Improvement to Feedback Request System

We have a system which requests feedback from our customers. We send each customer three emails, one to check they have received the item, one to ask for feedback and one to chase them up. Orders are imported manually from the order report function in Amazon. We also have an exclude page Address book(customers who have contacted us previously dont get contacted) and Feedback (Customers who have left feedback dont get contacted)

We run many seller accounts and thus need separate accounts setup for each of them in the system (This is already done).

We need to make this more automated with the automatic import of order reports from Amazon. You can see the existing system here:

[url removed, login to view]

User: test

PassL t3st


Currently the orders are imported manually, we need these to be imported automatically each week.

There will need to be new fields in the accounts page to allow entering the Amazon AWS/MWS details for each account (Some are FBA, some are MarketPlace, some are both).

Our sellers operate mainly in the UK, but support for order reports from FR, JP and USA needs to be included.

Due to changes to the Amazon messaging system there will also need to be settings fields for SMTP details (as emails have to be sent from the sellers email address). This is not the main priority as we have a solution if this is not possible.

We would also like the email templates (There are 3) to be adjustable for each account (On account settings page)

Sending of the emails will also need to be automated, although this will need to be done at the end so we can test the system first.

Future work, not included in this project:

We are also interested in the same process for our [url removed, login to view] orders.

Amazon are creating a feedback report, which we would like to import into our system


Taidot: Amazon Web Services, MySQL, PHP, Komentosarjan asennus, verkkosivujen suunnittelu

Näytä lisää: request feedback, chase com, amazon fr, seller support amazon, aws smtp, system test, received feedback, process improvement, php fr, new fr, mws, mws amazon, http request, feedback, Fba, email sending process, customer feedback, chase, automatic amazon, amazon feedback, amazon aws setup, process improvement report, amazon pending script mws, book order system, amazon mws orders

Tietoa työnantajasta:
( 83 arvostelua ) Eghm, United Kingdom

Projektin tunnus: #1690877

7 freelanceria on tarjonnut keskimäärin 571 $ tähän työhön


Hi please check your PMB. Thanks

750 $ USD 15 päivässä
(153 arvostelua)

Hello. I have worked on quite a similar project before for eBay, you can check my previous work here for that. I have gone through the current application [url removed, login to view] and I am confident that Lisää

500 $ USD 7 päivässä
(8 arvostelua)

hi, please check inbox. PHP expert in ecommerce. Good feedback :)

600 $ USD 5 päivässä
(21 arvostelua)


300 $ USD 5 päivässä
(0 arvostelua)


500 $ USD 4 päivässä
(0 arvostelua)

Hi Greetings of the day!! I am Swarnima from Atomic Info System. Atomic Info System is India Based Web & Mobile App Solutions Company. It would my pleasure to work with you. I gone through your project and find it Lisää

400 $ USD 20 päivässä
(1 arvostelu)

Custom Software Development - <b><i>Removed by Admin</i></b>

750 $ USD 1 päivässä
(0 arvostelua)

Please Check PMB

700 $ USD 25 päivässä
(0 arvostelua)