Repost: Kayako business process configuration required

Hello Bidders,

This project calls for configuring and setting up the business processes on Kayako SupportSuite (Named version). What is required is to setup 3 departments and then login id's for the various users of the system. In addition, the email text sent to customers upon creating trouble tickets need to be set up. I have a detailed requirements document. Once setup, there will be a requirement for giving 3 hours of online user training using IM/Skype or other method.

This is a rather simple standard configuration for Kayako Support Suite. There should be no "customization or programming" involved. I would think that the experienced person should be able to setup in less than a day. The Kayako is already installed and has been skinned appropriately.

Please use PM for asking questions. Serious bids only and keep them reasonably priced. Please bid early as I will select prior to the completion of the bidding time.

PLEASE NOTE: You must have a clear understanding of Kayako SupportSuite and must show examples of SupportSuites that you have configured in the past.



Taidot: AJAX, Javascript, Perl, PHP, Komentosarjan asennus

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Tietoa työnantajasta:
( 266 arvostelua ) Las Vegas, United Arab Emirates

Projektin tunnus: #435417

1 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_23% %project_currencyDetails_sign_sub_24% tähän työhön


Hi, I have sound expertise in defining process for Help desk Systems. Please see the PMB for details. Thanks, Scube

$150 USD 5 päivässä
(0 arvostelua)