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Trouble Ticketing Support System

WE NEED

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We need a trouble/support ticketing system set up for my web design clients via MySQL and PHP.

The ticketing system will allow our clients to post “trouble tickets” – i.e. trouble with their website, improvements they would like made, etc. These trouble tickets will then be able to be commented by our administrators, and by the client themselves as each of us “process” the ticket. The system will also need to send an email to the administrator's email accounts, and the appropriate account of the person who posted the trouble ticket when the ticket is opened, closed, and commented on. Finally, the ticketing system will be built upon the client/login system we have already built.

RESOURCES

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View [url removed, login to view] for images of what we have in mind, and for the MySql table design we presently have set up for how we think this project should go.

View [url removed, login to view] to view the present code we already have setup.

OUR THOUGHTS

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By our estimation, this project should take approximately 3-5 hrs.

Where needed html will be limited to basic p, br, hr, h1, etc. However, there will be little html need since, the coded pages will fit into a template we have already designed using php and css.

Successful work on this project will lead to more work, and possibly an hourly job developing a highly sophisticated control panel system for our web design clients.

CONTACT

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Please contact Scott with questions, and/or if you would like to see the code we already have set up in terms of the client/login system and template system. You will be working with Scott while hashing this stuff out. He is the founder of Design Motte, and not a bad php programmer himself.

scott at [url removed, login to view]

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Taidot: tietojenkäsittely, PHP, Järjestelmänvalvoja, verkkosivujen suunnittelu

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Tietoa työnantajasta:
( 0 arvostelua ) Malibu, CA, United States

Projektin tunnus: #14486

11 freelanceria on tarjonnut keskimäärin 87 $ tähän työhön

sanjay2004

We can provide you the trouble ticketing system which is totally managed by administrative panel. The administrator can manage the status, view complaints, provide solutions report, event windows and other reporting. T Lisää

100 $ USD 2 päivässä
(1239 arvostelua)
10.0
viaden

Dear Sir/Madam, Our company is a team of well-qualified specialists, who've been working in the sphere of IT and web-technologies for 10 years and have already completed a great number of successful projects. Our exper Lisää

100 $ USD 15 päivässä
(9 arvostelua)
6.6
nidle

Dear Sir/ Madame, If you are looking for top quality, quick turnaround and low pricing then we are at your disposal. We are an IT company specializing in web technologies. More than 7 years of experience help us p Lisää

100 $ USD 14 päivässä
(3 arvostelua)
4.9
vyasINFOTECH

We will provide you the solution as per your requirement. Do visit [url removed, login to view] ...Regards

60 $ USD 3 päivässä
(11 arvostelua)
6.1
campbeld

Thank you for your project. Please read the upcoming PM for details.

50 $ USD 14 päivässä
(12 arvostelua)
4.7
dnasolutions

Agreed on the time estimate. Has PHP been enabled to send mail on the server and do you have a table with the email addresses of the administrators etc. Regards Andre

100 $ USD 1 päivässä
(0 arvostelua)
0.0
devilsoft

We offer an outstanding technological value, while at the same time providing a high degree of quality industry-specific design services at very competitive prices. At Devil Soft we emphasize continuous innovation, use Lisää

100 $ USD 15 päivässä
(0 arvostelua)
0.0
abrown23

Seems easy enough.

90 $ USD 2 päivässä
(0 arvostelua)
0.0
shamps

Master-Site company Logo design; Site design; HTML; CSS [url removed, login to view] I've been freelancing full-time for 2 years now

95 $ USD 12 päivässä
(0 arvostelua)
0.0
strolche123

Note. We need detailed info to set the price. Hello. I am interested in your project. Please send us detailed review. To check our references you can visit our site [url removed, login to view] or contact me directly palonka at Lisää

20.1 $ USD 10 päivässä
(0 arvostelua)
0.0
anshumesh

We are Web development,Search Engine Optimisation and BPO company from India . Kindly go through our url [url removed, login to view] . We have understood your requirement and can execute your project. Thanks. Lisää

100 $ USD 15 päivässä
(0 arvostelua)
0.0
bid5

we could do it.

100 $ USD 5 päivässä
(0 arvostelua)
0.0