To make system for automatic confirmation/denial of orders from existing customer via IVR, Email, SMS

1. Web portal to store contact list of customers. It can be uploaded via csv/excel upload or can have form to enter manually. Store customer basic info (name, address, Phone number) and items, quantity, refill date. User responsible to process the order, how the customer wants to be contacted phone text or email, when being contacted by text or email it should contain a link to an order form with the customer's order info where the customer can log in and see it.

2. Dashboard showing Recent/Today customers contacted, their order status

3. Report for following

• All calls made, all text sent, all email sent.

• Each call, sms, email status like delivered, not delivered etc

• Each customer’s order status like accepted, denied, changed

4. IVR outbound calls: Call customers when their order is due for refill, customers should have option to confirm order by pressing 1, once order is confirmed status should change on dashboard to confirmed if they did not pick up call secondary number, and call back in 3 hours, as long the order was not confirmed orders should show pending on dash board. If they want to make changes on the phone IVR they should press 2 to and connect to live agent. (to connect to our phone system)

*we should always have options to change the greeting and add numbers to press Etc.

Taidot: Excel, Javascript, MySQL, PHP, tietojärjestelmäarkkitehtuuri

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Tietoa työnantajasta:
( 0 arvostelua ) Brooklyn, United States

Projektin tunnus: #17332194

Myönnetty käyttäjälle:


Hello, as per discussion I have done. Bid. Project will be completed within 7 days.

$600 USD 8 päivässä
(27 Arvostelua)

11 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_26% %project_currencyDetails_sign_sub_27% tähän työhön

$277 USD 1 päivässä
(113 arvostelua)

hello,sir. I'm a professional programmer with 6 years of experience. I've already done this kind of project before. If you award me, I'll implement all of your requirements in a short time. To make system for automati Lisää

$555 USD 4 päivässä
(18 arvostelua)
$526 USD 10 päivässä
(9 arvostelua)

1. hi we can develop complete system with twilio API, where you will be able to setup automated call confirmation and all kind of IVR options, Please send a message so we can discuss complete task list.

$555 USD 13 päivässä
(14 arvostelua)

Dear hiring manager, Hope you are doing well! I am a professional Web developer. I have gone through the project description. As per the given brief you are looking for a Web expert cum Designer to build a site Lisää

$333 USD 7 päivässä
(15 arvostelua)

Hello sir, I've seen the project summary and ready to help you for your dream job. I can assure you that your logo design will be very unique, creative, nice and eye catching to the viewers. I have a vast experience a Lisää

$444 USD 15 päivässä
(6 arvostelua)

Hello i have required experience build the portal with technologies you will love you to use thanks. I can write fast and perfomant code.

$555 USD 10 päivässä
(6 arvostelua)

Hello, I read through the job details extremely carefully and I am absolutely sure that I can do the project very well. We are the team of 7 employees and over past 5 years we have completed 100+ projects in web Lisää

$333 USD 10 päivässä
(2 arvostelua)

Dear employer, I am an experienced in programming and I'm sure I can complete your project asap. Please contact me and tell about your job details. I promise a high quality and punctual work. Thanks. To make system fo Lisää

$555 USD 4 päivässä
(5 arvostelua)
$250 USD 3 päivässä
(5 arvostelua)