We have a requirement to get an Email alert whenever an agent has not logged in by 5 minutes before his/her duty time.
Basically, take agent login info from Avaya IP Office 412 and cross check that with agent duty schedule, send alert email if agent has not logged in by 5 minutes before scheduled duty time.
1 freelanceria on tarjonnut keskimäärin 5000 ₹ tähän työhön
Dear sir/Madam wishing you a great success per year business. I am keen to offer my services for Avaya IP Office Work Force Management. your sincerely, Sunil