Custom CRM application SugarCRM

I need a custom CRM application that is easy and intuitive to use yet very powerful and will help stream line process.

SugarCRM open source has many of the futures needed but it is lacking in design and is over complicated.

The application needs to provide the following:-

Contact Management

Holds all contact and account information as has the addition of placing the account on stop and private internal notes.

Sales Management

Quotes (allowing the formal quote documents to be attached)

Quote to order (opportunity to raise a Project)

Order processing (order stock from supplier)

For Projects:- A Project owner is assigned and tasks can be created for groups /individuals that links to the resource scheduler.

Resource scheduler:- calendar that allows people and or equipment to be allocated time to a job. This is going to be displayed on a monitor showing the person allocated to a customer each day / week.

Documentation:- Documents are linked to customers and orders and or tasks, the documents are quotes, statements of work, drawings, product information….

Invoice one off and reoccurring option for monthly charges. This must have the option to set paid / unpaid.

Product Management

Stock control:- Booking stock/inventory in from suppliers, Performing rolling inventory/stock takes, Picking stock for customers orders (pick list) and manager write off.

Service Contract :- start date and end date, list or products selected. Number of used support hours shown (update from help desk)

Raise order / PO for out of stock items listed by supplier. Price paid is also shown

Service Management

Open support tickets change the ticket type to Incident, request or change (if change ticket approval is required (tick box))

Customer details shows helpdesk staff if an active support contract is in place and the number hours used.

A button to list customers assets and link the ticket to an asset

Quick ticket opening for helpdesk staff

Customer updates sent via email and a portal view they can log into to view ticket

Asset management

Customer assets are tagged and the information held as a record, the asset is linked to help desk tickets and confirms if covered by a support agreement and reoccurring faults can be easily identified.

SugarCRM (open source) seems a good match but needs customising and a complete change to the GUI and needs to link with exchange or outlook at least.

A second stage is to add iPad support to field engineers so this functionality must be considered…

There will be an need for support and corrections on an on-going basis so please advise the cost of support

Taidot: CSS, MySQL, PHP, SugarCRM, verkkosivujen suunnittelu

Näytä lisää: write application for job, week end update, tickets at work, sugarcrm price, sugarcrm order management, sugarcrm design, service stream, service order agreement, sales service agreement, sales person on line, sales and inventory documentation, resource equipment, project manager open source php, project manager contract it, product design supplier, product design contract, on line supplier, on line stock supplier, monthly service contract, monthly service agreement, job opening for sales, it service contract, it project manager in asset management, it help desk job, ipad contract design

Tietoa työnantajasta:
( 0 arvostelua ) United Kingdom

Projektin tunnus: #1703894

9 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_26% %project_currencyDetails_sign_sub_27% tähän työhön


Hi We are CRM/ERP/POS/Custom Software solution providing company. As your requirement fits to our profile, we are really interested to deliver this project. For more details please see your Personal Message. Re Lisää

$720 USD 28 päivässä
(20 arvostelua)

Experts here please check pmb for more details. Thanks

$650 USD 25 päivässä
(10 arvostelua)

Hi Please check our offer at your private message. Regards, Eclipse Technology Solutions

$450 USD 7 päivässä
(5 arvostelua)

hi sir Dolphinesoft is a professional Software Development Company providing complete IT solutions. website designing, software development and internet marketing and full featured web services including B2B and B2C e Lisää

$650 USD 30 päivässä
(1 arvostelu)

please see pm

$700 USD 30 päivässä
(2 arvostelua)

please see pmb

$600 USD 30 päivässä
(4 arvostelua)

Custom Software Development - <b><i>Removed by Admin</i></b>

$750 USD 1 päivässä
(0 arvostelua)

A Suggestion. Wanted a customize CRM application go for vTiger CRM instead of Sugar. More flexible, true open source and definitely less complicated. If interested in it check PM.

$500 USD 30 päivässä
(0 arvostelua)

Hello, We are a Silicon Valley (California) based Enterprise Software Development Company ([url removed, login to view]) with extensive experience in developing complex business applications, online commerce solutions and CRM Lisää

$945 USD 32 päivässä
(0 arvostelua)