We need a logmein Rescue alternative. To run on our website hosted on a linux web server to support remote clients to gain control of a remote pc.
We want to have a pallet secure page (i will provide godaddy ssl for you to install) on our support site where client can enter code given by support enginner and that will start the pallet to download or run program on remote pc for us to gain remote contol of desktop . No port forward requered on our hosted server , our office or remote client . this utility should support
all windows platforms.
Admin site for technician via web
will include :
Please for them to enter email of client and it will email client the code to enter or generate code to tell customer via phone
check box to reboot client computer and when pc reboot have the option for it to automatic allow access to remote computer without remote users help
keep log of pc accessed ip and time
have see multiple remote workstations .
file manager file transfer from remote to support enginners pc and from support enginners to remote .
refresh remote screen.
should be able to support multiple remote pcs at the same time.
mulitiple technician up to 4 technicians do not have to be in one location.
The idea is we can manage and our run a support session away from our office as long we have an internet connection .Remote session need to be secured and encrypted via ssl that you will install and i will provide
I am very open to suggestions . This app only need to run from our website and will only be used by our company. Would pefer someone that has done similar
projects like this one .
project must be completed uploded to our server , tested and complete before escrow is released