I have got 5+ years of working over asp.net/c#/sql server, I have been involved in CRM development (HEAT from FRS). Also I have been involved in development of Business rule engine,Auto ticket generator & web based CRM system which involved ticket creation/escalation,escalation levels,assignment,resolution,archival and much more. A part from CRM I have successfully implemented at least 20 projects. I have also been involved in FS/HLD/LLD creation apart from coding. . Please check PM for more information