I need a lead management/dsitrubution setup.
This is to handle my email advertising campaigns and make them efficient to my call centers sales process.
So customer would fill out form and the information in that form needs to be posted real time to a lead database that can distribute based on REP BEING LOGGED INTO system.
all leads will be put into community pool and based on whoevers fastest to click ACCEPT LEAD will determine who gets that lead.
I would need to be able to disposition each lead and be able to store all leads entered into system.
Dispositions will be
administrator would have to be able to create new users . Once lead is accepted by one rep i need it to dissapear from community pool.
11 freelanceria on tarjonnut keskimäärin 176 $ tähän työhön
Hi, i can install and configure a complete call center application which is having all the features you want and many more other features, that you will like...please check PMB. Thanks.
Hi, we are an offshore contact center with software development division..We can develop this and also cater to your call center need both inhouse..Please check PM