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Help Center Live/OSTicket

We’re using Help Center Live with the OSTicket module. Need an experience programmer to improve on the code and add features.

1. Ticket generation through POP or PIPE

2. Integrated knowledgebase so that service agents can look up and search for answers while responding or chatting with customers

3. Ticket assignment through 1. email parser and department rule (automatic) 2. manual

4. Ability for unresolved live chat issues to be converted into tickets

5. Better integration of OSTicket with Help Center Live so that OsTicket is not a stand-alone module. Integration of the two databases.

6. VoIP phone support

With the improvements stated above, this customer service platform should offer support 3 ways: 1. email/tickets 2. live chat 3. phone support

Taidot: Java, Perl, PHP

Näytä lisää: live osticket, search improvements, improvements code, help php, customer service platform, osticket email ticket generation, osticket help center live, osticket desktop, helpcenterlive osticket, osticket otros, live chat issues solutions, support live, support help, live customer service, live chat customer service, cgi programmer, service center, pipe, live support, live chat support, live chat help, live chat customer, help support, help center, customer help

About the Employer:
( 1 review ) Taipei, Taiwan

Projektin tunnus: #26729

16 freelanceria on tarjonnut keskimäärin 869 $ tähän työhön

sanjay2004

view pm for a help desk system we have developed.

1000 $ USD 7 päivässä
(412 arvostelua)
9.3
websoftinfo

Our bid is for really very high quality work for your Help Center Live/OSTicket that will be made to be upgradable in case you need some upgrades in future. We will always be available for upgrades. Our bid includes si Lisää

1000 $ USD 20 päivässä
(66 arvostelua)
6.6
viaden

Dear Sirs! We got your idea and are ready to cooperate with you. We are an IT-company with more than 10 years of experience in the sphere. Please, contact us via PMB to discuss the details of our cooperation and we' Lisää

1000 $ USD 30 päivässä
(3 arvostelua)
6.3
pradeepksingh

Please See PMB.

800 $ USD 40 päivässä
(5 arvostelua)
6.0
vastalitech

Greetings, Some information about our company: Vastal I-Tech is one of the leading web solutions provider to more than 200 trusted clients and growing daily. We started our business in 1999 and since than we hav Lisää

800 $ USD 15 päivässä
(34 arvostelua)
5.9
nidle

Hello, We have examined your request and would be glad to handle the project proposed. More than 7 years of experience in the field of web technologies and programming help us solve similar issues in the shortest t Lisää

1000 $ USD 30 päivässä
(2 arvostelua)
4.9
SOFTWAREALLIANCE

Hello! 100% guaranteed of high quality and professional work, as we are the experts in web and programming. Our company has been in the sphere of webdesign and programming for 7 years already, always providing its clie Lisää

800 $ USD 7 päivässä
(1 arvostelu)
4.7
aubha2007

Hi, We have experience in working on these modules. AT present we are working on 'LiveHelp' project which is also similar to this, please check my profile. Be assured of quality delivery in time every time from us Lisää

990 $ USD 30 päivässä
(1 arvostelu)
2.6
tanuj99

pl see pmb for details

998 $ USD 18 päivässä
(1 arvostelu)
3.2
isource

it can be done

900 $ USD 22 päivässä
(1 arvostelu)
3.0
hitechend

Hello!! We have gone through the project information and we are very much interested in working and having a long term relationship with you. We can meet your requirements. We have good and talented team of Desig Lisää

990 $ USD 15 päivässä
(1 arvostelu)
2.0
hemsoft

Your work will be done satisfactorily .Please send details for more discussion.

300 $ USD 30 päivässä
(1 arvostelu)
2.0
jsrao55

We can complete Jobworks with International Standards.

1000 $ USD 12 päivässä
(0 arvostelua)
0.0
slamstudio

Please, see the PMB !

400 $ USD 1 päivässä
(0 arvostelua)
0.0
anuja

Please see PMB and let us start a new business relation.

1000 $ USD 1 päivässä
(0 arvostelua)
0.0
sunethpe

will give you best solutions

920 $ USD 35 päivässä
(0 arvostelua)
4.7