the best in telemarketing, sales, and customer service because i have an innate ability to build rapport with customers, understand their needs, and effectively communicate the value of products or services, resulting in higher conversion rates and customer satisfaction.
$12 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hello There, I can handle work because I have 10 years experience of customer relationship management. I m good at customer support, customer service, customer complain handling & customer retention management. Thank you Answer my within an hour.
$8 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hello There, I have read your project description and very excited to work on this project. I am a professional data entry operator and having 6 years of experience in customer support and CRM. I will provide you quality work on time. So, kindly give project related details on chat so that I can start ASAP. Best Regards Shivam Nigam.
$8 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I am the one you are looking for, having over 3 years of experience in appointments scheduling and schedule management. I have worked on multiple CRM systems including salesforce, freshdesk, zoiper. I have all the skills one needs in a customer service executive. Proficiency in English verbal or written, can handle multiple calls, knowledge of softwares and tech support. We can discuss the details and start this project right away in the most efficient way. I’m new to this website but not to this service. Give me a try!
$8 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hi, As a tech support specialist who have served 50 people organization, taking calls from employees on tech equipment related issues, such as printer issue, desktop computer issue, network issue, software related issues, I am very confident to use my experience and deliver on the task. I use CRM for recording the status of issues, setting the right priority and updating the status at the end. I'm available to chat with you and start as soon as possible.
$15 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hi there! I am a Freelance Project Manager for telemarketing freelancers here in the Philippines. I saw your job posted and I'm very interested to offer our services. We are more than 5 years in the BPO industry now and we handle different campaigns from US and UK. We have expertise in cold calling, Outbound and Inbound B2B and B2C sales, Appointment setting, Lead Generation, Customer Service, and Virtual Assistance and Data entry. Our clients are very satisfied with our services because we drive more sales to their campaigns. We can work remotely or virtually, we have reliable internet service, we have our dialler and we have a rock star team ready to work for you. We are looking forward to hear from you soon! Have a great day! Thank you..
$8 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
As a seasoned telemarketer with a remarkable 14-year background in Sales, Marketing and Cold Calling, I am no stranger to the high-energy, rapid pace nature of the role you're looking to fill. My decades of experience have laid a sturdy foundation for my time management and communications skills -- two qualities I know will serve me well in managing your customer scheduling process. Moreover, in order to excel, I recognize the significance of efficiency in handling your clients' calls. I strive for quality in every customer interaction and solid CRM management plays a significant role here. Leveraging my familiarity with multiple CRM systems and Gautam's disruptive mindset; we'll not only proficiently document each customer interaction but also unearth insights into optimization that positively impact your resolution rate. The job description resonates strongly with my experience and values. My deep-rooted passion for providing effective solutions tailored to customer needs drives me forward every day. Hence, coupled with my dedication, strong problem-solving abilities and unyielding grasp on streamlining processes for growth, I am geared up and ready to embark on this journey to redefine your success through enhanced customer service experience
$12 USD 40 päivässä
5,0 (1 arvostelu)
0,0
0,0
Käyttäjän avatar
I will describe myself to be an easygoing person, hardworking, loyal, reliable, dependable, helpful, organized, empathic, flexible, and a great communicator with a strong interpersonal skill who understands the importance of customers' needs and loyalty. I thrive in a goal-oriented environment where I can utilize my skills and learn from others. Throughout my career, I have honed my customer support skills by effectively handling inquiries, resolving issues, and ensuring customer satisfaction. To me, good customer service involves taking responsibility when something goes wrong and doing what I can to make it right. My empathetic approach and attention to detail have enabled me to build positive relationships with clients and provide outstanding support. I have experience using various CRM software such as Hubspot, Freshdesk, Zendesk, and Intercom. I have experience using various Project Management software such as Trello, Asana, Click-Up, and Monday.Com. Communication tools such as Slack, Zoom, Microsoft Teams, and Google Meet. Automation software such as Zapier helps for Integration. I also have a background in Technical Support. I am a dynamic individual who can adapt to changes as the job may demand and a fast learner who is open to continuous learning and improvement. I am open to any shift and available for full-time work as well. I am ready to chat with you and can begin work immediately. Best Regards
$8 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hi, my name is Rowena, I was so much interested to see the job posting on your company’s website and I am writing my candidacy for the post of Appointment scheduling specialist. After searching your company’s needs and expectations, I am confident that I possess needed communicational skills and convincing powers to prove myself as a deserving candidate.
$12 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hi, Hope you are doing well! Thanks for sharing your project requirement with me. It will be my great pleasure to work on your project. I have checked your requirement, yes i can do it in excellent, effective and efficient so as to provide a better quality service at righty time with speed to our customers. I have right skills like good customer care interaction, problem solving.I will sure give out positive results to work on this assignment. I will complete the work as per requirements.
$12 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I am already working in customer services and we do schedule technician visit for the customers so I have working experience in it
$8 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I am a dedicated customer service professional with a strong background in appointment scheduling and client interaction. With my experience in managing customer relations and my proficiency in using CRM systems, I am well-equipped to excel in a role focused on arranging home visits for onsite computer repair services. In my previous roles, I have consistently prioritized customer satisfaction and increased call resolution rates by efficiently managing customer interactions and utilizing CRM systems effectively. My attention to detail, excellent communication skills, and ability to solve problems in high-paced call environments have contributed to my success in delivering exceptional customer service. I am excited about the opportunity to join your team and streamline our customers' path to in-home tech solutions. I am confident that my skills and experience make me a strong candidate for this position, and I look forward to contributing to the success of your business.
$12 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
Hello there! If you're searching for a Customer Service Representative, look no further. Instead of going through many proposals, why not hire me? With years of experience handling a wide range of customer inquiries and complaints, I'm committed to helping our customers and ensuring their satisfaction regardless of the communication channel they're using. I'm available to start working with you right away and promise to be your next top-notch CSR.
$12 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0
Käyttäjän avatar
I have the experience in doing cold calling also my experience in selling and customer service is a plus. really interested to grow within the company.
$12 USD 40 päivässä
0,0 (0 arvostelua)
0,0
0,0

Tietoja asiakkaasta

Maan UNITED STATES lippu
Cebu City, United States
0,0
0
Maksutapa vahvistettu
Liittynyt maalisk. 2, 2024

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