
Suljettu
Julkaistu
I want to take several repetitive steps out of our customer service operation and put them in the hands of a UiPath robot. At a high level the goal is to remove the manual back-and-forth that slows agents down and introduce an attended or unattended bot (whichever you recommend) that can sit inside our existing service environment, listen for triggers, and complete the routine actions automatically. Right now the process touches CRM look-ups, email or chat follow-ups, and status updates in our ticketing tool. The exact scope—whether that means drafting first-response messages, updating ticket fields, or routing escalations—will be finalised with your expertise once you have reviewed our current screens and APIs. We do not have formal documentation; you will need to map the steps with me during a short discovery session and translate that into UiPath workflows. What I need from you • Build and configure UiPath sequences/state machines that replicate the agreed customer service steps • Implement error handling, logging, and exception reporting so we always know what the bot is doing • Package the solution ready for deployment in UiPath Orchestrator, including assets, queues, and credentials management • Provide concise run documentation and a hand-off walkthrough Acceptance criteria • Bot completes the defined steps end-to-end without manual intervention in a test environment • All exceptions are captured in logs and surfaced through Orchestrator alerts • Handover documents are clear enough for another developer to maintain the process If you are comfortable with REST API calls, selectors for dynamic web elements, and Orchestrator best practices, let’s talk through the workflow and get the automation live.
Projektin tunnus (ID): 40322835
8 ehdotukset
Etäprojekti
Aktiivinen 13 päivää sitten
Aseta budjettisi ja aikataulu
Saa maksu työstäsi
Kuvaile ehdotustasi
Rekisteröinti ja töihin tarjoaminen on ilmaista
8 freelancerit tarjoavat keskimäärin ₹583 INR/tunti tätä projektia

With a deep understanding of UiPath and strong problem-solving skills, I'm confident in my ability to automate your customer service operations seamlessly. Though your project doesn't call for my primary skills, as a prolific video editor, data entry specialist and digital marketer, I've developed an eye for detail and an analytical mindset that perfectly aligns with the task at hand. My proficiency in documentation ensures that the transformation from manual tasks to an automated workflow will be well-documented and clear, ensuring maintenance and understanding long after project completion. My experience adapting APIs for AI creation not only demonstrates my comfort with REST API calls but also reflects my ability to quickly familiarize myself with new environments. I believe in effective communication that is key to a successful project. From the very beginning during our short discovery session to the final handover documents, I am dedicated to ensuring that we are on the same page and the automation fits your needs like a glove. With me, you're not just hiring a UiPath developer but a partner dedicated to helping your business reach new heights of efficiency and productivity.
₹575 INR 40 päivässä
0,0
0,0

This is exactly the kind of process UiPath can streamline quickly without disrupting your current setup. I’ll work with you to map the flow from your live screens, then turn it into a clean automation that handles the repetitive CRM lookups, follow-ups, and ticket updates with minimal friction. I’d likely recommend a hybrid bot so you get both full automation and real-time support for agents where needed. Everything will be built with solid error handling, clear logging, and packaged properly in Orchestrator so it’s reliable and easy to maintain. Once we review your workflow, I can move fast and get a working version live without a long ramp-up.
₹450 INR 40 päivässä
0,0
0,0

As a seasoned software developer and tester, I have a unique advantage in the automation world: I have the ability to not only understand the functionalities of your customer service operations, but also anticipate potential issues and prevent them through comprehensive test planning. Having created automation solutions from scratch for both web and mobile applications, I bring to the table an in-depth knowledge of how to leverage UiPath to its fullest potential while adhering to best practices. One of the specific skills you mentioned for the role is strong comfort with REST API calls - this is something I am well-versed in and have successfully implemented in my past projects. Likewise, working with dynamic web elements selectors is a core strength that you can count on me for. Another valuable trait is my commitment to clear communication and meticulous documentation. These qualities become particularly important during complex processes like creating a bot that aligns seamlessly with your existing systems. I can assure you that I would conduct an extensive discovery session with you, mapping out all the necessary steps for efficient UiPath workflows and ensure provision of concise run documentation with full hand-off walkthroughs. It's because of these attributes that I am confident about being able to not only deliver on the acceptance criteria but also provide you with a framework that will allow easy maintenance for another developer if required.
₹575 INR 40 päivässä
0,0
0,0

Hi, I am Haresh, having 14+ years of experience in Software Testing Industry. - Having unique blend of knowledge in Quality Product Delivery, Processes Management, Functional testing, Integration and regression testing, load and Perfromance Testing which help me to take the Quality of the software to the next level. - Hands on experience on testing Desktop, Web Based, Mobile application and ERP based application. - Hands on experience on automation testing tools on selenium webdriver, jmeter, katalon studio, Appium, cypress, selenium with TestNG freamwork etc.. - Thorough understanding of Product Delivery Life Cycle, Software Testing Life Cycle and Software Development Life Cycle. - Experience in Well conversant with writing Test plan,Test Cases,Bug report, Release Note and Product Health Report. - Worked in various domains like Finance, Retail, Web Portals, Healthcare, ecommnerce, CMS, Eduction Portal, Life Insurance, ERP system etc. - I do have require mobile devices to test mobile view or applications like android and iOS applications. - I have hands on experience with Git, postman, MSSQL Server. Kindly review my profile and let me know you view over the same. Thanks, Haresh
₹575 INR 40 päivässä
2,9
2,9

Work Experience RPA Developer | 3 Years Experience - Designed and developed automation solutions using UiPath RE-Framework. - Implemented SAP automation for business processes. - Worked on UiPath Test Suite for test case creation and execution. - Used Orchestrator for queue management, asset configuration, and bot monitoring. - Developed queue-based automation using Dispatcher and Performer Multi bot architecture. - Built robust workflows with retry mechanisms and structured logging. - Supported 50+ production bots and resolved critical issues. - Monitored bot performance and ensured smooth execution. - Collaborated with business users to gather requirements and deliver scalable solutions.
₹575 INR 40 päivässä
0,0
0,0

As a certified UiPath Automation Developer Professional, I have the ability to understand the functionalities of your customer service operations and also identify potential issues and prevent them through proper error and exception handling. I am well-versed in REST API calls and dynamic web elements selectors in my past experience which are couple of the requirements for the project. Another valuable trait is my commitment to clear communication and detailed documentation. These qualities are very important during designing complex processes like creating a bot that aligns with your existing system and making it easy to understand the system for whoever are required to learn it. I can assure you that I would conduct an extensive discovery session with you, mapping out all the necessary steps for efficient UiPath workflows and detailing out all the necessary things to document. It's because of all these attributes, I am confident that I will deliver a robust bot after it passes successfully through the User Acceptance Test, and with a framework that will allow easy maintenance even with other new developers as well.
₹560 INR 40 päivässä
0,0
0,0

I am a UiPath RPA expert with 8+ years of experience automated different processes with multiple clients so far on different applications. I will design scalable attended/unattended bots with strong error handling, logging, and Orchestrator integration. Experienced in API integrations and dynamic selectors, ensuring reliable end-to-end automation. I’ll also provide clear documentation and a smooth handover for long-term maintainability.
₹600 INR 40 päivässä
0,0
0,0

Hi! Reading your requirement, I can already visualize how this automation should be structured — because I've built very similar UiPath solutions for customer service operations before. CRM lookups, ticket updates, auto-responses, escalation routing — this is a workflow I know deeply. I've delivered RPA solutions where agents went from spending 40–60% of their time on repetitive screen work to focusing purely on complex cases. Working without formal documentation is no problem — process discovery is something I'm genuinely good at. What I'll deliver: Discovery session — map and validate every step before writing a single line of XAML Attended vs. unattended recommendation (my initial read: hybrid works best here) CRM lookups, email/chat drafting, ticket updates & escalation routing workflows Try-Catch at all levels, Orchestrator Queues, asset & credential vault integration Custom exception alerts so you always know bot health in real time Clean handover documentation any developer can maintain I'm comfortable with REST API calls, dynamic selectors, and Orchestrator best practices — exactly what your project demands. Available to start the discovery call within 24 hours of award. Let's get this bot live fast — your agents will feel the difference from Day 1.
₹750 INR 40 päivässä
0,0
0,0

WAKAD PUNE, India
Maksutapa vahvistettu
Liittynyt syysk. 30, 2012
₹600-1500 INR
$15-25 USD/ tunnissa
₹1500-12500 INR
₹1500-12500 INR
₹37500-75000 INR
$250-750 USD
$30-250 USD
$750-1500 USD
$15-25 USD/ tunnissa
₹12500-37500 INR
₹12500-37500 INR
₹100-400 INR/ tunnissa
₹1500-12500 INR
$10 USD
₹12500-37500 INR
€750-1500 EUR
$250-750 CAD
$8-15 USD/ tunnissa
$25-50 USD/ tunnissa
€250-750 EUR
$250-750 USD
$10-30 USD
₹600-1500 INR
₹37500-75000 INR
$2-8 USD/ tunnissa