My company has just implemented Zoho Desk for our Help Desk agents. On our previous system we used to have a button that we'd press and it would generate a PDF report containing major data from a case. Some specific fields. See how it used to work: [url removed, login to view]
---> We now need the same thing, only in Zoho DESK.
Please, do bid ONLY if you know how to do this on ZOHO DESK ok? (Zoho Desk it the updated version of Zoho Support).