We need a simple configuration for our RT new installation.
We need only this:
RT receive all emails sent to: support (at) [url removed, login to view]
Each email open a ticket (if there is an open ticket with the same mail is queued to the previous ticket)
An administrator assigns the ticket to users.
The users can move between them the ticket.
All responses are sent by support (at) [url removed, login to view]
Please contact me for more details.
7 freelancers are bidding on average $156 for this job
We would be very much interested to provide you the best solution for the web based solution you are looking at. We have experience in developing similar solution.