Project Overview: Client needs a online software solution to enable them to Communicate better with their 22,000 customer database. Target user: Marketing manager of company Functions required: - allow user to broadcast promotional emails to specific target groups. For example, moisturizing skin products can be specifically promoted to customers with a history of dry skin while anti-aging products can be targeted at customers over 40. - sales results can be constantly monitored to measure campaign effectiveness while e-surveys can be conducted and the data analyzed to better understand consumer demands. Customer Manager - Dynamic customer fields (add, edit, delete the fields easily) (example, if tomorrow customer wants to create a field called ï¿½preferred OS', he can do so and either data like ï¿½linux', ï¿½windows' or ï¿½mac-os' appended to each customer field) - Specific groupings (according to demographic profile) (example, customer wants to send emails to age group between 19-25, living in Singapore with preferred OS as windows, he can select these criteria and create an email that will send to these specified group) - Create your own criteria (without customization cost) - Search your target audience dynamically (so client can also search use data group like ï¿½male, Singaporean, age 25-30' for telemarketing) - Clean up duplicate records within minutes - Demographics Reports (Optional: choose between bar, line, pie or area charts) (example: Client wants to be able to view demographics like a pie chart of nationality, so upon that selection, the system produces a chart (with different colours, like how many are from Thailand, Singapore or Malaysia) - Export to mail merge (to print labels) - Scheduled Sending (example, customer can create emails that he wants to send out on specified dates/times and the server can store these instructions as ï¿½Pending Emails and the server can send these emails to specified groups at specified timing via cron jobs or other technology) - Easy Export and Import of customer database via CSV files Campaign Manager - Email Campaign & Report (to obtain results like what are the ï¿½bounced emails', e-mails read, links in email clicked, etc) - SMS Campaign & Report (Sending of SMS to database is Optional) - E-Survey campaign & Report (to be able to create an e-survey ,like customize the questions, fields required, expiry date of e-survey and retrieve from results from admin panel) Access Control Client needs to be able to create users who may have limited access to use system *Budget is USD$1500 (you must send us the source files at end of project) Payment Terms: 1) If your feedback is 20 or less, you will need to deliver complete work before full payment is transferred to you. (Please check our feedback, we pay on time, every time. This is to filter only serious Service Providers. *We have been cheated several times*) 2) If your feedback is 21 or more, 50% escrow will be transferred upon project kickoff and released upon client confirmation of design concept. Remaining 50% will then be escrowed and released on project completion.