Cold Calling / Telemarketing / Appointment setting
B2B only – NO B2C calling
WHO WE ARE:
We are a small but well established software developer, and we need enthusiastic people to set appointments for our sales execs! Our software product is a DOCUMENT MANAGEMENT solution, and our target market is K-12 SCHOOLS (Public, private, charter, and/or parochial)
WHO YOU ARE / QUALITIES YOU POSSESS:
>> Excellent (English) reading, writing, and speaking skills. U.S. BASED
>> Ability to speak intelligently about technology in general, AND SPECIFICALLY ABOUT DOCUMENT MANAGEMENT
>> Excellent organizational skills, professionalism, and courtesy: Every call you make is also a reflection on us
>> Honesty and integrity: We must be able to trust that you have indeed made the calls that you say you have made
>> Excellent listening skills, and the ability to respond to questions with relevant, accurate answers
>> Positive attitude and the resiliency to professionally handle negative responses, then get back up and make the next call
>> The ability to ask for, and GET THE APPOINTMENT
>> Good Internet connection and phone service
>>You will be introducing schools to our DOCUMENT MANAGEMENT solution.
>>Your method of contact will be by telephone.
>>The goal is to set HIGH QUALITY 15-minute telephone appointments for our sales execs to discuss how document management could help their district deal with document-related challenges.
>>The prospect making the appointment must be genuinely interested in having a conversation with our sales execs. If, during the appointment call, we hear responses like: they agreed to an appointment only to get the telemarketer off the phone; or that they really did not understand what the solution was all about because the telemarketer could not explain the concept well enough, etc. - the performance commission will not be paid.
>>A script with talking points will be provided for to you to use as a guide – but YOU MUST BECOME FAMILIAR WITH BOTH THE SCRIPT AND THE CONCEPT OF DOCUMENT MANAGEMENT – so you can speak naturally (as if you were NOT reading from a script) and be able to answer a prospect’s basic questions. You must be able to naturally and accurately convey the benefits of a document management system (i.e., what document management will do for the school). If you Google "document management", you will find thousands of resources that provide an excellent base understanding.
>>You do NOT have to become a document management expert, and it is OK to follow up with the prospect later, once you get the answer on more advanced questions.
>>We will provide you with some lists of potential prospects, but you are free to gather leads by any LEGITIMATE, PROFESSIONAL means: NO mass emails, spamming, auto-dialers, robo-calls, etc. If you have other ideas for contacting prospects and setting appointments, feel free to elaborate when placing your bid. ANY unprofessional conduct will result in immediate termination and negative feedback.
>>Every Friday, you will provide a weekly Excel report of calls made that week (Mon-Fri), and the results achieved.
PAYMENT – 2 Milestones:
Base pay: $2 to $5 per hour (depending upon experience) – paid the Wednesday after receipt of your weekly report
Commission: $20 per qualified appointment set – paid after the appointment is held
When submitting your bid, you MUST tell me the product you will be promoting, and to what target market – so I know that you actually read the requirements. Also, your bid amount should be the hourly rate you feel your experience dictates – within the range outlined above. I will then select multiple finalists, with whom I will schedule a phone conversation to assess your telephone skills.
Any bids that are submitted in a manner that is not in conformity with the above will be immediately rejected. MAKE SURE YOU READ AND UNDERSTAND THE ENTIRE POSTING! PM me with questions.