MSM International Loss Adjustors :
• Incoming Assignment from Insurance Various systems Marrymain, iClaim & eClaim. Copy from Insurance companies system to own system by hand. Also by email,
• Register Assignment into Own System. Workflow system & Document System. Generate the reports up to billing & case closed. Data Analysis. LAMS : Loss Adjustment Management System (Cache Database)
• Stage 1 : Immediate Advise within 24 hours (Preliminary Loss Advise)
• Stage 2 : Assign case to handler (informed by email)
• Found Note (hard copy at the moment)
• Clerk to key in information into the system
Support, Mobile Apps, License Fees & Subscription
ASP, Cache Speedminor Product. 10 years worth of data. 200 users. Needs Housekeeping. Internet Explorer Only. Manually. Per day – 1/200 assignment per day. 10/20 MB per assignment in photos, attachments. GST Billing Exported to billing system into MYOB (spreadsheet). Offline submission. Current License by Year End. Support through TeamViewer. Remote Analysis. Reboot after patching.
Adjusters : work
Managers : Report & Approvals
Senior Managers : All access
Stage server account to reassess the system.
Housekeeping : Closing old Cases ( 7 years max but have been kept longer )
To learn more and get OneNote, visit [url removed, login to view]
Improvements: Reporting Module, Mobile version … API integration. B2B Module. Dashboard.
• Register New Case
• Search Case
• Policy Jacket
Current support : bug fixing, small requests,
3 types : Business Intelligence, Form Designer, Cache Database
Server Spec : 2 servers Dual Core Xeon VPS VMware, EcoLogic, 12GB RAM, 1TB HDD RAID.
Adjusters Tool : Mobile App to submit documents, attachments for the office to process.