Our android app is visited by more than 100,000 users daily. The app has a dedicated built-in helpline which allows our growing user base to interact with us. We receive few queries, feedback, suggestions from our growing user base and need someone to track and respond to these. This helps us maintain customer engagement, and increase the lifetime value of each customer.
Skills - Strong communication skills, and strong grasp on Malayalam language and English grammar is a must. Past Experience - Past experience with customer support and engagement is a plus.
Remuneration - INR 12,000 - INR 15,000 / month
9 freelanceria on tarjonnut keskimäärin 13778 ₹ tähän työhön
I am native Malayalam sspeaking person, fluent in English witha working knowledge of Hindi. I have published many articles mainly in Malayalam. I have vast experience and technical background
I previously work for microsoft as an online chat support and technician, configuring issues/errors with windows operating system, microsoft office and any other third party application.
i have 1.4 years experience in technical support and customer support and 1 year experience in android development. I have strong communication skill in both malayalam and hindi..