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Repost: Kayako business process configuration required

Hello Bidders,

This project calls for configuring and setting up the business processes on Kayako SupportSuite (Named version). What is required is to setup 3 departments and then login id's for the various users of the system. In addition, the email text sent to customers upon creating trouble tickets need to be set up. I have a detailed requirements document. Once setup, there will be a requirement for giving 3 hours of online user training using IM/Skype or other method.

This is a rather simple standard configuration for Kayako Support Suite. There should be no "customization or programming" involved. I would think that the experienced person should be able to setup in less than a day. The Kayako is already installed and has been skinned appropriately.

Please use PM for asking questions. Serious bids only and keep them reasonably priced. Please bid early as I will select prior to the completion of the bidding time.

PLEASE NOTE: You must have a clear understanding of Kayako SupportSuite and must show examples of SupportSuites that you have configured in the past.

Thanks,

Sam..

Taidot: AJAX, Javascript, Perl, PHP, Komentosarjan asennus

Näytä lisää: various online business, tickets less, setup online business, programming process, php programming system requirements, perl programming online, perl programming examples, online simple business, online programming training, online programming business, online perl programming, online bidding programming, creating online business, business standard, business programming, kayako business process, repost project, email process, departments, business setup, business requirement, business processes, tickets support system, support tickets system, business hours

About the Employer:
( 266 reviews ) Las Vegas, United Arab Emirates

Projektin tunnus: #435417

1 freelanceria on tarjonnut keskimäärin 150 $ tähän työhön

seriousbid

Hi, I have sound expertise in defining process for Help desk Systems. Please see the PMB for details. Thanks, Scube

150 $ USD 5 päivässä
(0 arvostelua)
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