We are an established Arts & Crafts eCommerce destination serving customers across USA, Canada, United Kingdom, Australia & New Zealand.
Our business has expanded to include a subscription based club (with monthly box), and a new role is available to manage and build this business.
The Club Manager will work closing with the founding partners in order to grow our Arts & Crafts Subscription Business from it's pre launch success, into a fully realized, automated business.
This role requires an all rounder with a high level of pro-activity and a "get it done" attitude. There will be a high level of touch point with the founders via [Removed for encouraging offsite communication which is against our Terms and Conditions -Section 13:Communication With Other Users]in order to align on strategy, their time zone is Central European Summer Time GMT+2, so you may need to adjust your schedule accordingly to ensure availability.
This role includes tasks related to : Email Marketing, SMS Marketing, Messenger Marketing, Product Research, Vendor Manage, Order Fulfillment & Member Customer Service. We're looking for someone who likes to get their hands dirty and can think for themselves understanding that this role can grow.
Experience working with designers, copy writers, developers is desirable. Your ability to be exicted and communicate with our club members to communicate the value of their membership and maintain a low level of churn will be a key measure of success. You will manage the day to day queries and customer support processes for the Club until such time as a second, dedicated role is feasible.
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