Suljettu

Twilio & OpenVBX Salesforce Integration

This project will only be awarded to Freelancers who bid and PM example of other applications they have completed in Salesforce and or Twilio.

Looking for a developer to complete the following:

1. Using Twilio & OpenVBX, develop a browser softphone application using Twilio's powerful API that allows users to take calls, put callers on hold with music and transfer callers. The application will allow agents to record notes on the call.

2. Create a Queue in OpenVBX that sends callers from IVR to Queue and then to the browser application for an agent to answer the call

3. Integrate our Twilio account with [url removed, login to view]

When caller calls our Twilio account if the CallerID matches a callerID of a client/lead or account in Salesforce the caller should be greeted by name.

When caller reaches the browser based phone a screen pop will show the agent the # of the caller, name, and provide a link to the Salesforce record.

When agent records notes on the call into the browser phone application those notes will be synced to Salesforce and an entry will be made on the contact record of the caller.

Also, the Call Date, Time, Duration of the Call and a link to the recording in Twilio will be created in the contact's record in Salesforce.

If the Caller ID does not match a record in Salesforce then a link to create a new lead or new contact will be provided.

The browser based application API can be found here: [url removed, login to view]

The API for Twilio and Salesforce Integration can be found here: [url removed, login to view]

The API for Twilio to create a phone in Salesforce to accomplish many of the tasks required for this project can be found here: [url removed, login to view]

This project will only be awarded to Freelancers who bid and PM example of other applications they have completed in Salesforce and or Twilio.

Taidot: Javascript, PHP, Python, Salesforce.com

Näytä lisää: answer twilio salesforce, integrate openvbx salesforce, openvbx softphone, salesforce developer freelancers, salesforce blog developer, freelancers agents, freelancers agent, agents freelancers, salesforce applications, developer salesforce, music agents, Twilio, twilio api, salesforce, salesforce project, salesforce integration, salesforce developer, ivr recording, html salesforce, crm salesforce, twilio call transfer, twilio salesforce, project using queue, call transfer project, music github

About the Employer:
( 13 reviews ) jackson, United States

Projektin tunnus: #4241880

5 freelanceria on tarjonnut keskimäärin 1160 $ tähän työhön

NishantBamb

Hello, Please refer your Inbox for my experiences with Salesforce and more details. Thank you.

2500 $ USD 30 päivässä
(74 arvostelua)
6.8
qualifiedcoders

Hi, Salesforce Experts. We have read your requirements.We are interested in your project.We have completed 150+ big projects in last 5 years. Please check private message board for details.

750 $ USD 14 päivässä
(17 arvostelua)
6.6
yurybondarau

I am salesforce certified developer with 2+ years of experience.

1200 $ USD 30 päivässä
(5 arvostelua)
4.3
olmisbd

Please check my PM.

650 $ USD 10 päivässä
(3 arvostelua)
3.0
veltrod

Hi, Veltrod Software services is a global software consulting company specialized in providing Mobile applications, Social media frameworks and eCommerce solutions. Leveraging best-in-class people, processes, and te Lisää

700 $ USD 25 päivässä
(2 arvostelua)
0.7
ashwinparmar

HI, see my pm.

350 $ USD 25 päivässä
(0 arvostelua)
0.0