Hi there! Hope you are well.
I have bought a wordpress theme which I need customising. I am in the process of hiring a graphic designer to create a brand identity however in the meantime I would like an expert to sign up to the site as both types of user to the site and do a full review of the site: (I will provide full username and passwords to the website dashboard, Mailgun and the PayPal sandbox).
I would like the review to cover the following:
1. Undertake a full review of the site and recommend user experience fixes and improvements to the layout of the pages. (some pages are hard coded and beaver builder doesn't allow changes to them - I can share examples of what I mean). As part of the report I would like screen grabs of each of the pages in the user journey so I can review for hardcoded spelling mistakes and grammar faults that aren’t identified as part of your review as I appreciate that English might not be your first language : )
2. Identify bugs that need fixing and provide recommendations for how to fix them (for example I have already identified that the PayPal Sandbox Escrow system isn't working properly and some of the automated emails that the site is meant to send are not sending).
3. Fix PayPal Escrow sandbox issue: this will be required to enable you to complete the full user report.
4. Review which automated emails are not being sent and identify why?
5. Automated emails - how to set these up so they send via MailChimp to allow them to be branded with the company logo and design.
6. PayPal Escrow system: doesn’t work in HK. Can you review to see if it would be possible to use an alternative escrow system than the one that is hardcoded into the theme as PayPal is an expensive option for small businesses.
7. PayPal - rather than going to the PayPal site to make a payment, can this be done within the site? Please recommend how this can be done.
This is the first stage of the project and once the report has been done I would like to quickly move to fixing the issues and develop a long term working relationship with you to help build my website and business. Future work will include assessing the security of the site, taking the designs of the graphic designer and applying them to the site, moving from a sandbox escrow to live.