1 Month Onsite English Voice and Accent Trainer

To Train a team of 20 Tech Support Engineers in English Voice and Accent to handle and communicate technical support calls from Internal Customers in a professional and effective manner.

Prerequisites :

1) To provide a Voice and Accent Trainer onsite at Noida Office for approx.1 month.

2) The Trainer to spend 8 Hours onsite for approx. 1 month (5 Days a week) – Timing to be decided

Scope of Work :

1) The Trainer undertakes the following tasks –

a) Need assessment for the Training

b) Train the trainees on Voice & Accent, Customer Orientation and Cultural Sensitivity

c) On Floor Assessment/Live Feedback on the progress made for the training

d) Identify 2-3 Trainees within the group and mould them to become leaders/future trainers

e) Derive and structure an effective training model for future use

Taidot: englanti (Iso-Britannia), Koulutus

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Tietoa työnantajasta:
( 0 arvostelua ) India

Projektin tunnus: #13087121