Right now I am using a combination of voice blaster hosted dialing and the Fonality voip phone system for my 20 agents in a call center.
I run the hosted dialer service I am using at 5000 calls an hour and the calls get routed through fonalities voip soft phones system.
fyi voice blasting is 5,000 an hour x 8 hours x 5 days a week
I would like to have someone implement for me a new system that will save me more money than what I am paying now for my voice blasting.
My primary concern is to get a quote on creating a voice blasting software dialer that wont cost me anything to run but will cost in hardware or coding.
Thank you for reading,
Also I will need to upload my lists from .csv file to the voice blaster and be able to track campaigns.
We need someone to set up voice broadcasting software on our server.
We need someone to:
Develop, configure software using Asterisk, Vicidial or other to send voice broadcasting.
You will set up through through remote access to our Host Server
You will show us how to Manage and Inititate campaigns
Voice Broadcasting will be multiple channels, we need at least as many channels and sips to be able to voice blast 5000 calls an hour. How many would we need and what would a sturdy servers specs be to tirelessly handle the amount of exchanges I need?
Voip needs to be white routes, no grey routes. Carrier needs to accept call center/VB traffic.
Voip can not have any blocks (npx) routes blocks, all must be open.
Voip price should be around .008 cents per minute.
Software should be able to recognize voice or machine. We need the message to start on message end, not mid way.
If you can not tweek this perfect, we are not interested.
We will only leave messages, live answer will transfer to live agent.
How much bandwidth will we need to handle 5000 calls an hour?
We will supply all numbers. We just need someone to initiate the VB, set up the software and show us how to upload .csv file phone lists and manage the campaign lists.
If interested please respond back with a price and timeframe.
If I have 50 telemarketers how many channels would be need?
how much bandwidth?
Server specs? I need a duel redundant system.
I need the system to run tirelessly with little maintenance with 1000% up-time. if the system crashed or gets bugged for example all we would need to do is stop the primary system for maintenance then run the raided or mirrored backup till remedy for the primary drive/drives is complete.
My uses for the system are heavily utilized for robo calling thousands of phone numbers an hour delivering our automated messages to voicemail or live ivr agent transfer. calls get routed to our voip softphones as the telemarketers communicate with the potential clients etc.
For this setup how much would the monthly cost to run my system be if for example right now I am using 40,000 minutes of just toll free inbound minutes a month...?
We use 20 phone numbers and each number is embedded in a different advertising campaign.