Suljettu

CRM for a Tech Sales and Support Team

I need a CRM, in which i can track and save my customer information.

I would need a CRM with the following features:

1. Help me track customer information (Name, Address, Contact Number, Email)

2. Products Specific Details. (Computer Specifications of the customer or the device specs for which the support is provided).

3. My Sales agent should be able to charge the customer from thr CRM only by entering the Credit card information.(It can be manualy & I require a Admin panel so that I can integrate different payment gateways at defferent times)

4. On every customer account , every call details/ issue details will be recorded as a Case or Issue)

5. It should have the ability to track every lead, whether it has been converted or not.

6, It should have disposition list for each and every call answered by the agent.

7. It should have the ability to let the agent select a plan sold from the different variety of plans offered. & it should also generate an invoice and send that to the every converted lead with welcome note on e-mail.

8. I want to host this localy on my server and create a different ID for each and every agent and the information will be saved on my server.

Taidot: C-ohjelmointi, Javascript, PHP, tietojärjestelmäarkkitehtuuri

Näytä lisää: crm disposition list, tech support agent, support admin, programming tech, php team lead, php computer programming, id tech, help computer programming, email support number, computer programming information, computer programming help, call tech, call disposition, manualy, contact customer support, team sales agent, the tech, tech times, sales plan, sales customer support, need programming team, information tech, help support, customer support agent, computer tech

About the Employer:
( 2 reviews ) New Delhi, India

Projektin tunnus: #1716188

4 freelanceria on tarjonnut keskimäärin 400 $ tähän työhön

sritechnocrat

Sri Technocrat is marvelous in its quality. We have been maintaining the quality in every field whether it is services or training. We have proved our stability. We have been working with the same grace & quality. Our Lisää

350 $ USD 30 päivässä
(48 arvostelua)
6.9
expertonphp

HELLO, I AM INTERESTED IN WORKING WITH YOU. THANKS!

250 $ USD 10 päivässä
(63 arvostelua)
5.8
FQMCwl364

Custom software development - <b><i>Removed by Admin</i></b>

250 $ USD 1 päivässä
(0 arvostelua)
0.0
webwayexpert2

Hi, i have seen the details of the project. i can make as you need . please see the Private message for more details . THANKS

750 $ USD 10 päivässä
(0 arvostelua)
0.0