314414 Website Design IT

Looking for reliable low-cost website designer for in-house and customer projects. Overview Our current needs are twofold. 1) Our Clients Most of our clients our very small with very limited budgets ($300-$800) with a few larger ones on occasions. They come to our computer store looking for assistance for basic sites for their business. Most are very basic but a few that are more sophisticated. Typically we do the small projects in-house but would consider outsourcing if we find a good source. We are in current need of a basic site for a company that produces/prints labels for a variety of applications. For example, the bar code label that you might find a gallon of water. They have sample prints of those labels that they'd like to appear on the site (perhaps a high-quality scan or graphic provided by customer). Ecommerce is not a requirement but the framework should support and scale to support such functions. They would like a professional site like most companies with most of the basic functions that one would expect (i.e. contact us form, sample product listings, possibly gallery of projects they've done,etc). Max would be 3 or 4 pages. Flash is not a requirement but may be appropriate. If not, a good graphic image that on main page. We have a few other small projects that are pending until we find a good resource. 2) In-house Our in-house requirements are a bit more complex. We'd first like to improve our existing site and we are in need of a few utility programs. We have a computer storefront in which we do computer sales/service as well as other IT services for small business clients. I've included some sample sites below. We'd like to enhance our existing site to include such functions as: a) remote desktop support (currently direct the customer to our site to download ultravnc download program). Something similar to Logmein Rescue would be ideal but is costly at this stage. Would welcome some suggestions here. b) Ability for customers to submit trouble ticket that's email to our techs. Currently we use Hesk (an opensource PHP solution) but would but nice to have integrated to our main [login to view URL] site. c) Blog to link to knowledge base articles mainly to help back linking for SEO. d) Ability for customers to track status of WO that's created in quickbooks POS system (ver. 6.0 will be updated to ver. 9 soon). Here's our process. Customer's bring in sick computer, we create a WO# in Quickbooks POS. We then enter the WO into a MySQL/PHP DB (www.ourwebsite.com/<php> located in our tech room in the back. Our techs update and add notes to this DB for other techs to review. Currently we don't give customers any type of receipt or reference # at check in but do capture their email address. Ideally we'd enter the WO in QB POS (ideally it wouldn't be QB POS but something different but that's another story) and it would automatically update the MySQL DB with all the customer info. QB POS SDK appears to offer such capabilities but would require us to learn the SDK requirements. It would make since to automate a process where the system would generate an email that's sent to customer once we save the WO in QB POS (or in the MySQL DB). Once the techs update status of WO this would generate another email to customer. We have a couple of Windows Servers including SBS 2003 if a good solution could be hosting in-house or we have shared Linux based servers. e) Ability to send weekly email with product specials and newsletter of tech tips to drive traffic to our site. Check out this sample below. I get this weekly from one of our vendors and would be a good fit for us. [login to view URL];amp;C=35390c86f8b2e1fe1c9ea428b4c4566e&S=29&L=5&N=5 Of course this leads to the ability for the customer to order one of our featured products online. f) Ecommerce functions. We currently do not sell on eBay but are quickly accumulated computer laptop parts that are very valuable on sites like eBay. We'd like to have links to several of the online marketplaces like eBay with the ability to easily add listings of our computer parts to our eBay store as well as website. We do specialize in refurbish laptops and would like to list them on sites like eBay and CL. This may require an admin area with templates to make listing easier. Or would we use another third party listing service? Comments are welcome here. g) Ability to add weekly laptop order to an inventory DB so that sales reps and potential wholesalers and customers can view. Here's how it might work. We receive inventory in of laptops, screens, towers, etc. from our vendors. These items with S/N and other fields would be entered into this DB. This DB is could be the same DB that we list on our website or upload to eBay or CL. Makes sense to only have one DB sycronized wth all applications. h) The list above may be broken out into a few utility programs rather than complicate it by create a huge program. i) Sample site for our computer storefront. [login to view URL] We can provide content for each or our services. Our site might include the following headings. Computer Networking Sales/Service Support Audio/Video Contact US Get Help! Requirements from Programmer a) Must have the highest rating from [login to view URL] with many successful projects. b) Provide at least 5 references. c) Affordable and high-quality. d) We're in Eastern time zone in USA, North Carolina. Must but available via IM or phone during normal business hours (9am to 7pm EST). If not, please specify exact times and time zone when programmer will be available. e) Must speak fluent English! Please do not reply to this project if you do not speak English. f) Pricing must be a flat fee based on project details. g) Provide deadline and timeframes for milestones of project. h) Knowledgeable in many different technologies, including .NET, PHP, SOAP, MySQL, HTML, C++. Sample Site that we like for our In-House requirements [login to view URL]