Suljettu

Virtual Call Center Agents

You MUST be located in the Continental US and Cannot reside in CA, CT, IL, MA, MD, NY, OR nor WI.

We seek several call center professionals who are capable of self direction and motivation to work part time or full time based on your schedule. This is a legitimate Virtual Call Center position with a LLC. You are to work at home or in a shared office location that is quiet and equipped as required. This is a great opportunity for second jobs or for the freedom to work from home and be in charge of your own schedule. There is opportunity to progress with the company and take on more responsibilities for the right people after being tried on the job. There is mandatory training which is required before the position begins and you must pass the certification to take calls. There is a required background check by a predefined third party site.

This particular position requires the following skill sets:

-Bilingual English/Spanish native fluency reading, writing, speaking and understanding

-Ability to analyze and condense information

-Ability to remain calm and reasonable during all types of calls

-Ability to either use multiple Computer Monitors or the ability to efficiently change between multiple apps/programs/browsers to make notes, research information or create/handle incidents and orders

-Ability to multitask by talking with customers and clients while scanning for answers, entering data and applying changes to accounts or orders

-Must have own equipment including computer, professional headset and/or call center phone

-Must have Cable Phone or Plain Old Telephone Service and High Speed internet

-Must be able to understand simple and complex directions

-Be able to mentally create plans to get from point A to point B in the most efficient amount of time

-Resolve calls on a First Call Resolution basis

-Understand complex and scattered data and formulate it into understandable cohesive language and communicate the ideas effectively to customers or clients

Taidot: liiketoimintaprosessien ulkoistaminen, Puhelinpalvelu, englanti (Yhdysvallat), verkkomainonta, puhelinmyynti

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Tietoa työnantajasta:
( 0 arvostelua ) United States

Projektin tunnus: #13121849

15 freelanceria on tarjonnut keskimäärin 11 $/tunti tähän työhön

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2.1
sunlightsoltech

A proposal has not yet been provided

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1.4
kylewdobbins

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gb2bs2016

Dear, Greetings from GB2BS. Hope you are doing well. I’m writing to you with a Business Proposal, after looking at your requirement. GB2BS will cut down the cost of your company by 30 percent – 50 perce Lisää

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repnikovss

WE ARE UKRANIAN CALL CENTER with Israel background ([url removed, login to view]) We provide great quality of services. Our company isn't expensive. Fee is like bidding freelancer But champion quality, that anyone else co Lisää

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ccavalcante

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0.0
$12 USD / tunti
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gabrielleconant

Hello I am located in Maine and I know English and I'm ok with Spanish and would love this Job please message me

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danarankin50

My diverse background in the call center industry which includes retention calls, and call center management. I am able to build rapport easily and close sales. I am very attentive to detail and enjoy meeting and exce Lisää

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samadsignature

​We have ​an​ office equipped with 10Mbps broadband Internet, 10 laptops, a Printer, a Fax Machine, a Scanner and​ 30 agents in 2 groups (8pX2 shift) to cover mostly USA, Europe and Australian business hours.​ ​We off Lisää

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bapilaltikader

Hi, I am Bapi Tikader, Social Media Marketing expert.I read your project details carefully. I can do your work perfectly . Expertness and honesty is my goal. I am doing all kind of social media marketing. Specially Lisää

$8 USD / tunti
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camstorch

Did you say we cannot be located in NY? I live in NY and I have a ton of experience in this subject. Please contact me.

$9 USD / tunti
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dave1409

A proposal has not yet been provided

$15 USD / tunti
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kefilweboikhutso

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