We need help with Knowledgetree setup.
Our KnowledgetreeOSS has been set up with a hosting provider with shared account who offers Plesk Control panel with Knowledgetree 1-click installation.
We need following help:
-set time zone in knowledgetree to GMT+8 so that all statistics and information on the server is according this time
-show us how to download all information (documents) from Knowledgetree in 1click style for backup use.
-show us how to upload all documents to Knowledge in simple style (after download)
Above things need to be documented, so that next time we are able to do them ourselves.
If Knowledgetree does not support backup download, then a software will need to be written to support this.
My hosting provider is: [url removed, login to view]
link to knowledgetree: [url removed, login to view]