We are seeking an off shore firm to handle our customer support and technical support for a variety of software products. This project would involve dealing with approximately 100 technical support requests per day via email.
Experience in providing support, a team with a strong command of English and the ability to provide a minimum of 18 hours a day response time is required.
Please submit your bids with references and previous or current clients.
Please submit your bid based on a first month service estimate.
74 freelancers are bidding on average $1042 for this job
Are you willing to provide a contract for a minimum of 6 months? we currently handle support for 2 web hosting companies using email and online ticketing system.