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Develop a Case Managment System

I am looking to get a case management system developed. We currently have a bespoke system, but it is dated and basic. It must be written in PHP / MySQL with a user-friendly interface. It will require two main sections, which I will outline below.

• The code must be clean, and easy to expand upon / debug. And dynamic, no hard coding.

• The database must be normalised, with repeating items stored in separate tables.

Section 1

Section 1 is simply a user input screen. This will be used by telephone agents to gather information, and thus must be clean and fluent. Features include:

• Automatic saving, once form data is input and the user moves to the next field, the data must save automatically via AJAX or some other technology.

• Ability to save an incomplete lead (Customer on telephone didn’t have all information)

• Prompt for key fields but not intrusively.

Section 2

Section 2 is an admin section. This will require the following features:

• List all cases sent by the users in section one.

• Ability to enter each case, and edit it

• Ability to add notes to each case

• Change the status of each case

• Assign cases to employees

• Highlight cases that have not be accessed or worked on in X period of time.

• Some basic reporting (See all cases by X user. Search by first name, surname ect)

• Notifications on cases

• Call back reminders

• Send emails to clients based on templates

We would like to expand and add more features but at a later date.

I have little coding experience, and have tried to code a new platform myself, but do not have the time to complete it. I can provide a database structure for you to either use, or use as a starting point. I can provide a copy of our old script so you can see a demo.

Taidot: HTML, MySQL, PHP

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About the Employer:
( 0 reviews ) United Kingdom

Projektin tunnus: #13120100

33 freelanceria on tarjonnut keskimäärin 287 £ tähän työhön

hits

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mituld

Hi I work towards providing reliable, relevant and robust IT solutions at most competitive prices to my customers. I ensure 100% customer satisfaction so lets start Thanks

288 £ GBP 12 päivässä
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8.1
wpoppo

Hello, Thanks for giving me the opportunity to discuss your project. I am a professional PHP developer with an experience of more than 8 years in creating and customizing PHP based websites, themes and plugins/ Lisää

500 £ GBP 10 päivässä
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7.4
extreamcode

HI, I can assist you with this Project. Here is a sampling of the few of my work contained at my portfolio: http://www.divulgetechnologies.com/ This is standing bid, I would be able to quote final price and time af Lisää

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7.5
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Shopify

Hello, I want to show you all relevant Demo and Designs which is similar to your project completed previously. To make sure about the requirement set and customizations, I want to discuss this project with you further Lisää

515 £ GBP 10 päivässä
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7.0
pytho

Hi, I am interested to work with you on this project, I reviewed the requests you listed and I would like to discuss further details with you. Since 2006 I am managing a Web Design Agency located in Romania, which cur Lisää

374 £ GBP 11 päivässä
(53 arvostelua)
7.2
fennel

HI Happy Greetings, I read your Case Management detail and happy to work with you. Please message me. I am ready to work. Thanks

150 £ GBP 3 päivässä
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6.8
BitLabs

Hello, I have gone through your outsourced requirements "Develop a Case Managment System" and have analyzed that I have right skills (HTML, MySQL, PHP) to execute your esteemed project. I will complete your proje Lisää

272 £ GBP 3 päivässä
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6.6
submitbuzzz

Hi Thanks for posting this requirement. We are, India based website design & development company since 5 years effectively deliver and concentrate in high quality design & development. If you're looking for an aw Lisää

555 £ GBP 20 päivässä
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6.4
yogeshssanwal

I am Jhalak, 5+ years experienced in website and e-commerce development using PHP/MySQL and Internet Marketing. Take a look to my last work: https://www.solomonbrothers.com http://charleskrypell.com/ http://www.i Lisää

177 £ GBP 12 päivässä
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6.2
itxitpro

Hello Sir/ Ma'am, I read your requirements carefully and would like to work with you on your project. We are a team of more than 40 web Developers and Designers, who are highly experienced and skilled in their respe Lisää

250 £ GBP 3 päivässä
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5.8
ChiragLathiya

Message me before you gonna award this project to me Message me before you gonna award this project to me Message me before you gonna award this project to me Message me before you gonna award this project to me Me Lisää

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Charlesri

Hello, nice to meet you. I'm professional in php/css/js. Can you show me your demo? Looking forward to connecting and working with you soon. Regards.

200 £ GBP 3 päivässä
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5.4
TanzeelAhmed

I REVIEWED YOUR PROJECT DETAILS & WOULD LIKE TO OFFER YOU MY SERVICE OF DOING FIRST TASK FOR FREE, JUST TO PROVE MY SELF TO U AND ALSO GET EXCELLENT REVIEWS FROM U, AFTER YOU AWARD ME JOB AND CREATE INITIAL MILESTONE F Lisää

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ripasahasl

I am interested in your project and available to work on next week.

272 £ GBP 20 päivässä
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5.1
AdeelAslam4

Hello. I have read your project description but I need to ask few questions. I wouldn't call myself a master but I do work smart and my first priority is to satisfy my clients. Please feel free to ping me anytime so Lisää

388 £ GBP 13 päivässä
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krishan725

Hi, We are experts in PHP,Codeigniter,CorePHP, Wordpress and Mobile Apps have done many websites from simple to. We are a company with 30+ highly skilled designers and developers with over 6+ years of experience on Lisää

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