We are looking to create a centralized Dashboard that will help provide better oversight of our phone system.
We require help with creating a phone reporting tool to display call statistics by department for the company. Our current VOIP systems consist of: a Zultys MX-E (Call Reporting Database stored in mySQL database) and Microsoft Teams Auto Attendants and Phone Queues in Office 365.
We are new to Microsoft Teams Voice, and would like to create a combined reporting dashboard that will oversee all our phone systems. This project would involve use of Microsoft PowerBI, SQL, Zultys MXReports, mySQL, and other recommended programs. We would also like help with interpretation of desired reports and ability to create the reports that meet those needs.
Desired Timeline: October 22, 2021
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