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I need an experienced virtual assistant who can keep my inboxes organized, record information accurately, and look after customers with the same care I would. Your day-to-day focus will be split between two core areas. First, accurate data entry: you will receive spreadsheets, emails, and occasional PDF reports that must be transferred into Google Sheets with clean formatting, correct formulas, and consistent naming conventions. A solid grasp of filters, basic functions, and shared-sheet collaboration is essential because we work almost entirely in Google Workspace. Second, customer support: you’ll reply to incoming email queries and handle scheduled outbound or returned phone calls. The tone should stay friendly, clear, and solution-oriented while aligning with the brief response templates I provide. When issues fall outside a template, I expect you to summarize the situation, propose a draft reply, and flag anything that needs my approval before sending. I’m looking for someone who can: • Maintain 99%+ accuracy in Google Sheets data entry • Respond to customer emails within 4 business hours • Return or receive short customer calls during US Eastern business time Deliverables will be a daily Google Sheets update and a short end-of-day support log noting resolved tickets, pending follow-ups, and any escalations. If you’re detail-driven, comfortable on the phone, and quick with a spreadsheet, I’d love to hear how soon you can start.
Project ID: 40369252
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Active 2 days ago
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31 freelancers are bidding on average $20 USD for this job

Hi, I’m a detail-oriented virtual assistant with strong experience in Google Sheets, data entry, and customer support, ensuring high accuracy and organized workflows. I can manage inboxes, respond to customers within 4 hours, handle calls during US Eastern hours, and maintain clear daily reports with 99%+ accuracy. I’m available to start immediately and can commit full-time—happy to discuss your requirements further. Regards, Nahida
$20 USD in 1 day
4.9
4.9

As a seasoned virtual assistant, I understand the significant role that data entry and customer support play in your business's success. Having worked extensively with Google Workspace, I am well-versed in the nuances of Google Sheets and can guarantee a 99% accurate transfer of all your important information. My attention to detail ensures not only precise formulas and clean formatting, but also consistent naming conventions that promote seamless collaboration. Customer support is another area where I excel. With my ability to proactively address inbound queries while adhering to established response templates, you can trust your customers will be handled with the same care you would provide. Even when faced with issues beyond the templates, I come prepared; skillfully summarizing situations, proposing draft replies for your approval, and ultimately crafting effective solutions for your customers. Furthermore, my availability during US Eastern business hours for short phone calls aligns perfectly with your needs. In addition to providing the daily Google Sheets update you expect, my end-of-day support log will comprehensively document resolved tickets and pending follow-ups allowing for proper monitoring and tracking. By entrusting me with your data entry and customer support responsibilities, you're gaining a reliable virtual assistant who is committed to helping you achieve the highest standards of efficiency in your business operations.
$20 USD in 1 day
4.1
4.1

Hello! As an experienced virtual assistant with a decade-long track record under my belt, not only do I bring a strong background in data entry and management to this project but also an understanding of the customer-centric approach you are looking for. Throughout my career, I have maintained data accuracy levels upwards of 100%, ensuring efficient collaboration in shared documents like Google Sheets using filters and functions proficiently. Furthermore, I have consistently exhibited prompt email response times, regularly addressing customer queries within four business hours or less. My proficiency in Microsoft Excel and Google Spreadsheets extends beyond basic data entry; I can confidently tackle complex formulas and provide insightful analysis. Given mijn snelheid en grondigheid in uitvoeren van taken verwacht ik dat ik de dagelijkse Google Sheets-update en het beknopte ondersteuningslogboek met pendende follow-up probleemloos kan leveren sans escalations; zodat u zich kunt richten op uw strategische prioriteiten terwijl ik voor de rest zorgdraag. I pride myself on delivering work of the highest quality while remaining flexible and maintaining a high level of client confidentiality. Let us drive this project towards success with my unique combination of virtuosity and versatility. Contact me today so that we can get started on this journey together!
$20 USD in 7 days
3.9
3.9

Hello, I have read the project's details and willing to serve you as a Virtual Assistant. I am an experienced Freelancer and have provided my services to lots of my satisfied clients. The tasks I performed while working as a Virtual Assistant included web research, data entry, product uploading, data conversion, transcription, Chatgpt, copy typing, customer service, content creation, event management, online stores management, etc. You can check my portfolio for the similar projects I have done as well. here are EXAMPLES of Past similar data entry projects for you. 1. https://www.freelancer.pk/projects/excel/Google-Sheets-Data-Entry-with/reviews 2. https://www.freelancer.pk/projects/excel/Video-Transcription-Excel-Data-Entry/reviews Feel free to contact to discuss further on the project.
$30 USD in 3 days
8.3
8.3

Hello there, As an experienced virtual assistant, I fully understand the importance of accurate data management and prompt customer support. In fact, these are core skills that have defined my career over the years. My proficiency in Excel and Google Sheets is highly commendable; these tools are second nature to me. So rest assured, I can handle your spreadsheets with clean formatting, correct formulas, and consistency. In terms of customer support, I pride myself on my quick response rate, maintaining high accuracy while offering a warm yet professional approach. I will not only handle emails within four business hours but also ensure any scheduled outbound or returned phone calls during US Eastern business time align with the friendly tone while providing solutions. Working with me means not just fulfilling immediate tasks but also setting up structured systems for your future success. Let's get started. Warm regards, Rachel Egbe
$30 USD in 7 days
3.9
3.9

I can support your workflow with a strong balance of precision and customer care, ensuring both your data and client interactions are handled reliably. I’m highly comfortable working in Google Sheets—maintaining clean structure, accurate formulas, and consistent formatting while collaborating in shared environments. I pay close attention to detail, so maintaining 99%+ accuracy is something I naturally prioritize. On the customer support side, I communicate in a clear, friendly, and solution-focused tone, handling emails promptly and managing calls professionally within US Eastern hours. I also know when to escalate—summarizing issues clearly and proposing thoughtful responses for approval when needed. You can expect consistent daily updates, organized tracking, and a concise end-of-day log so everything stays transparent and on track.
$20 USD in 1 day
3.2
3.2

hello, I read the job post carefully and I can complete this project according to your requirements, and I'm ready to start right away. If you’re available to message me now, we can discuss the details further. Looking forward to your response thank you!
$10 USD in 7 days
2.5
2.5

Hi, I can support you with both accurate data entry and professional customer communication while keeping everything organized and up to date. My approach is to carefully transfer and structure data into Google Sheets using clean formatting, correct formulas, and consistent naming. I double-check all entries to maintain 99%+ accuracy. For customer support, I respond to emails promptly using your templates, and handle calls with a friendly, clear, and solution-focused approach. For non-standard queries, I will draft responses and flag them for your approval. You will receive: * Clean, accurate Google Sheets updates daily * Timely email responses (within 4 business hours) * Professional handling of customer calls * End-of-day summary with resolved, pending, and escalated items I am detail-oriented, reliable, and comfortable working in US Eastern hours. Ready to start immediately. Best regards
$10 USD in 7 days
2.1
2.1

Hello there, I’ve reviewed your need for a virtual assistant to manage both structured Google Sheets data entry and day-to-day customer support. I can accurately transfer information from spreadsheets, emails, and PDF reports into well-organized Google Sheets with consistent naming, correct formulas, proper filtering, and clean formatting within Google Workspace. On the support side, I will handle customer emails within your 4-hour response window, follow your provided templates for clear and solution-focused replies, and manage scheduled inbound or outbound calls during US Eastern business hours. If any case falls outside the templates, I will summarize the issue, draft a suggested response, and flag it for your approval before sending. The outcome for you will be a highly accurate (99%+) and consistently maintained sheet system, a well-managed and responsive inbox, and structured customer communication without missed follow-ups. You will also receive a daily updated Google Sheet along with an end-of-day support log covering resolved tickets, pending issues, and any escalations. Regards, Md Habibur Rahman
$10 USD in 7 days
1.4
1.4

Hello, I am excited to apply for the Virtual Assistant role. I specialize in combining precise data management with responsive, customer-focused support, ensuring both your records and your client interactions are handled with accuracy and care. In my previous experience, I managed data entry workflows across spreadsheets, emails, and reports, consistently maintaining 99%+ accuracy while processing 100+ entries daily. I am highly proficient in Google Sheets, including filters, data validation, and basic formulas, ensuring all information is clean, consistent, and easy to navigate within shared environments. Alongside data tasks, I handled customer support across email and calls, maintaining response times within 4 business hours and delivering clear, solution-oriented communication. I followed structured templates while confidently adapting to unique situations, summarizing issues, proposing responses, and escalating when necessary. I take ownership of both data integrity and customer experience. I ensure daily updates are completed without errors, inboxes remain organized, and all interactions reflect a professional and friendly tone. I am reliable, detail-oriented, and comfortable handling both spreadsheets and customer calls within U.S. Eastern business hours. I would be glad to support your operations and help maintain a smooth, efficient workflow. Sincerely, Annah Peter.
$50 USD in 5 days
0.4
0.4

Hi there, I checked your project "Virtual Assistant: Data Entry & Support" — and I already have a clear idea how to deliver this efficiently. I have solid experience in Data Processing, Data Entry, Excel, Customer Support, Virtual Assistant, Email Handling, Google Sheets, Data Management, and I’ve worked on similar projects where I delivered high-quality, scalable, and clean solutions. Why choose me? • Strong expertise in Data Processing, Data Entry, Excel, Customer Support, Virtual Assistant, Email Handling, Google Sheets, Data Management • Clean, optimized, and scalable code • Fast communication and daily updates • 100% focus on delivering results, not just code If needed, I can also suggest improvements to make your project even better. Let’s connect — I’m ready to start right away. Best regards, Umer
$20 USD in 1 day
0.0
0.0

Subject: Proposal for Virtual Assistant & Customer Support Role I am a highly organized IT professional with extensive experience in administrative management and international customer support. I specialize in keeping operations lean and ensuring no task or inquiry sits idle. Technical Expertise: Tools: Expert-level proficiency in Microsoft Excel (reporting/data) and Asana for workflow tracking. Efficiency: I implement categorized labeling and response templates to maintain a "Zero Inbox" and prompt turnaround times. Customer Support Example: A client once reported a double-billing error. I stayed calm and solution-oriented, verifying the logs, processing the refund immediately, and issuing a small credit for the inconvenience. The issue was resolved in under 30 minutes, turning a frustrated user into a loyal advocate. I am ready to manage your calendar, documents, and tickets with the accuracy and "no-nonsense" reliability you require. When would be a good time for a brief chat?
$15 USD in 7 days
0.0
0.0

You’re not just hiring a VA. You’re trusting someone with your customers. That trust usually breaks in small ways. A delayed reply. A messy sheet. A detail missed that turns into a bigger problem later. From your post, it’s clear you don’t just need help. You need someone who can handle both sides of the work without letting standards slip. That’s how I approach this. I treat data and communication the same way, carefully and consistently, because both affect how your business is perceived. For your workflow: • Clean, structured Google Sheets with accurate entries, proper formatting, and no guesswork • Fast, clear email responses that follow your tone and templates naturally • Customer calls handled calmly and professionally, without sounding scripted • Smart escalation when something falls outside scope, with a drafted solution ready I’m comfortable working inside Google Workspace, handling multiple inputs like emails, PDFs, and spreadsheets without losing consistency. More importantly, I understand that speed means nothing without accuracy, and communication means nothing without clarity. You’ll always know what’s been done, what’s pending, and what needs your attention. I can start immediately and align with US Eastern hours. Let’s get your inbox and data running the way it should.
$19.99 USD in 30 days
0.0
0.0

Dear Hiring Manager, I am writing to express my strong interest in your Virtual Assistant position. My background in Data Analytics and current advanced graduate studies in Data Science equip me with the technical precision required for your rigorous data entry tasks. I am highly proficient in Google Workspace, utilizing strict formatting, formulas, and data management in Google Sheets to guarantee clean, structured deliverables. In addition to my analytical capabilities, I am highly organized and communicative. I am fully prepared to manage your inboxes, providing friendly, solution-oriented customer support that aligns perfectly with your provided templates. I am well-equipped to meet your requirement of handling customer calls during US Eastern business hours and ensuring all emails are thoughtfully addressed within your four-hour window. I am detail-driven, committed to maintaining a 99%+ accuracy rate, and will ensure your daily Google Sheets updates and end-of-day support logs are thorough and delivered promptly. I am ready to integrate seamlessly into your workflow and can start immediately. Thank you for your time and consideration. Sincerely, Meet Sharadkumar Patel
$20 USD in 4 days
0.0
0.0

Hello Sir, I am interested in your project. I have 5+ years of experience as a virtual assistant, handling data entry, customer support, and CRM management with strong attention to detail. I can manage your Google Sheets with high accuracy, including clean formatting, formulas, filters, and consistent structure. I am comfortable working within Google Workspace and ensuring all data is organized and error-free. On the customer support side, I can handle email responses and phone calls professionally, maintaining a friendly and solution-oriented tone. I follow templates carefully and can also draft responses for approval when needed, ensuring smooth communication with your customers. I am reliable, detail-driven, and able to meet response time requirements while maintaining 99%+ accuracy. I will also provide daily updates and a clear end-of-day report with completed tasks, follow-ups, and any escalations. I am ready to start immediately and support your business efficiently. Please message me so we can discuss further. Best regards, SoftNexus Technologies
$30 USD in 2 days
0.0
0.0

Hi, I’ll manage your inbox, handle customer support, and maintain clean, accurate Google Sheets with 99%+ precision. What you’ll get: * Accurate data entry from emails, PDFs, and spreadsheets * Clean, well-formatted Google Sheets with formulas and filters * Fast email responses (within 4 business hours) * Friendly, professional customer communication (email + calls) * Draft replies for non-template cases with clear escalation * Daily updates + end-of-day support log (resolved, pending, escalations) I’m comfortable working in Google Workspace and handling both data and customer interactions efficiently. Available during US Eastern business hours. Timeline: Ongoing daily support Rate: $18 Ready to start immediately!
$18 USD in 2 days
0.0
0.0

Hello, I am a Customer Service and Data Entry Virtual Assistant, and I help businesses stay organised, maintain accurate records, and deliver responsive, high-quality customer support without delays. I focus on ensuring clean, reliable data and consistent communication. I handle structured data entry into Google Sheets with precise formatting, formulas, and naming conventions, while keeping everything up to date and error-free. On the support side, I respond to emails within set timelines, manage customer calls professionally, and ensure every interaction is clear, helpful, and aligned with your templates. I also summarise non-standard issues and flag approvals when needed. I am detail-driven, organised, and dependable. I am comfortable with Google Workspace, especially Sheets, along with Excel and communication tools. I learn fast, work proactively, and execute with minimal supervision. I am available to start immediately and can align with US Eastern business hours. Kindly let me know a convenient time to meet. Warm regards, Tayo
$15 USD in 1 day
0.0
0.0

Keeping data accurate and customers satisfied requires consistency and attention to detail — that’s exactly the support you will receive. All data from emails, spreadsheets, and PDFs will be carefully transferred into Google Sheets with clean formatting, correct formulas, and consistent structure. Accuracy and organization will be maintained at a high level to avoid errors and confusion. Customer communication will be handled in a friendly and professional tone, following your templates while adapting naturally when needed. Any non-standard requests will be clearly summarized with a suggested reply for your approval. Focus will be on: 99%+ accurate data entry Fast and clear email responses Organized daily updates and support logs Smooth handling of customer interactions Comfortable using Google Workspace tools and available for calls when required. Reliable, detail-oriented, and able to manage multiple tasks efficiently. Ready to start immediately — what time zone should calls and responses be prioritized for?
$12 USD in 2 days
0.0
0.0

Hello, This role aligns perfectly with my experience in virtual assistance, data handling, and client communication. I have a strong background in managing Google Sheets, email support, and administrative workflows, ensuring both accuracy and responsiveness. For your requirements, I can: • Maintain 99%+ accuracy while transferring data from emails, PDFs, and spreadsheets into well-structured Google Sheets • Use filters, formulas, and consistent naming conventions to keep data clean and easy to manage • Provide daily updates with organized sheets ready for immediate use • Handle customer emails professionally within 4 business hours, using your templates and adapting tone when needed • Manage inbound/outbound calls during US Eastern hours, ensuring clear and solution-focused communication • Share a daily support log with resolved issues, follow-ups, and escalations With my experience as an Executive Assistant and client coordinator (including work with Foxon Media), I’m used to maintaining organized inboxes, handling customer queries, and ensuring smooth communication across teams. I’m detail-driven, responsive, and comfortable working independently while keeping you informed. I’m available to start immediately and can adapt quickly to your workflow and tools. I stand behind my work and offer complimentary post-project support to ensure accuracy, clarity, and complete satisfaction even after final delivery. Best regards, Waseem Khan
$25 USD in 7 days
1.0
1.0

Hi there, I’m an experienced virtual assistant skilled in Google Sheets, data entry, and customer support. I can ensure accurate data handling, maintain clean and organized spreadsheets, and respond to customer emails and calls in a professional, timely manner. I’m comfortable working with templates, following instructions closely, and providing daily updates with clear support logs. I’m detail-oriented, reliable, and ready to start immediately. Let's discuss the project over chat. Regards Sidra
$10 USD in 7 days
0.4
0.4

Naogaon, Bangladesh
Member since Oct 4, 2023
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