We are looking for a Chinese who will be in charge of the following task
*** Key Responsibilities:
• Handling all fields involve with the customers such as: solve inquiries, support, open account, money transactions and manage customer data base;
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution;
• Provides first line support on a day to day basis for operational problems and other unplanned events that impact on production delivery;
• Consultancy in the area of strategy and operations;
• Business research and analysis, including financial analysis;
• Participation in client engagements, reporting to engagement managers;
• Working in multi – industries, needs to join many another projects from the beginning as create working flow, set up system, testing and so on. Support another teams;
• Providing the new idea to improve the business/ working behavior;
• Other tasks assigned by Manager
We will offer you:
• Working time : 8h/day, 5 days/week
• Excellent opportunities for personal and professional development;
• Work in a dynamic international environment and ongoing on-the-job training;
• Attractive remuneration package commensurate with the experience and performance.
*** Required qualification:
• University education in Economics, Finance...or related field
• Experience in the domain of consulting/advisory is an advantage
• Excellence Communication and presentation skills in English (verbal & non-verbal)
• Advanced MS Office knowledge (MS PowerPoint, MS Excel, MS Word)
• Ability to express and present own opinion; objective argumentation skills; work independently
• Active approach to solving assigned tasks
• Willingness to invest time in its own knowledge and competencies
• Be patience, honestly, teamwork skills
• Ready to work OT, working by shift.
• Be able to work under high pleasure and in multiple tasks at the same time.
Good evening sir
I am Amanda, from Chongqing China. I really wanna to be a part of your company. My major is business English, but I have worked 2 years in finance field. I am a consultant of a forex investment company. My duty is to find investors and assist them to open account, dealing their questions. Most investors are foreigners. I think I am qualified with this job. And I really like this long term business relationship.
Having a good day!
Regards
Amanda
Skilled in business and data analytics using Excel, python and Matlab, have experience in customer experience and investment banking.
Native Chinese, Canadian educated.