When the customer visits the ordering application, they are presented with an interactive or an “e-menu” and up-to-date menu, complete with all available options and dynamically adjusting prices based on the selected options. After making a selection, the item is then added to their orders or cart, which the customer can review the details of at any time before checking out. This provides instant visual confirmation of what was selected and ensures that items in the order are, in fact, what was intended. This system also greatly lightens the load on the canteen’s end, as the entire process of taking orders is automated. Once an order is placed on the webpage, it is entered into the database and then retrieved, in pretty much real-time, by a desktop application on the canteen’s end. Within this application, all items in the order are displayed, along with their corresponding options, in a concise and easy to read manner. This allows canteen employees to quickly go through the orders as they are placed and produce the necessary items with minimal delay and confusion.
Payments can be done through the e-wallet that can be loaded directly from the canteen or bank transfer to the owner's/admin's bank account, it will be loaded to the account using the student number which can be scanned with the QR code. If it is a bank transfer, the admin will check if there is a transaction with the reference number that was presented.
The system requires an active internet connection. User must log-in first before placing an order, the customer must be a regular customer of the canteen.
Administrators can update the e-menu and user accounts using a desktop.
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