Automated ISP CRM Build

@kamran2012

Good to see this project, I will build your ISP CRM with the auto-recharge engine, WhatsApp Business API reminders, KYC onboarding, inventory tracking, ticketing dashboard, and GST invoice generation — all under role-based access for owner, employees, and customers. For the recharge workflow, I will set up a queue-based job scheduler that checks plan expiry dates daily, fires WhatsApp reminders at configurable intervals, and listens for payment confirmation webhooks before triggering the top-up API call. This keeps the entire cycle async — so a failed payment retries gracefully without blocking other customers in the queue. Questions: 1) Which payment gateway do you prefer — Razorpay, Cashfree, or another provider? 2) Are you already set up with the WhatsApp Business API through a BSP like Gupshup or Wati, or does that need provisioning too? Ready to start whenever you are. Kamran

@vishal1145

Your auto-recharge logic will fail if WhatsApp Business API rate limits aren't handled correctly - most ISPs hit the 1,000 messages per day cap during billing cycles and lose revenue when reminders don't go out. That's a $5K-10K monthly leak you can't afford. Before architecting this, I need clarity on two things: What's your current subscriber count and projected growth over 12 months? Are you using a specific billing system today (like Radius/Mikrotik) that needs to sync with the CRM, or is this a greenfield build? Here's the architectural approach: - LARAVEL + MYSQL: Build a multi-tenant CRM with role-based access control (RBAC) that isolates customer data while giving your team granular edit permissions across 50K+ records without performance degradation. - WHATSAPP BUSINESS API + QUEUE SYSTEM: Implement Laravel queues with Redis to batch messages and respect API limits - I'll add retry logic and fallback to SMS when WhatsApp delivery fails so you never miss a billing reminder. - PAYMENT GATEWAY INTEGRATION: Connect Razorpay/Paytm with webhook handlers that auto-reconcile payments and trigger plan renewals within 30 seconds - I've built this exact flow for 2 ISPs processing 15K monthly transactions. - INVENTORY TRACKING: Design a real-time stock module that flags low inventory 7 days before depletion and maps hardware to customer IDs, so when an ONU fails you know exactly which subscriber is affected. - KYC + L2 SWITCH SYNC: Automate Aadhaar validation via DigiLocker API and push verified records directly into your switch database - eliminates manual data entry and reduces onboarding time from 48 hours to 10 minutes. I've built 3 telecom CRMs that handle automated billing cycles and WhatsApp campaigns at scale. Quick question - do you need this to integrate with existing network equipment, or should I design the L2 switch module from scratch? Let's schedule a 20-minute call to map out your current infrastructure before I scope the phased rollout.

@technologiesit

With over a decade of experience under my belt as a Full Stack Developer and Digital Transformation expert, I am more than qualified to design and develop a bespoke CRM system that precisely matches your business needs. In addition to my technical proficiency in MySQL, Node.js, and PHP - all crucial elements for your project's success - I bring deep expertise in telecom CRMs, having worked on several similar projects in the past. This, coupled with my passion for creating scalable and secure solutions, ensures your ISP business can maximize its potential through improved operations efficiency. Not only do I have a solid foundation in backend technologies like Laravel, Node.js but I also deliver seamless front-end experiences utilizing frameworks like React. My firm Prajapati Technologies looks out for your long-term success by providing post-project maintenance and support. So if you truly want a comprehensive ISP-optimized CRM that covers everything from customer KYC management, inventory tracking, intelligent ticketing system to GST invoicing, then don't hesitate to hire me. Let's create a meaningful partnership that drives your business growth!

@asait1192

Hi! I have experience building ISP CRMs with Laravel. I will develop a purpose-built CRM covering auto recharge and auto messaging workflows with WhatsApp/email triggers, customer self-registration with KYC uploads, plan management, inventory tracking for routers and hardware, and support ticket management. The system will include an admin panel, authorized employee access, and customer portal. I will use Laravel with a clean architecture, integrate payment gateways, and ensure real-time notifications. Code will be well-documented and scalable for future expansion. Ready to discuss details further.

@ashinnd84

Hello there, we are a team of Senior Full Stack Web, Mobile App Developers and Automation experts. We can do this MVP project in no time. Thanks Ashish Kumar.

@mykhaylob4

✋ Hi there. I can build your ISP CRM with auto recharge, WhatsApp reminders, KYC upload, inventory tracking, and GST invoices. ✔️ I have built two ISP management systems before, one with automated plan renewal via WhatsApp API and another with router inventory and ticket tracking. ✔️ I will develop the CRM in Laravel or Node.js, integrate WhatsApp Business API for expiry reminders, add a recharge engine for internet and IPTV plans, build KYC upload linking to L2 switch records, create inventory alerts for routers and ONUs, add a support ticket module, and generate GST invoices per customer. Let’s chat so you can share your plan types, payment gateway preference, and WhatsApp Business account status. Mykhaylo

@mayankinnovative

Hi, As per my understanding: You need a custom CRM for your ISP business that automates plan expiry reminders (WhatsApp/email), handles auto-recharge after payment, manages full customer lifecycle (KYC, roles, self-service), tracks inventory, supports ticketing, generates GST invoices, and provides analytics—with optional AI assistance. Implementation approach: I will build a scalable web-based CRM (Laravel or Node.js) with modular architecture. Core logic will include a scheduler that tracks plan expiries and triggers WhatsApp (via Business API) and email notifications. A payment integration layer will confirm transactions and automatically execute recharges. Role-based access will separate owner, employee, and customer views. KYC uploads will be securely stored and mapped to customer/L2 records. Inventory will track devices (routers, ONUs) with real-time updates and usage analytics. A ticketing system will log, prioritize, and analyze issues. GST invoicing will be auto-generated per customer. Optional AI chatbot can assist users using your internal data. The system will be responsive, secure, and designed for future scaling. A few quick questions: 1. Which payment gateway(s) do you prefer (Razorpay, PayU, etc.)? 2. Do you already have WhatsApp Business API access approved? 3. Approx number of customers/devices to plan scalability? 4. Any existing system/data to migrate? 5. Do you want the AI chatbot in phase 1 or later?

@santoshkumars17

With over five years of experience as a Full Stack Web and Mobile App Developer, I have the skills you need to bring your ISP CRM vision to life. My expertise in Laravel, Node.js, and payment gateway integration make me well-equipped to design and build the automated system you desire. From cradle to completion, I'm committed to leveraging my abilities to ensure your satisfaction. Having worked on diverse projects such as business websites, SaaS applications, and e-commerce platforms, I've gained comprehensive insights into complex system requirements. Your project encompasses several specific pain points for your internet service provider operations which my previous experience will allow me to navigate expertly. Moreover, my dedication to clean code, timely delivery, and effective communication mean that your project won't just be completed; it'll be a seamless and efficient means through which you can manage your business more effectively. I look forward to discussing timelines and seeing how we can create a phased rollout program that precisely meets your needs.

@KarthikTechCon

Hi, I’m Karthik — CRM & SaaS Developer with 15+ years of experience building telecom/ISP portals, billing systems, WhatsApp automation, payment gateways, and role-based dashboards. I can build your ISP CRM with: Auto recharge + WhatsApp/email reminders Payment-based plan activation Customer ID creation + KYC upload Owner/employee/customer roles L2 switch record mapping Inventory tracking for routers/ONUs Support ticket dashboard GST invoice generation Analytics for stock, usage, and repeated issues Optional AI chatbot for staff/customer help Suggested Stack: Laravel / Node.js, MySQL/PostgreSQL, WhatsApp Business API, Razorpay/Stripe, responsive admin UI. I’d recommend a phased rollout: CRM core + billing first, then inventory/ticketing, then analytics/AI. Timeline: 8–12 weeks depending on final scope. Ready to discuss workflow and milestones.

@nitinjohnson316

Hello, This is a full CRM + automation system with real-time triggers (recharge, messaging, inventory, tickets) tightly connected. I have built similar systems where billing, plans, and notifications are event-driven key here is handling expiry triggers, payment confirmation, then executing recharge + WhatsApp instantly without race conditions. I would structure this in Laravel with clear modules: customers/KYC, plans & billing, inventory, tickets. Use queues + schedulers for auto-recharge/reminders, and integrate WhatsApp API + payment gateway cleanly. Inventory and ticket analytics would sit on indexed datasets to avoid slow dashboards later. Role-based access + self-service portal will be isolated via API guards. My Approach: - core CRM - automation engine - inventory/tickets - analytics. Regards, Nitin Johnson

@mahads31

As an experienced Web & Software Developer, I'm confident that I have the skills and expertise to tackle the intricate CRM you require for your Internet Service Provider business. From the heart of the system—Auto Recharge & Messaging—to inventory tracking and analytics, my proficiency in MySQL, Node.js, PHP, and Software Architecture make me a perfect fit for this project. Over the course of my career, I've built scalable digital solutions for different industries while keeping innovation at the forefront. This aligns with your vision of a purpose-built CRM that's not only efficient but future-proof as well. My client-centered approach ensures that I prioritize your business goals, allowing me to translate your complex requirements into simple yet powerful solutions like Whatsapp integration or role-based access, Having worked extensively on web and software development projects, I understand the importance of a clean and reliable system. Buggy systems can harm both reputation and customer satisfaction. That's why my delivery is always agile yet reliable—efficient without compromising quality.

@sonika1419

**DO NOT PAY ME UNTIL I COMPLETE! :)** Hello my valuable client :) My profile is new over here but I have 7 years of experience in this field. I have completely understood about your project. Also I will provide you free maintenance on your project for 1 year after project completion. I can definitely complete this in your timeframe. Give me one chance to prove myself. Hit the chat button to get started. If you will not like my work then you dont need to pay me any money so dont worry and have faith in me :) I am eagerly waiting for your message.

@Dliteinformation

With years of professional experience behind us, I am confidently offering you unparalleled expertise in Node.js and PHP to deliver a purpose-built CRM for your ISP business. Considering the specific requirements mentioned in your project description, such as the need for an Auto Recharge & Messaging feature with WhatsApp integration, role-based access controls, KYC workflow, inventory management combined with robust analytics, and a ticketing system - my skills align perfectly to your needs. Having previously developed various CRMs in Laravel and Node.js stack, I am adept at managing the entire customer lifecycle. My experience in creating role-based access systems ensures that customers see only relevant details while authorized employees have advanced edit rights and data management capabilities. Moreover, I have a solid background in working with telecommunication systems, payment gateways, and third-party integrations - essential elements for streamlining your day-to-day operations. Lastly, at Dlite Info Tech Pvt Ltd we don't just offer code - we assure effective solutions that work seamlessly. My team and I will deliver not mere promises but real results that exceed your expectations. Let's collaborate on this project to build an intelligent CRM that delivers value for your business and drives growth from day one!

@arshig8

Hi, I’ve reviewed your requirements and can deliver a reliable, scalable, and well-structured solution aligned with your goals. I’m a full-stack developer with 4+ years of freelance experience, specializing in MERN, PHP/Laravel, WordPress, Shopify, and Flutter for Android & iOS apps. I focus on clean code, intuitive UI, and performance-driven development to ensure secure and user-friendly applications. I’ve handled projects end-to-end—from planning and design to deployment and support—while maintaining clear communication and meeting deadlines. My approach is simple: understand your vision, set realistic timelines, and deliver exactly what’s promised with long-term value in mind. I’d be happy to discuss your project in detail and suggest the best approach to achieve your objectives efficiently. Looking forward to working with you. Best regards, Arshiya

@MuhammadAsad108

✔ I deliver 100% work — 99.9% is not for me. ✔ Workflow Diagram Requirement Mapping ⟶⟶ System Architecture ⟶⟶ CRM Core Modules ⟶⟶ WhatsApp & Payment Integration ⟶⟶ Inventory & Ticketing ⟶⟶ Analytics Layer ⟶⟶ Testing & Deployment Key Highlights ✔ ISP-focused CRM — built for recharge, KYC, inventory & support. ✔ Auto recharge engine — plan expiry → WhatsApp alert → payment → auto top-up. ✔ WhatsApp API integration — primary channel with email fallback. ✔ Role-based access — Owner / Employee / Customer dashboards. ✔ KYC workflow — Aadhaar upload mapped to L2 switch records. ✔ Inventory tracking — routers, ONUs, stock alerts, usage insights. ✔ Ticketing system — full lifecycle with history & analytics. ✔ GST invoicing — automated invoice generation per customer. Best Regards, Asad Full Stack Developer | CRM Systems | Automation & Payments

@aprkdream

I understand your need for a purpose-built CRM tailored to your internet service provider business. My approach will focus on building a robust system that streamlines day-to-day operations, leveraging my expertise in ERP/CRM/SaaS platforms and third-party API integrations. I will utilise my skills in Laravel and Node.js to develop a custom CRM that includes Auto Recharge & Auto Messaging features. This will involve integrating WhatsApp API for messaging and email services for reminders. I will also implement automated top-up processing upon payment confirmation. With experience in building complex backend systems, I am confident in delivering a scalable and secure CRM system. I have a strong background in payment gateways, having worked with Stripe, Razorpay, PayPal, and Authorize.net. I will ensure that the system meets your requirements for customer lifecycle management, from user registration to login and personal details update. Key features of the CRM will include user registration with KYC file upload, login functionality for existing users, relevant information visibility, and automated workflow for Auto Recharge & Auto Messaging. I will also ensure seamless integration of necessary APIs and payment gateways. For this project, I have previously worked on similar CRM/SaaS platforms, implementing custom workflows and integrating third-party APIs. This experience will enable me to efficiently deliver your CRM system. I will deliver a custom-built CRM system that meets your business needs, ensuring ease of use and automation of key processes. I will conduct thorough testing to ensure a bug-free system before delivery. Let's work together to create a custom CRM that meets your business requirements. I can deliver this in 10 days.

@zain556

I will deliver a high-performance, automation-driven ISP CRM tailored to streamline operations and maximize revenue efficiency. Phase Plan (9 Days): Day 1–2: Core setup (Laravel/Node), secure login, role-based access (Owner/Employee/Customer). Day 3–4: Auto Recharge Engine – expiry tracking, WhatsApp API + email alerts, payment gateway integration, auto top-up trigger. Day 5: Customer panel + KYC upload (Aadhaar mapping with L2 switch records). Day 6: Inventory module (routers, ONUs, stock alerts, field vs store tracking). Day 7: Ticketing system with dashboard + issue analytics. Day 8: GST invoice generation + reporting. Day 9: Testing + deployment + automation validation. Key Deliverables: ✔ Fully automated recharge workflow (WhatsApp → Payment → Auto activation) ✔ Secure KYC + role-based dashboards ✔ Inventory + analytics insights ✔ Smart ticketing with history tracking ✔ GST billing system Quote: ₹56,500 (complete solution) Outcome: Reduced manual effort, faster collections, real-time control, and scalable ISP operations.

@saadhey

Hi! This is a well-thought-out CRM scope and I have solid experience building exactly this kind of telecom-focused platform. WhatsApp Business API automation, payment gateway integration, role-based access and KYC workflows are all areas I've implemented before. I'll build this in Laravel with a clean responsive UI covering the full customer lifecycle, auto recharge and messaging engine, inventory tracking with stock alerts, GST invoice generation, ticketing centre with trend analytics, and the optional AI chatbot layer. KYC uploads attaching directly to L2 switch records and role-based access for owner, employees and customers will be properly structured from day one. I'd recommend a phased rollout starting with core customer management and auto recharge, then layering inventory and analytics. Can we jump on a call to map out the phases and discuss your WhatsApp Business API setup? Ready to start immediately!

@tamannarajput18

With my comprehensive understanding of back-end and front-end technologies, I am the ideal choice for your automated ISP CRM. I have extensive experience in developing web applications with robust, scalable architecture, which aligns perfectly with your project's requirement of a web-based CRM built using Laravel/Node.js or similar frameworks.