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Microsoft Dynamics CRM RFI

Hi Freelancers, this is an urgent project and i am posting the information below of the project. Please get back to me your proposals as soon as possible so that i can go ahead and choose multiple freelancers. I dont want bids saying, please check my PMB my rating etc. Please submit your RFP and RFI to be considered to award project. This might be an ongoing project so i can say i might hire you for a least 6 months. Please read the description and only respond if you can come up with a RFP. ( attached PDF Please note vendors are freelancers ). .

TIP: Please provide RFI and RFP together so that i save time and select the best candidates. I will choose multiple feelancers

>>>>>>>>>>>>>>> Project Description <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

Request for Information

CRM Systems Implementation

The purpose of this document is to obtain information for planning purposes related to Customer Relationship Management (CRM) systems; system integration services; technologies that support CRM systems; and strategies designed to optimize the CRM project benefits.

1. Purpose of the RFI

This request has been issued to allow Me to obtain information for planning purposes related to Customer Relationship Management (CRM) systems; system integration services; technologies that support CRM systems; and strategies designed to optimize the CRM project benefits. I may issue a Request for Proposal (RFP) to identify a CRM solutions within the next three to six months. ( doing it now )

CRM project will include all departments, including those under the Office of the Chairman; the General Manager; the Members of the Board of Directors.

Department/Office Name

Estimated # of Employees (in 2013)

Finance-17

HR-18

Commercial & Sales-125

Technical-131

IT-67

Purchasing-13

VSAT Office-29

Services & Maintenance-80

Warehouse-5

GM Office, Legal Office, Audit Office-10

Bengi Office-18

admin Office-3

serrs Office-6

I wish to integrate the planned CRM systems with other products (as needed from different freelancers, including the Billing System, Call Center System, Attendance (Fingerprint) System, and Internal & External Websites.

I want to implement BI system during or after the successful completion of the implementation of CRM system.

Please not: The number of employees was estimated and these numbers will be increased regularly.

3. Current ERP System

Approximately three years ago, We implemented ESKADENIA (Financial Modules) and Builders Software Solutions (FIT HR Module) systems. Both systems are many releases behind as a result of extensive customization that we requested during the implementation. The FIT HR Module implementation was not successful and hence it is not in use currently. We developed a Payroll System for the internal use by the HR department. This system is still in the User Testing stage. We also developed an e-recruiting system which was embedded in the company’s external website. The system was successfully implemented and is in use. We implemented a new attendance (fingerprint recording system) system which uses finger print to record the employees’ attendance and is owned by the HR Department and administered and supported by the IT. The limitations of the current systems, servers, and peripheral devices contribute to an extensive number of technical, operational and reporting issues. This has resulted in inefficient back office operations, compounded costs, and hampered our ability to quickly access key performance data.

4. Other – Compatibility with Other Strategic Initiatives

It is imperative that the proposed CRM solutions be compatible with other strategic information technology initiatives; e.g., Our time and attendance system; a billing system; a call center system; and the e-recruiting system. ( which can be discussed after choosing the individual )

The English and Arabic languages must be supported by the proposed CRM Solution.

--- check the PDF File for more information---

Taidot: Asiakkuudenhallinta, Dynamiikka, Microsoft, projektinhallinta, Salesforce.com

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About the Employer:
( 0 reviews ) Hyderabad, India

Projektin tunnus: #4278215

8 freelanceria on tarjonnut keskimäärin 6213 $ tähän työhön

qitsol

We are dynamics crm experts.

7200 $ USD 60 päivässä
(28 arvostelua)
5.2
yurybondarau

I am salesforce developer with 2+ years of experience.

10000 $ USD 90 päivässä
(5 arvostelua)
4.3
sanketpatelcom

Hello, Ready to Start.

5000 $ USD 150 päivässä
(1 arvostelu)
1.8
sirangi1989

Please let me know if you require salesforce developer for your project. I can help you in salesforce part of implementation. Note: Bidding 5000$ since we can't place bid less than this amount.

5000 $ USD 30 päivässä
(0 arvostelua)
0.0
Joydip123

Hi I am the team leader of Eight Member Development Team. We have vast experience in Microsoft Technologies(.NET2.0/3.5/4.0 & SQL Server 2005/08/12) as well as Web Technologies(HTML5/AJAX/JQuery/CSS). We have gone thro Lisää

7500 $ USD 90 päivässä
(0 arvostelua)
0.0
melsayed2

I will do anything to get this project experience.

5000 $ USD 90 päivässä
(0 arvostelua)
0.0
CRMClub

Hi, We have more than 4 years of experience in commercial software development, installations and support for products. We are working with European and USA companies. On time delivery is guaranteed Thanks. Please c Lisää

5000 $ USD 60 päivässä
(0 arvostelua)
0.0
qualifiedcoders

Hi We have read your [url removed, login to view] have completed 80+ big asp.net,c# projects in last 5 years and have great experience in ASP.NET CMS like Sitecore,CRM, Sitefinity,Kentico,NopCommerce,AbleCommerce,Dotnetnuke.

5000 $ USD 45 päivässä
(0 arvostelua)
0.0