On Call - Forwarding Calls and WP
$250-750 USD
Maksettu toimituksen yhteydessä
Project: Application for redirecting calls and WhatsApp messages.
The objective of the application is to redirect calls and whatsapp messages to employees who are on call according to the schedule and day that each employee has assigned.
In this way, the application must allow assigning one or several time ranges per day of the week so that the calls and WhatsApp received by a user are redirected to the previously assigned numbers.
Each user has a unique or multiple cell phone number that works as a reception number for calls, the application must check what day and time range it is in and forwarsd the call or WhatsApp to those numbers.
Example 1:
An employee of an elevator company is covering his work shift on a Saturday at 7:00 p.m. The building employee notice that one elevator doesn't work and decides to call the company's on-call number. This guard number corresponds to the user of the application. When the building manager makes the call to the on-call number, the application must receive this call (or whatsapp) and redirect it to the person assigned in the system.
Example 2:
A support employee is on passive duty. The company receives complaints through a WhatsApp chatbot. The customer decides to make a query through the chatbot. The application must take that WhatsApp message sent by the client and, depending on the date and time, it must redirect it to the employee who is working in that range. The employee must receive the message sent by the customer and the phone number from which the customer contacted in order to communicate with the customer.
Requirements:
- Development in C# .NET (PWA).
- Mobile, responsive, PWA.
- Database: Postgresql.
- Messaging service: Twilio.
MVP:
- Login screen
- Screen for assigning schedules and telephone numbers with the possibility of creating, modifying and deleting assignments. Possibility of assigning a full day (24 hours), half a day (12 hours), a quarter of a day (6 hours), a 4 hour range or a personalized time range.
Projektin tunnus: #36691656
Tietoa projektista
33 freelanceria on tarjonnut keskimäärin $585 tähän työhön
Hello Client! My name is Raman and I am a top rated freelancer with 18+ years of experience in web and app development. I specialize in creating responsive, PWA applications with C# .NET (PWA). With my expertise in C# Lisää
Hi, I have more then 15 year’ experienced in Development. As i am expert, I can build it according to your requirements. Because I have a lot of the experiences about these fields, I can build your project as soon Lisää
Hello Dear sir i have Done similar task before for one of my client he is also from Argentina lets have a chat to discuss in Detail thanks
.Net , C# expert. I can do it. As 9+ years experiences in these field. I can give good quality work. I have read the guidelines of your work.I believe that i can provide you the best quality works you are anticipatin Lisää
Hi there, Integrating a C# .NET Progressive Web App (PWA) with Twilio messaging service is a smart move to enhance message routing. I propose a solution that simplifies communication and improves user experience. Wit Lisää
Hello, I have read your project requirements and then I am sure I can complete that project. I can help you. please get in touch. Thank you.
Hi, Are you looking for senior developer? As a highly skilled developer, I am sure I can complete your project. I am very confident with my skills and I'd like to help your business by doing my best. I'm not going to e Lisää
Hello, my name is Jacques and I am a senior full stack web developer with 8+ years of experience working for enterprise and startup. I understand how important it is for you to have an application that can redirect cal Lisää
Hello, my name is Martin and I am here to offer my services as a full-stack developer with 8 years of experience in the field. I understand that you are looking for an application to redirect calls and WhatsApp message Lisää
hi i can teach you how to add the new variations, and help you ceeate the correct CSV .if you want i can do it myself as well. please knock me inbox i can help you right away
Hi, we understand the importance of efficient calls and WhatsApp redirection. With our expertise in C# .NET development, we'll create a mobile-responsive PWA application that meets your requirements. Leveraging the Pos Lisää
Hello, My name is Muhammad Saad and I am an automation project manager and CRM expert with over 10 years of experience in the field. I understand your need for an application that allows redirecting calls and WhatsApp Lisää
❤️❤️❤️ Hi,Client. .NET Expert is here!!!!!❤️❤️❤️ I have extensive experience in software development methodologies such as Agile and Scrum, as well as working in collaborative environments. This makes me ideally suite Lisää
Hello there! My name is Steffen, and I am a skilled web developer with experience in React JS, Joomla and MERN Stack development. I have a passion for creating innovative and engaging web applications that provide valu Lisää
