Käynnissä

live support software

We need a live support software. This software will need to be able to do a live chat support from a website. The operator’s should be able. to open a program to message people not a website. And the administrators should be able to manage everything from inside that same program. This should also have different levels of account like operator, manger and admin.

features that would be need:

Make cookies so that we can see then people are on pages and what page

Also save who people are

Able to have a pop up invite

Also keep records of each person chat

There need to be departments

Transfers

Spell checker

Able to program pre rote messages so it essay to answer frequently ask questions

Chat Log will be Sent to Email

Sound notifies for when a chat request is made

Chat button most work outside the url the chat software is installed on.

It should also have all functions of other live chat software

Integration with Microsoft CRM

Operators chat window integrate with ms outlook and become part the window so they see both email and chat.

remote control capabilities so we can provide remote help to costumers

An admin website to manger it only

Able to view operators chat as they are happening

Able to block people from chatting if they are abusing it. Block ip or Mac address or both

Chat between operators

We also have a sip phone system (free switches) would be like if operators could have the phone system in outlook to and have it part the chat support.

In the admin website there should be a way to chat but the person to accesses that must have special permissions.

The images in the chat should be easy to customize like essay selections

The on and off line image should be essay to change

Thing that are provided:

Logo

Chat button

Examples of chat if need and ones we like.

There is some chat software we like:

[url removed, login to view]

[url removed, login to view]

[url removed, login to view]

also any other feature you think will be need.

Taidot: C-ohjelmointi, Photoshop, PHP, Verkkoturva, Windows Desktop

Näytä lisää: what levels, website software mac, support admin, software open, program change system logo, php live person, php chat software, outlook open, operator chat, logo cookies, logo block, inside view, free software website, free logo window, email account checker, stardevelop, free live support software, live chat software, support microsoft, support live, support help, microsoft live support chat, microsoft crm software, liveperson admin, live person chat

About the Employer:
( 0 reviews ) tucson, United States

Projektin tunnus: #401037

4 freelanceria on tarjonnut keskimäärin 413 $ tähän työhön

qualite

Please check PMB for details.

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(6 arvostelua)
5.5
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analyzenbd

Plz check pm for details

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itexpert1

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