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Asterix / FreePBX work

What we have:

FreePBX [url removed, login to view]

[url removed, login to view]

Asternic

FOP

What we want:

Agent prioritising - Ability to assign specific agents to get calls before others.

VIP customers – Mark customers that we consider VIP and when they call through they come through to a separate group of agents.

Outbound? Outbound campaigns - can we do auto dialers? What can systems can you do in this space?

Callback queue - Ability for customers to get an instant callback when an agent is free. (automatically - agent doesn't have to dial, system adds the call to the queue)

Missed calls - email a specific mailbox when we miss a call.

Wallboard - We currently use FOP - moves around alot (as in the layout) - do you have an alternative or can you recommend another one?

Call Survey - After a customer has spoken to an agent, we want to setup a survey. (customer would mark 1-10 or similar for that interaction)

Do i need to do recordings for this?

Outbound call recordings are not working - Inbound records calls

Queue 10 (inbound) works fine, queue 20 (outbound) doesnt have the call attached - see below.

Taidot: Asterisk PBX, Linux, PHP, tietojärjestelmäarkkitehtuuri, VoIP

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Tietoa työnantajasta:
( 0 arvostelua ) Australia

Projektin tunnus: #15416889

5 freelancers are bidding on average $567 for this job

hawkscodeaus

I have 7+ years in software design & development with very good experience. Relevant Skills and Experience I am good in Asterisk PBX, Linux, PHP, Software Architecture, VoIP Proposed Milestones $500 AUD - Cost

500 $ AUD 7 päivässä
(77 arvostelua)
6.9
shreeyait

[url removed, login to view] [url removed, login to view] [url removed, login to view] [url removed, login to view] [url removed, login to view] [url removed, login to view] Relevant Skills and Experience http://oncla Lisää

555 $ AUD 10 päivässä
(66 arvostelua)
7.0
waheni

let me setup this configuration Expérience et Compétences appropriées asterisk , voip Étapes proposées $450 AUD - 1

450 $ AUD 10 päivässä
(21 arvostelua)
5.4
Asterisker

deploy custom voip solutions Relevant Skills and Experience I have done similar stuff before Proposed Milestones $100 AUD - initial $150 AUD - 1st part $150 AUD - 2nd part $150 AUD - 3rd part $227 AUD - after job don Lisää

777 $ AUD 10 päivässä
(39 arvostelua)
4.8
555 $ AUD 10 päivässä
(3 arvostelua)
4.0