Pega Case Management Build

I am ready to move a Customer Service project from design to a working Pega application and need an experienced developer who can translate my detailed specifications into a fully-functioning Case Management solution. Here is what the engagement looks like: • You will configure case types, stages, flows, assignments, SLA rules, and the supporting data model exactly as captured in my documents. • UI, correspondence, and service levels must follow the branding and wording already defined. • Reusable rulesets, clear naming conventions, and guardrail compliance are mandatory. • Unit tests, tracer screenshots, and an exported RAP file will be the core deliverables so I can import and validate the build in my own environment. Acceptance criteria – All case stages and alternate stages operate exactly as diagrammed. – Personas can create, process, and resolve a case without guardrail warnings. – Work performs under the standard Pega Customer Service portal with no CSS or layout breaks. – Unit tests cover every decision table, data transform, and activity touched. I will supply the specification pack, access to our development sandbox, and a sample data set on day one. Please tell me how many hours you expect to need and provide recent examples of similar Pega Customer Service builds you have completed.

Project ID: 40409277