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CRM Modifications

The job description is also attached in a document for an easier read.

Also, we would like to see bids for separate articles as well.

Job Description

Overview

We are an intermediary between banks and clients. We need to get documents from clients, which we then pass over to the banks. We are in the process of automating the process. For this whole process we are using a document manager (Omnistar Drive) and a crm (Vtiger or SugarCRM). We have broken down the job into segments, and we are looking for someone who can do some or all of the jobs listed below. The different jobs are sorted according to the different services that are linked together.

Job Segments

1. Application (website form) ? CRM

a. Application will insert all of the client data into the CRM

2. Application (website form) ? Document Manager

a. The application page will create a new user in the Document Manager, a new folder and will assign the correct permissions. An email will be sent to the user with instructions

b. Documents can be uploaded in the registration form directly to the Document Manager

3. CRM ? Document Manager

a. Each contact in the CRM will be linked to a user in the Document Manager (logical link)

b. In the CRM, there will be a hyperlink to the relevant folder with all the contacts documents in the Document Manager

c. For each contact in the CRM maintain a list of required documents, with all the uploaded documents (in the Document Manager) marked off

d. Each document will be sorted by a specific type – in the list in the CRM and in the Document Manager

4. Client ? Document Manager

a. Documents that are attached to an email that the client sends will be automatically uploaded into the Document Manager (if the CRM already supports being updated by email, then just catch a ride on that)

b. Client can only see his comments and replies to that in the trouble tickets

c. Client can log in to the Document Manager through the user that is generated for him, and he can manage his documents

5. Client ? CRM

a. An option to mark a document in the list as not good (provide a reason from a preexisting list), and notify the client automatically

6. Bank ? CRM

a. When all the relevant document are updated, send a link to the bank (automatically) to a page that already has the username and password filled out (the username will only have permissions for that client)

b. Make a link from the CRM to display all the documents from the Document Manager

c. When bank replies to an email containing the name (or a different identifier) of a specific client, the CRM will be updated

d. The bank can specify whether it approves the client, and whether it requires another document from that client (or other clarifications)

e. Bank should be able to post comments (questions, clarification etc). These comments will be emailed to the client after review by moderator

f. If the bank marks interest in a client, it will be notified automatically when a document has been uploaded or modified

7. Bank ? Document Manager

a. The link for the bank will not require a password from the bank

8. In some cases all the email communication and documents emailed or uploaded will be done through a referring partner and not directly from the merchant. We need to track who referred the client.

Taidot: PHP, SugarCRM, vTiger

Näytä lisää: vtiger crm jobs, vtiger comments, Sugarcrm jobs, moderator jobs, moderator job, looking for moderator, linked in log in, linked in jobs, jobs listed, jobs in a bank, intermediary banks, intermediary bank name, intermediary bank, him jobs, drive jobs, data review jobs, data manager job description, data link manager, client services manager, client services job description, c&f bank, c and f bank, bank jobs, bank intermediary, broken link

About the Employer:
( 24 reviews ) brooklyn, United States

Projektin tunnus: #1722884

12 freelanceria on tarjonnut keskimäärin 713 $ tähän työhön

humashahid80

Immediately ready for your work, please check PM for details.

750 $ USD 30 päivässä
(54 arvostelua)
6.9
sritechnocrat

Sri Technocrat is marvelous in its quality. We have been maintaining the quality in every field whether it is services or training. We have proved our stability. We have been working with the same grace & quality. Our Lisää

750 $ USD 30 päivässä
(46 arvostelua)
6.9
rosew100

Hi, we have done projects in SugerCRM, php, jquery together with SQL database. We can help you through out your projects to get the system done as per your expectation. please provide me more info on what will be inclu Lisää

550 $ USD 7 päivässä
(83 arvostelua)
6.7
dinotech

We are working in web development since last 4 years. Our first aim is reliable to submit quality project on time; Some of the Projects done by us:- [url removed, login to view]://[url removed, login to view] (Zend) [url removed, login to view]://[url removed, login to view] 3. Lisää

1150 $ USD 15 päivässä
(59 arvostelua)
6.7
creativeitechpvt

Dear Sir, we are able to complete this work with its innovative ideas and excellent customer service. we will make some different to your expectation. we are available via Skype, phone and e-mail and are always o Lisää

500 $ USD 15 päivässä
(71 arvostelua)
6.3
influxive

Hello Sir/Mam We can do this project for you. Our bid is tentative right now, we will finalize bid amount once specifications are discussed and finalized.

999 $ USD 25 päivässä
(21 arvostelua)
6.1
auriclesoft09

Hi We are CRM/ERP/POS/Custom Software solution providing company. As your requirement fits to our profile, we are really interested to deliver this project. For more details please see your Personal Message. Re Lisää

460 $ USD 20 päivässä
(28 arvostelua)
6.1
technokrafts

Hello, I am a vTiger expert. Please check PM. Regards, Jerry

850 $ USD 15 päivässä
(33 arvostelua)
5.9
ashdwi1

Hi, I am highly expertised SugarCRM Developer , having 5+ years of Hard Core expierience in developing/Customizing SugarCRM. I have built Many SOAP/REST based applications. Thanks

750 $ USD 15 päivässä
(3 arvostelua)
3.5
exaltedsol

please see pmb

550 $ USD 20 päivässä
(4 arvostelua)
2.4
ST837fLZn

Custom software development - <b><i>Removed by Admin</i></b>

750 $ USD 1 päivässä
(0 arvostelua)
0.0
manish3548

Hi, I have good experience in SugarCRM and vTiger. I have implemented and customized various modules in both. I am also providing support to companies. I can do your project. Please let me know how we can proceed. Lisää

500 $ USD 20 päivässä
(0 arvostelua)
0.0