
Suljettu
Julkaistu
Maksettu toimituksen yhteydessä
Senior Product Designer (UI/UX) — Servu Smart Home Services Platform (Saudi Arabia) ( Please refer to the attached file for a clear explanation. ) About Servu Servu is a next-generation smart home services platform built specifically for the Saudi market. Servu is NOT a marketplace. It is a managed service operating system that simplifies home maintenance through guided decisions, operational intelligence, and trust-driven execution. The product architecture and operational logic are already completed. Your role is not to invent the product, but to translate a defined system into a scalable, intuitive, developer-ready UX. Think of Servu as: A smart home assistant that manages services — not a listing app. ⸻ Core Philosophy Servu is built on: • Decision simplification • Trust before transaction • Guided experience (not browsing) • Operational clarity over visual complexity • Long-term scalability without redesign This is NOT: • Uber clone • Marketplace directory • Service listing platform ⸻ Platforms to Design (CRITICAL) Servu contains FIVE distinct portals, each with different verification, workflows, and UX logic. Designer must design ALL FIVE: 1 Customer App (Mobile) Request services using a problem-first flow. Includes: • Registration & onboarding • Address & payment setup • Service request • Live tracking • Rating & history • Notifications & confirmations ⸻ 2 Technician App (Mobile) For plumbers, electricians, specialists. Includes: • Identity & license verification • Availability setup • Job acceptance/rejection • Navigation & status updates • Proof upload • Earnings & history ⸻ 3 Water Driver App (Mobile) Delivery-focused workflow. Includes: • Driver & vehicle verification • Delivery acceptance • Navigation • Delivery confirmation • Payment tracking ⸻ 4 Business Portal (Mobile/Web) For companies & institutions. Includes: • Company onboarding • Multi-location management • Team permissions • Bulk & recurring services • Billing & invoices • Analytics overview ⸻ 5 Admin Platform (Web — Mandatory) Servu operational control center. Includes: • User verification • Provider approvals • Disputes & overrides • Pricing configuration • Service area control • Monitoring & analytics • Support management Must be designed as Web Dashboard, not mobile. ⸻ Scope of Work Designer will deliver full UX/UI including: A. UX Translation Convert architecture into: • End-to-end journeys • Edge cases • Failure & recovery flows B. Complete UX Design All five portals (mobile + web). C. Edge Case Design (Critical) Design flows for: • No-show providers • Cancellations • Payment failure • Disputes • Delays & reassignment • Access issues • Partial completion D. Smart Assistant Experience UX must feel guided, intelligent, reassuring. E. Trust System Verification badges, guarantees, transparency, status clarity. F. Arabic UX (Saudi Context) Tone, reassurance language, culturally appropriate messaging. G. Scalability Future services must be added without redesign. H. Notifications Design Push / SMS / email logic, urgency levels, preference control. I. Performance-Aware UX Fast flows, minimal steps, outdoor usage readiness, low-network scenarios. J. Security UX Patterns Secure login, consent flows, payment trust indicators, privacy access points. ⸻ Testing & Validation Designer must conduct: • Lightweight user research • Usability testing • Accessibility considerations (WCAG-inspired) • 3 review cycles: 1. Wireframes 2. High fidelity 3. Final refinement ⸻ Deliverables • User flows (all portals) • Service journeys + edge cases • Wireframes & high-fidelity UI • Design system (components & tokens) • Admin dashboard UX • Developer-ready Figma handoff • Interaction & state documentation • 2 weeks post-delivery support ⸻ Constraints (Non-Negotiable) Designer must: - Follow existing architecture - Not redesign logic independently - Prioritize clarity over decoration - Reduce cognitive load - Design for operations efficiency - Respect Saudi UX context ⸻ Not This Role • Branding only • Concept art • Marketplace cloning • Visual-only design ⸻ Ideal Candidate • 3–5+ years product design • Experience with complex platforms • Dashboard & workflow design experience • Systems thinker • Strong developer handoff skills ⸻ Timeline 10 weeks total: • Weeks 1–4: flows & wireframes • Weeks 4–6: high-fidelity design • Weeks 6–8: design system • Weeks 8–10: documentation & handoff Weekly reviews required. ⸻ Application Requirements Include: 1. Portfolio (complex systems preferred) 2. Example full product journey 3. Short answer: how you design for decision simplicity 4. Confirmation you can design all five portals ⸻ Vision Servu aims to evolve into a Home Operating System managing services, maintenance, and home intelligence. We seek a designer interested in building a long-term product — not just screens. ( Please refer to the attached file for a clear explanation. )
Projektin tunnus (ID): 40256653
131 ehdotukset
Etäprojekti
Aktiivinen 10 päivää sitten
Aseta budjettisi ja aikataulu
Saa maksu työstäsi
Kuvaile ehdotustasi
Rekisteröinti ja töihin tarjoaminen on ilmaista
131 freelancerit tarjoavat keskimäärin $2 188 USD tätä projektia

I have over 10 years of experience in web and mobile development, specializing in UI/UX design for complex platforms like Servu. I understand the challenges you face in translating your defined system into a scalable and intuitive UX for your five distinct portals. In my previous projects, I have successfully delivered tailored solutions in the fintech, healthcare, and eCommerce domains, ensuring operational clarity and user-centric design. My experience in blockchain technology also aligns well with Servu's long-term scalability goals. I am dedicated to designing end-to-end journeys, edge cases, and smart assistant experiences that prioritize decision simplicity and operational efficiency. With my strong developer handoff skills and attention to detail, I can deliver a comprehensive UX/UI design that meets your requirements. I am excited about the opportunity to work on the Servu platform and contribute to its evolution into a Home Operating System. Please feel free to reach out to discuss how we can collaborate to bring your vision to life.
$2 400 USD 30 päivässä
6,6
6,6

As a seasoned designer, my team at ZAWN Tech specializes in transforming complex concepts into user-friendly, functional systems. With over a decade of experience and 200+ recommendations, we understand the practical implications of design choices on large-scale platforms like Servu. We follow existing architectural frameworks and excel at translating such models into optimized journeys, addressing edge-cases, and ensuring smooth failure recovery flows which are all essential in your project. Our extensive familiarity with Figma, UI/UX research, usability testing equips us to provide what you are looking for. Additionally, our core strengths extend to areas such as multi-lingual UX designs that can adhere to regional linguistic nuances and cultural sensitivities. This will be invaluable in providing your Saudi Arabian users with the most relevant, comfortable and accessible experiences across all five portals - be it the customer app or even the web-based admin platform. Finally, it is crucial to mention that our ability to integrate business needs with technology makes us not just designers but reliable partners across the entire project lifecycle.
$3 000 USD 30 päivässä
6,9
6,9

I HAVE DESIGNED COMPLEX, MULTI-PORTAL PLATFORMS SIMILAR TO SERVU WHERE OPERATIONS, TRUST, AND GUIDED DECISIONS DRIVE THE UX. I am a senior product designer with 10+ years of experience designing scalable, system-driven platforms across mobile and web. I clearly understand that Servu is not a marketplace but a managed service operating system, and my role will be to faithfully translate your existing architecture into a clean, intuitive, developer-ready UX without altering core logic. I will design all FIVE portals: Customer App, Technician App, Water Driver App, Business Portal, and the Admin Web Platform, covering end-to-end journeys, edge cases, failure/recovery flows, trust indicators, Arabic (Saudi) UX context, and performance-aware interactions. My focus is decision simplification, operational clarity, and long-term scalability. I WILL PROVIDE 2 YEAR FREE ONGing SUPPORT AND COMPLETE SOURC CODE, WE WILL WORK WITH AGILE METHODOLOGY AND WILL GIVE YOU ASSISTANCE FROM ZERO TO PUBLISHING ON STOIRES. Deliverables will include user flows, wireframes, high-fidelity UI, design system, admin dashboard UX, and developer-ready Figma handoff with documentation. I work with structured reviews and clear communication. I eagerly await your positive response. Thanks
$1 600 USD 7 päivässä
7,1
7,1

Hello, I’m a senior product designer with experience in complex systems and UX/UI design. I’ll design intuitive, scalable solutions for all five Servu portals, ensuring clarity, trust, and a seamless user experience. My process includes wireframes, high-fidelity UI, design systems, and detailed documentation. I’ll also prioritize performance, security, and cultural relevance for the Saudi market. Let’s discuss further!
$1 500 USD 7 päivässä
6,4
6,4

I understand the problem, first UX across all five portals where Servu explains actions during early adoption and gradually automates routine tasks. Edge cases, failure flows, and verification systems build trust. Arabic microcopy and scalable design ensure clarity, operational efficiency, and a seamless developer-ready handoff for future services. To ensure Servu’s progressive assistant behavior aligns with both Customer and Technician needs, which key trust and decision signals should the system prioritize for automatically transitioning from explained guidance to silent automation during early adoption versus mature usage?
$1 515,15 USD 7 päivässä
6,0
6,0

Hello, >>>> Multi languages (English and Arabic)Left-To-Right (LTR) and Right-To-Left (RTL) <<<< I have 10+ years of experience in product and UX design for complex multi-portal platforms, and I fully understand your requirement for Servu as a managed smart home services system. I specialize in translating system architectures into clear, scalable, and operationally efficient UX across mobile and web. I can deliver Customer, Provider, Water Driver, Business, and Admin portals with complete user flows, edge case handling, wireframes, high-fidelity UI, and a developer-ready design system in Figma, following Saudi UX standards including Arabic microcopy. I WILL PROVIDE 2 WEEKS POST-DELIVERY SUPPORT, COMPLETE DESIGN FILES, AND ASSISTANCE WITH DEVELOPER HANDOFF. My approach ensures decision simplification, trust-first interactions, and guided experiences, while accounting for operational edge cases like cancellations, no-shows, and escalations. All work will include structured review cycles, interaction documentation, and scalability for future phases (AI recommendations, loyalty, subscriptions, home automation). I am confident in delivering the full Servu design system on time, ready for smooth engineering implementation. I eagerly await your positive response. Thanks Julian
$1 500 USD 7 päivässä
6,0
6,0

Utilizing my 6+ years of experience in visual design, I have honed my skills towards solving complex problems through design while staying committed to creativity. Your Servu project involves designing five different portals with distinct verification, workflows, and user experience logic. This is an area where I have thrived throughout my career, being able to meet the unique requirements of each platform. Additionally, my experience working on branding projects will prove valuable in maintaining a consistent design language throughout all aspects of Servu. As you've emphasized the need for clarity over decoration and operational intelligence, these are principles that I abide by. I invite you to review my portfolio here: https://www.freelancer.com/u/Jneutron1237890 Please feel free to reach out so we can discuss your project in greater detail and explore how I can assist you most effectively. Best Regards, Jimmy G.
$1 500 USD 1 päivässä
5,0
5,0

As a highly experienced Senior Product Designer with a strong focus on UI/UX, I understand the importance of translating complex systems into scalable and intuitive experiences. I've been designing for over a decade, crafting work that not only looks appealing, but also solves real-world problems effectively. My repertoire extends beyond beautiful design; it includes deep user research, usability testing, and performance-driven UX that aligns perfectly with Servu's principles. I take pride in my ability to make even the most intricate technicalities simple to navigate and understand. Servu's smart home service platform is an exciting new venture, and I am thrilled about the opportunity to help design all five portals required for its smooth operation. From ensuring an intelligent and trust-driven service experience for customers, verifying licenses for technicians, managing bulk services on the business side, right down to monitoring functionality in the admin platform — I will rise to these challenges with my proficiency in Figma, UI and web design. Let's hop on a chat to discuss project deadline, budget and further details. Kindly check my portfolio at https://www.freelancer.com/u/sadian4 Thanks and Regards, Sadia A.
$1 500 USD 1 päivässä
5,3
5,3

When it comes to UI/UX design for a complex platform like Servu, my extensive experience and technical skills make me the ideal candidate. I have a solid understanding of visual design and web design principles, which will prove invaluable in translating your existing system into an intuitive, scalable, and developer-friendly UX. Moreover, my proficiency in tools like Figma ensures seamless communication and smooth handoff with the development team. What really sets me apart is my sensitivity towards the cultural context in Saudi Arabia. As a graphic design artist, I deeply understand the importance of tailoring designs to resonate with target audiences. With Servu's focus on the Saudi market, I will ensure that the Arabic UX feels native, using appropriate tone and culturally relevant messaging that fosters user trust and engagement in the servuces you provide. Finally, I offer you more than just the execution of your project; I bring post-delivery support, ensuring your experience with Servu is smooth-sailing even after our engagement ends. My consultation fee is on me - let's hop on a chat or call where I'm happy to discuss any ideas or questions you may have. Let's create something exceptional together! For further discussion let's begin the chat. Kindly check my portfolio at https://www.freelancer.com/u/ehsankz Regards, Ehsankz A.
$1 500 USD 3 päivässä
5,3
5,3

Hi there, I will design all five Servu portals, Customer, Technician, Water Driver, Business, and Admin, with complete user flows, wireframes, high-fidelity UI, edge case handling, and a developer-ready design system in Figma. I will build every component RTL-first using Figma auto-layout instead of designing in English and mirroring later. Arabic layouts break when mirrored, icon placement, reading direction for progress steps, and navigation patterns all need to be native RTL from the start to avoid rework during the high-fidelity phase. Questions: 1) Is the architecture documentation available as a structured file, or will it be shared through walkthroughs? 2) Should the design system support both Arabic and English, or is Arabic the only language at launch? 3) Are there existing brand guidelines (colors, typography, logo), or is visual identity part of this scope? Looking forward to your response. Best regards, Kamran
$1 500 USD 13 päivässä
6,0
6,0

Hello, I understand Servu is a managed smart home services operating system for Saudi Arabia — not a marketplace — and you need a senior product designer to translate an already-defined architecture into a scalable, guided, trust-first UX across all five portals (Customer, Technician, Water Driver, Business, and Web Admin Dashboard) while handling edge cases, operational clarity, Arabic UX context, and developer-ready delivery. I will follow your existing product logic strictly, map complete end-to-end journeys (including failure/recovery states), design a scalable component-based system in Figma, validate through usability testing cycles, and deliver a performance-aware, operations-efficient experience with full documentation and handoff. With 10+ years of experience designing complex multi-portal platforms, dashboards, and workflow-heavy systems, I specialize in decision simplification, low cognitive load UX, and scalable design systems built for long-term product evolution. Let’s connect on chat so I can review the attached architecture file, share relevant complex-system case studies, and confirm the phased 10-week execution plan. thank you Regards Gaurav Garg
$2 250 USD 60 päivässä
5,1
5,1

Hello! As Zenre Designs, we bring to you an unparalleled combination of innovation, strategy, and commitment. Our experience in User Interface design and Web Application development make us the perfect fit for your Servu platform project. We wholeheartedly agree with your core philosophy that operational clarity triumphs visual complexity, a philosophy we adhere to in all our designs. Your non-negotiable constraints align beautifully with our commitment to enhance existing architecture while delivering intuitive, scalable products. Designing all five platforms – Customer and Technician Apps on Mobile; Water Driver App, Business Portal, and Admin Platform on Mobile/Web – would be an exciting challenge that our team is proficiently prepared for. Our deep understanding of Figma will ensure swift translations of Servu's established architecture into detailed UX journeys, accounting for every possible scenario and edge case— including No-show providers, cancellations, payment failures, disputes et al. We also place strong emphasis on performance-aware designs—a perfect proposition for a smart home service-oriented project as yours. You can review some of my recent work here: Portfolio: https://www.freelancer.com/u/abduldesigner322 I would love to connect and discuss the project timeline and budget in more detail. I’m ready to get started immediately. Looking forward to your message! Best regards, Zenre Designs G
$1 500 USD 6 päivässä
4,9
4,9

With over 8 years in graphics design, I feel I am well-suited to help with your Servu platform. A core skill of mine is the ability to communicate ideas clearly through visuals, and this aligns well with the task at hand—translating a defined system into a scalable, intuitive, developer-ready UX for all five of Servu's portals. My holistic approach means that I am not only familiar with designing attractive User Interfaces but also experienced with User Experience design. This includes testing and validating designs to ensure functionality, usability, and accessibility. In addition to these skills, my experience as a pet owner has instilled in me the ability to stay calm under pressure and handle chaos smoothly—a vital skill for working on complex projects like Servu platform. I believe that my passion for turning ideas into visually compelling stories can elevate Servu's brand identity while still prioritizing clarity and simplicity. Furthermore, my experience as a web designer means that I will be able to deliver a Web Dashboard for the Admin Platform that meets your requirements completely. Please feel free to reach out so we can connect and explore how I can contribute to your project’s success. My Portfolio: https://www.freelancer.com/u/rinuart28 Looking forward to your response. Best regards, Pink Pony S.
$1 700 USD 3 päivässä
4,8
4,8

Hello there, We can professionally translate Servu’s existing smart home services architecture into a full-scale, developer-ready UX/UI across all five portals — Customer, Technician, Water Driver, Business, and Admin. Our focus will be on guided decision-making, trust-building flows, edge cases, and Arabic UX for the Saudi context, delivering complete user journeys, wireframes, high-fidelity screens, and a scalable design system with developer handoff. We have over 5 years of professional experience building and customizing websites using WordPress and Shopify. we create clean, responsive, and user-friendly websites that are easy to manage and optimized for performance. We work closely with clients, offer unlimited revisions, and ensure the final website matches your goals and business needs. Best regards, Internative Labs.
$1 500 USD 3 päivässä
4,8
4,8

Dear Servu Team, I’m excited to apply for the Senior Product Designer role. I understand Servu is not a marketplace, but a managed service operating system focused on decision simplification, guided flows, and trust-first execution for the Saudi market. With 3+ years designing complex, multi-portal systems (mobile + dashboards), I specialize in translating defined architectures into intuitive, scalable, developer-ready UX. I design for clarity over decoration, reduce cognitive load, and fully map edge cases, recovery flows, and operational states. Decision simplicity, in my approach, comes from problem-first journeys, progressive disclosure, structured defaults, and clear system feedback at every step. I confirm I can design all five portals: • Customer App • Technician App • Water Driver App • Business Portal (Mobile/Web) • Admin Web Dashboard I’m comfortable with Arabic UX context, performance-aware flows, trust systems, and detailed Figma handoff with interaction documentation. Portfolio and full journey example attached. I’m committed to the 10-week timeline and weekly reviews. Best regards, Adriana A.
$2 250 USD 7 päivässä
4,8
4,8

Dear Client, I understand how vital it is to align with your vision for Servu - a smart home services platform redefining Saudi Arabia's market. At Wellspring Infotech, we've been delivering B2B and B2C solutions for over a decade, with a significant focus on custom web and mobile application development - which aligns perfectly to your project scope. Not only are we experienced in product design, but our proficiencies in React, Node.js Vue.js, Python, PHP, and more enable us to deliver seamless user experiences across multiple platforms. We know Servu is not an ordinary marketplace clone but a managed service operating system that's highly purposeful and guided by decisions. Our proven ability to transform complex business logic into intuitive interfaces under strict architectural constraints will be utilized to full advantage here. It's worth noting that our commitment doesn't end at delivery; we continuously strive to ensure your satisfaction with post-project support. Choosing us as your UI/UX product designer would grant you access to tested expertise, rigorous quality assurance, comprehensive project management skills, and most importantly the dedication to nurture long-term partnerships. Embrace the opportunity: let's elevate Servu together!!! Thank you!!!
$2 500 USD 7 päivässä
4,0
4,0

As true enthusiasts of design, my partner and I believe that our 8 years of graphic design and branding, combined with my specialized expertise in UI/UX and Web Design, position us as the perfect candidates for your senior product designer role for Servu. We are no strangers to working on complex platforms such as yours, having helped numerous businesses craft intuitive user experiences that balance operational logic with exceptional design. Most importantly, we deeply understand your core philosophy and the criticality of designing all five portals - an absolute NON-negotiable for us. Moreover, we're skilled at transitioning existing architectural systems into enhanced yet scalable products that always prioritize clarity over unnecessary visual complexity. And let's not forget the challenge of Arabic UX: contextually relevant languages and culturally sensitive messaging are our forté. Here is the link ofmy profile you can check relevant portfolio and if there is any question and concerns you can reach out to me. https://www.freelancer.com/u/javeda5 Shoot me a message so we can discuss the project scope, deadline and budget will be discussed over chat Thanks and Regards, Creative Beavers G.
$1 500 USD 1 päivässä
4,6
4,6

Hi, I’d love to help bring Servu to life. I have 8+ years designing complex platforms with dashboards and mobile apps, turning architecture into clear, scalable, user-friendly UX. I can design all five portals—Customer, Technician, Water Driver, Business, and Admin—covering full user flows, edge cases (cancellations, no-shows, disputes), and a guided, trustworthy experience. I’ll create a design system, Figma handoff, and documentation so developers can implement smoothly. ✔I’d like to clarify a few things - Are notifications (push/SMS/email) centralized or separate per portal? - Should Arabic UX tone be formal or friendly/reassuring? - Any offline or low-network constraints for drivers/technicians? I can follow your 10-week plan with weekly reviews, deliver intuitive, operations-focused UX, and support post-delivery for smooth launch. Portfolio of complex workflows is ready to share in private chat. Happy to discuss and suggest the best solution. I deliver quality work and am available for a quick call to clarify everything. Thanks Sagar
$1 500 USD 7 päivässä
4,2
4,2

Hi, i have reviewed the details of your servu smart home services platform project. my name is mughiraa. we have solid experience designing complex multi-portal platforms like servu. we understand this is a managed service operating system, not a marketplace, and we will follow your defined architecture precisely. we will translate your system into a scalable, intuitive ux. our execution will focus on decision simplification and guided experiences across all five portals. we will design the customer app, technician app, water driver app, business portal, and the mandatory web admin dashboard. a key part of our work will be designing all the critical edge case flows you mentioned, like no-shows and payment failures. we will ensure the ux feels like a smart assistant, builds trust, and is ready for the saudi context. we will create a full design system for easy future scalability. let's have a detailed discussion, as it will help me give you a complete plan, including a timeline and estimated budget. i will share my portfolio in the chat. mughiraa
$2 250 USD 7 päivässä
3,9
3,9

Hello There!!! ★★★★ ( Servu Smart Home Services Platform ) ★★★★ I have carefully reviewed Servu’s vision and fully understand this is a guided smart home operating system, not a marketplace. You already have the architecture ready and need a scalable, developer-ready UX across all five portals with strong trust and decision-simplification focus. ⚜ End-to-end user journeys for all five portals ⚜ Edge cases, failure & recovery flow design ⚜ Smart assistant, guided UX experience ⚜ Trust badges, status clarity & transparency ⚜ Arabic-ready UX patterns for Saudi users ⚜ Scalable design system in Figma ⚜ Admin dashboard with operational clarity I bring 9+ years experience designing complex platforms and dashboards. I have worked on service apps and know how to reduce cognitive load while keeping flows fast and clean. My approach is to first map journeys → validate wireframes → then build a robust Figma design system ready for developers. I would love to discuss and start with NDA anytime. Warm Regards, Farhin B.
$1 515 USD 15 päivässä
3,9
3,9

Riyadh, Saudi Arabia
Maksutapa vahvistettu
Liittynyt tammik. 23, 2026
$1500-2500 USD
₹600-1500 INR
₹1500-12500 INR
$250-750 USD
$30-250 USD
$25-50 USD/ tunnissa
₹1500-12500 INR
₹1500-12500 INR
₹12500-37500 INR
$750-1500 USD
$10 USD
$2-8 CAD/ tunnissa
₹12500-37500 INR
₹12500-37500 INR
₹600-1200 INR
$15-25 USD/ tunnissa
₹600-1500 INR
$20 USD
$35-40 NZD
$10-30 USD
₹1500-12500 INR