Software maintenance support

GERMAN language is a MUST for this project.

- Processing requests from application support

-Analysis of the incident and identification of all affected product versions.

-Constructive cooperation with the CLIENT, other service providers and Third-Party vendors, as far as necessary to resolve incidents.

-Where necessary, constructive cooperation with Authorized Users of Applications to resolve incidents.

-Providing short-term circumvention options, if possible, within two days, to limit the consequences of the incident.

-The initiation of the corrections to be carried out and the creation of software patches.

-Testing the fixes/workarounds.

-Assistance in planning the installation of the fixes and software patches in the production environment by providing the installation procedures and descriptions.

-Fix any errors that require changes to the database and/or application code.

-Where necessary, update user, system and operational documentation.

-Support of the CLIENT and/or other service providers

-Support consists of performing root cause analysis and providing workarounds.

-Close cooperation with relevant employees of the CLIENT to ensure adequate reporting of progress and effective resolution of production problems.

Taidot: Linux, IBM Websphere -muunnostyökalu, Oracle Database, IBM MQ, JavaScript

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Tietoa työnantajasta:
( 0 arvostelua ) Košice, Slovakia

Projektin tunnus: #31509384

4 freelanceria on tarjonnut keskimäärin €24/tunti tähän työhön


Hi, I am a web designer & developer with 9+ years of experience. I have expertise in Laravel, CodeIgniter, Magento, Node.js, WordPress, API, CMS, ecommerce, JavaScript, HTML, CSS, MySQL, PHP, Angular, React, React Nati Lisää

€20 EUR / tunti
(2 arvostelua)

Dear sir, We are sorry because this is a auto bid, because of Covid, we have no enough member to monitor thousands project in Freelancer and so we must do a auto bid, we hope you can read our profile and come back us Lisää

€18 EUR / tunti
(0 arvostelua)

Hi, WE CAN START JUST NOW We are here for your business Hello. client. could you share your project with me? We are well versed with JavaScript, Linux, IBM Websphere Transformation Tool, Oracle Database, IBM MQ Lisää

€27 EUR / tunti
(0 arvostelua)

I have 10+ years good knowledge and experience in websphere transformation extender tool with data standards like EDI,SWIFT,XML, DATABASE etc., Language is not a bearer, I worked in NL for 2 years and come across diff Lisää

€30 EUR / tunti
(0 arvostelua)