I have just transferred my sites to a new host/server and im having issues getting video encoding sorted. My linux person tells me its for my programmer and vice versa.
My videos upload from the frontend to the server but after encoding they are empty. no thumbnails or anything. Im getting file not found and failed to open errors in the error log which im guessing is related.
All modules are installed like ffmpeg, mencoder, mplayer etc and im fairly sure i have the correct paths for these in the script.
I have one script where a small wmv file uploaded and converted successfully but a mp4 failed. A different script that i use for 2 different sites the same wmv file uploads but fails in the encoding process. i just get no thumbnail or video. These 2 sites have had a watermarking feature added somewhere for a watermark to be added during conversion. Im not sure if this may be causing a problem.
I need someone with a php/linux background who can identify and fix these issues, whether in the script or on the server.