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Twilio Chat and Video API Setup/Integration

I would like to use Twilio to create a chat interface for an agent to communicate with a user. The agent can also request to initiate a video chat, the user will see this option to accept or reject the video chat. Programmable Chat and Programmable Video Service.

Programming Language Requested: You can use Javascript, however for any Server Side Rest API or server side language, you will need to use ColdFusion (ex. cfhttp requests). The chat/video are web based.

Specifications:

1) AGENT

- Agent logs into our website normally, and can see a chat console

- The Agent can see a specific user profile on our website, I want you to add a flag/button to display if user is online (available), offline (not logged in) or busy (in another chat)

- Agent can click on button/link to invite user to chat if they are online or busy

- User can accept/decline chat invite

- If User is in active chat with Agent, Agent can initiate a Video Chat

- User can accept/decline video chat.

- Agent can chat with up to 5 users, after that Agent will appear 'Busy' on the User side

- If User invites agent for a Chat, Agent can see list of Invites waiting and can accept / decline Chat to start chatting with User

- Would like the console to appear in a split screen as we would like the chat to appear on one side (left  side) and on other side (right side), agent can see the profile of the user that we have in our database.

2) USER

- User logs into our website normally, and can go to a specific company profile which can have multiple agents available for chat

- User can see which agents are online

- Users can also see how many users the agent is chatting with (so they will know if they have to wait)

- User can click on button/link to invite agent to chat if they are online

- Agent can accept/decline chat

- User can chat with up to 2 agents, after that User will appear 'Busy' on the Agent side

- If Agent invites User for a Chat, User can see list of Invites waiting and can accept / decline Chat to start chatting with Agent

- Would like the console to appear in a split screen as we would like the chat to appear on one side (left  side) and on other side (right side), user can see the profile of the agent that we have in our database.

3) Miscellaneous / Notes

- Would like to save conversations, so at end of chat we can add a webhook that posts the conversation to a specific URL we provide you (include full conversation and attachment if any)

- Would like to allow Users to send attachments to an Agent and vice versa

- Interface must be easy to use, easy to manage and follow. For example, agents can switch between tabs to see who they are chatting with.

- For video chat, users/agents can normally have one video chat active at a time (but can have multiple chats open at a time)

- Client side is Javascript (can use the SDK), while server side API language needs to be in ColdFusion

Taidot: JavaScript, Tietojärjestelmäarkkitehtuuri, HTML, Twilio, Cold Fusion

Näytä lisää: twilio-video npm, twilio video broadcast, twilio video peer-to-peer, twilio video javascript example, twilio video api, twilio video quickstart, twilio video api pricing, twilio-video react, google maps api database integration, wordpress video api, ebay api setup, instant chat video stickam, chat video rooms, video player jsp integration, api code integration freelance, video streaming setup, software chat video pay per minute, aspnet google friends connect api profile integration, video api script, online live chat video studio operators

Tietoa työnantajasta:
( 0 arvostelua ) Bolingbrook, United States

Projektin tunnus: #27880252

24 freelancers are bidding on average $594 for this job

logicpowered

Hi there, We've reviewed the project details and we are confident of developing this communication channel for you. We've previously built communication suits using Twilio and we are widely experienced with it. Lookin Lisää

$751 USD 12 päivässä
(45 arvostelua)
7.9
(18 arvostelua)
7.1
einnovention

Hi there! I read your project of Twilio Chat and Video API Setup/Integration I am in top freelancers and can do this in professional way! I will use JavaScript Cold Fusion Software Architecture HTML Twilio WAITING FOR Lisää

$500 USD 7 päivässä
(154 arvostelua)
7.2
arigam

Hello, I have +16 Years of experience in ColdFusion. I have worked on more than 100 CF Website and apps. I have worked on Many apis like nexmo, pliwo, Twillio and EZTexting etc. As you dont have reviews in freelanci Lisää

$1500 USD 15 päivässä
(34 arvostelua)
6.9
durgesh8527

Hi There, I have read your post requirement for the " For video chat, users/agents can normally have one video chat active at a time (but can have multiple chats open at a time)". Now I have some questions to clear the Lisää

$500 USD 7 päivässä
(95 arvostelua)
6.6
akhileshgandhi

Hey there, We have configured twilio server for Audio/Video/Chat/SMS. Have strong knowledge of PBX, parse and Php / node. Looking forward to more discussion. AK

$500 USD 7 päivässä
(19 arvostelua)
5.5
nikhilgarg96

Hello Sir, Hope you are doing well. I have analyzed your job requirements for a PHP/Javascript/Twilio developer and can create a chat interface for an agent to communicate with a user. I am an interactive developer Lisää

$750 USD 7 päivässä
(4 arvostelua)
5.2
balvantparmar25

Hi! Nice to meet you. I am full stack developer. I have more than 6+ years experience in development. I have worked on on 100+ projects. I am professional in these fields: PHP Development with Responsive Design HTML, C Lisää

$500 USD 3 päivässä
(8 arvostelua)
4.1
aritajulio20

Hello, I built Text/Voice/Video chatting system for CRM using Twilio and Python. So I can move fast on your project and you will get a perfect result. Please discuss in detail. Best regards, Julio

$500 USD 7 päivässä
(3 arvostelua)
4.2
datingwebma

Start own HTML5 Video / Audio Calls platform fast with PaidVideochat: [login to view URL] Or stand alone videocall app: [login to view URL] * HTML5 Lisää

$250 USD 7 päivässä
(3 arvostelua)
3.9
alib4111

Hey, I have recently built almost the similar web application you are looking for a US based company. Here is the link [login to view URL] I can give you a demo of that site with agent as me and user as you Or age Lisää

$1111 USD 15 päivässä
(1 arvostelu)
3.8
Pajker

Hello How are you? I have experieemced with Video chat function using WebRTC. If we use Twillio API, We have to pay for about that per monthly. I prefer to use WebRTc For your project. I am sure about that. If you inte Lisää

$500 USD 7 päivässä
(3 arvostelua)
3.0
candyandrasi

Hi. I feel comfortable to do this task because I have good experiences in Twilio API for Real time chat applications. As an experienced web developer, I will do this task perfectly. Please send me message so we can dis Lisää

$750 USD 7 päivässä
(1 arvostelu)
2.6
daphamngoc88

Hi there. I have thoroughly reviewed your project description for twiliow chat. As a developer with 10 + years of experience in Twilliow api, Javacript, Java, Html, Css and node js, I can handle your project easily. l Lisää

$400 USD 7 päivässä
(2 arvostelua)
2.8
mikhailkz03

Hello I am a senior web developer and very good at coldfusion. Of course have rich experiences in javascript and SDK I read your requirements carefully. I can integrate Twillo chat and video api. Please contact me for Lisää

$500 USD 15 päivässä
(3 arvostelua)
2.9
eyadbas

Hi, sir. Thank you for sharing your project Twilio Chat and Video API Setup/Integration, and I would be very happy to help you with your business. Let me share you with my expertise in Software Architecture, Cold Fusio Lisää

$555 USD 6 päivässä
(2 arvostelua)
2.4
sathiyaking

Hi, I understand your requirement very clearly. I am familiar with UI design & API integration for Sending the text Message and Email and also shows it tracking staus. We can further discuss in our chat.

$650 USD 10 päivässä
(0 arvostelua)
0.0
hameeddanish

Greetings, I have expertise in website development and have been serving local + international clients remotely for the last 8 years. My services are not only limited to the development but providing complete backen Lisää

$500 USD 7 päivässä
(0 arvostelua)
0.0
Johnwiliam6

Hello I got what do you want and I have the source before worked with Twilio video chat service and I can quickly finish your project. What is your deadline for this project and Can you discuss with me? Thanks

$500 USD 7 päivässä
(0 arvostelua)
0.0
Eugine254

Hello I am familiar in Twilio Chat. I am available now an I can start now. Let's discuss more details via chat. Thank you

$300 USD 7 päivässä
(0 arvostelua)
2.1