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Help Desk App

I work at a university and we have been developing our own help desk apps for some time. We are now in need of a redesign. Our portal uses Mambo CMS. Our old portal is a modification of the a6mambohelpdesk component. We are not happy with this component and are looking for something designed for our needs.

The project needs to be in PHP and we would prefer it to be a mambo component. We need this script to keep track of all of our helpdesk tickets, port activations (each dorm room has 4 ports and only 2 are active by default. When we activate another one we keep track.), and banned MAC addresses. We also need the user to be trackable. What I mean by this is that we need a page to open when a user's name is clicked that will show all previous calls, port activations per room, and banned macs that they may have.

The front page of this script will show how many open help desk tickets there are, how many port activation requests there are to do (port activations are requested by users and approved by a manager), and how many banned macs there are.

There needs to be three user classes: regular user, help desk employee, and administrator.

We look up the students information via LDAP using their username. I will add more if I can think of anything and to address questions.

Taidot: PHP

Näytä lisää: active component, tickets work, need help developing app, look employee, help php, help desk administrator, front desk, employee needs, component active, up desk, time track app, banned apps, think name, redesign app, project app, port mac, php help, php app, name app, looking addresses, ldap, it helpdesk, helpdesk it, help need manager, employee app

About the Employer:
( 0 reviews ) Eau Claire, United States

Projektin tunnus: #20911

25 freelanceria on tarjonnut keskimäärin 727 $ tähän työhön

cheapestandbest

We have our own solution for this. i have left the link in your PMB.

666 $ USD 5 päivässä
(571 arvostelua)
8.7
hansashish

Hello Sir, I read your project specs and would like to assure you that we can do this job in the earnest. We are CZONE Technologies, a growing web development company from New Delhi, India.We have made flash presentat Lisää

750 $ USD 25 päivässä
(49 arvostelua)
7.6
encodedart

Please view PM for further detail. Thank you. EncodedArt Inc.

600 $ USD 10 päivässä
(49 arvostelua)
7.2
inavigator

We can do it

700 $ USD 30 päivässä
(11 arvostelua)
6.7
InfotechSA6020

is there a specific reason u prefer a mambo component ? cos this can easily be a stand-alone that can link up to your current mambo install, im not going to bore u with a speech about - we can do this or I would not be Lisää

1000 $ USD 25 päivässä
(7 arvostelua)
6.6
viaden

Dear Friends! Thank you for considering our bid. Our company has been in the sphere of web design and graphics for 10 years already, performing excellent services. We are ready to create the most unique and professiona Lisää

1000 $ USD 30 päivässä
(3 arvostelua)
6.2
jobonline

Hi, Thanx for your opportunity, let me complete the project quickly and professional! regards

800 $ USD 30 päivässä
(56 arvostelua)
6.5
nidle

Dear Sir/ Madam, We have examined your request and would be glad to handle the project. More than 7 years of experience in the field of programming and web technologies help us achieve fabulous results for our cli Lisää

800 $ USD 30 päivässä
(2 arvostelua)
4.9
Spin

We will doing all that you want (and more... :-))). Quickly, Professional, Quality - our answer you and your organization. There are questions?

836 $ USD 20 päivässä
(3 arvostelua)
4.7
webmentor

Hello sir, We can provide you with an excellent service.Thanks :)

500 $ USD 5 päivässä
(6 arvostelua)
4.6
NetINforce

We can work closely with your Project and help them to provide better and cost effective solutions. We successfuly accomeplished 500+ projects varying over a wide spectrum of technologies and business verticals. Please Lisää

1000 $ USD 30 päivässä
(1 arvostelu)
4.0
ebusiness2

Our bid is for really very high quality work for your Help Desk App that will be made to be upgradable in case you need some upgrades in future. We will always be available for upgrades. Our bid includes six week free Lisää

850 $ USD 20 päivässä
(3 arvostelua)
3.4
apraj

http://www.geocities.com/anand_prem_raj/List_of_Sites.zip -- Impressed!!! Lets continue further through PMB.

700 $ USD 16 päivässä
(2 arvostelua)
2.8
tanuj99

pl see pmb for details

989 $ USD 17 päivässä
(1 arvostelu)
3.2
shriameyasoft

Dear Sir/Madam, Can be done.. Regards, Amol SASPL

850 $ USD 30 päivässä
(0 arvostelua)
0.0
esoftsol

Dear Buyer, Thanks for the opportunity to bid on your project. We have seen over your project requirements and it looks a quite easy job. eSoftsol already have an experience of working on these kind of projects. Lisää

750 $ USD 25 päivässä
(0 arvostelua)
0.0
pinnaclewebtech

Hi, We have seen your requirement and want to work on it. Please visit pmb to get more info about us. Thanks

1000 $ USD 35 päivässä
(0 arvostelua)
0.0
aargem

Hello Sir, I go through very well your specification that you have been specified over here. We grab your idea and surely give you the application as per your needs. Please open PMB for further discussions and there I Lisää

740 $ USD 20 päivässä
(0 arvostelua)
0.0
renjoe

SA Software is a web design company with a team having years of experience designing and developing the best websites for companies like yours. All SA Software web design packages include search engine preparation, Lisää

799 $ USD 30 päivässä
(0 arvostelua)
0.0
anshumesh

We are Web development,Search Engine Optimisation and BPO company from India .We have done series of projects like dating, ecommerce solutions, image editors, gaming websites,professional websites and many more. Prof Lisää

1000 $ USD 30 päivässä
(0 arvostelua)
0.0