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My Outlook mailboxes and our SendGrid account should be working together smoothly, yet right now leads often tell us they never see our messages, open rates are tanking, and too many emails end up in the junk folder. I suspect the root cause sits in the DNS layer—SPF, DKIM, DMARC, maybe even an overlooked MX or CNAME—but I need an expert eye to confirm and correct everything. Here’s what I need from you: • Audit every DNS record tied to our sending domains • Align SPF, DKIM, and DMARC for both Outlook and SendGrid so they pass with a clean “green” on common testing tools (e.g., MXToolbox, Google Postmaster) • Remove or consolidate duplicate or conflicting records • Provide a concise report showing the before-and-after state, test results, and any ongoing maintenance advice Acceptance criteria: 1. Test emails from Outlook and SendGrid show 10/10 on Mail-Tester and land in Gmail and Outlook inboxes—not spam. 2. SPF, DKIM, and DMARC all pass with no soft-fail or neutral status. 3. Clear documentation of the final DNS settings is delivered. If you’ve solved similar deliverability headaches before, I’m ready to give you immediate access to our DNS manager and SendGrid dashboard so we can get this fixed quickly.
Project ID: 40312087
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Active 30 days ago
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43 freelancers are bidding on average $163 USD for this job

Hi there, I will diagnose and fix the DNS layer causing Outlook + SendGrid deliverability failures , I’ve resolved SPF/DKIM/DMARC conflicts for combined Exchange/SendGrid flows and will get your messages out of spam and into inboxes. - Full DNS audit of all sending domains (MX, A, CNAME, TXT) and SendGrid settings; gather current MXToolbox/Google Postmaster outputs. - Align and apply SPF, generate/verify SendGrid DKIM, and implement strict DMARC with proper rua/ruf; validate Mail-Tester and deliverability checks. - Remove/consolidate duplicate/conflicting records and test staged changes with rollback plan to avoid downtime. - Deliver concise before/after report, test results (Mail-Tester, MXToolbox, Gmail/Outlook inbox tests) and maintenance checklist. Skills: ✅ SendGrid ✅ Email deliverability (SPF, DKIM, DMARC) ✅ DNS administration (MX, CNAME, TXT) ✅ Outlook/Exchange / SMTP routing & hosting ✅ Testing, validation, staged deploy, rollback Certificates: ✅ Microsoft® Certified: MCSA | MCSE | MCT ✅ cPanel® & WHM Certified CWSA-2 I’m available to start immediately and will work via secure access. Which DNS provider(s) host your sending domains and can you grant temporary DNS edit access (or will you make changes yourselves)? Also: how many distinct sending domains/subdomains and is SendGrid using custom DKIM or the default? Best regards,
$130 USD in 1 day
7.0
7.0

Drawing on my extensive experience in managing cloud computing platforms, operating systems, web servers and more - I can provide an expert analysis of your DNS situation. I've handled DNS for a variety of high-level email systems, ensuring optimal operational efficiency across multiple platforms. My knowledge extends from Windows Server, Amazon Linux and beyond - and is not restricted to just server management; but also includes security measures with firewalls like Windows and MikroTik and data storage systems like Netapp.
$200 USD in 1 day
7.1
7.1

Hi, I can audit and fix your email deliverability issues by aligning SPF, DKIM, and DMARC across both Outlook and SendGrid. I’ll review all DNS records, identify conflicts or misconfigurations, and cleanly consolidate them so authentication passes consistently across major providers like Gmail and Outlook. Once corrected, I’ll validate everything using tools like Mail-Tester and MXToolbox to ensure a full pass (no soft-fails or neutral results) and confirm that emails land in inboxes, not spam. I’ll also fine-tune DKIM signing and DMARC policy to improve sender reputation and long-term deliverability. You’ll receive a concise before-and-after report, final DNS configuration, test results, and practical maintenance tips to keep performance stable. I’m ready to start immediately with access to your DNS and SendGrid setup. Best regards,
$190 USD in 1 day
6.7
6.7

With 8 years of experience in DNS management, Linux system administration, and SendGrid, I am more than ready to take on this project and efficiently fix the email deliverability issue you've been facing. I've had my fair share of troubleshooting and resolving similar problems in the past, and my proficiency in managing DNS records and SPF, DKIM, DMARC alignment is top-notch. I assure you, after a careful analysis of your present DNS configuration for Outlook and SendGrid, I will provide a clear report that shows the before-and-after state along with test results and any ongoing maintenance advice needed.
$140 USD in 1 day
6.6
6.6

Hello - I understand you need Outlook and SendGrid working together so leads actually see your messages, with healthy open rates and fewer into junk. This maps directly to my experience in DNS deliverability and email authentication. I'm Iosif Peterfi, 15+ years helping teams fix deliverability and DNS setup for reliable inbox placement. I will audit every DNS record tied to your sending domains, align SPF, DKIM, and DMARC for both platforms, and remove duplicates or conflicts. I'll deliver a concise before-and-after report, testing results from MXToolbox, Google Postmaster, and Mail-Tester, plus ongoing maintenance guidance. The goal is to reduce risk, speed remediation, and deliver measurable business value: higher inbox delivery, fewer lost leads, and smoother campaigns. Last month I helped a mid-sized ecommerce retailer fix DNS/auth. Inbox delivery rose from 70% to 95% within two weeks, and spam complaints dropped by 40%. Portfolio: https://www.freelancer.com/u/iosifpeterfi Let's chat - I can walk you through my approach in 15 minutes.
$1,200 USD in 5 days
6.7
6.7

Hi. Yes, as an email marketing expert I have solved this. My clients have faced similar issues. Kindly share your domain, I will test it mxtool first, then do some test emails and fix the DNS. Waiting... Kind regards. Junaid
$150 USD in 1 day
6.3
6.3

Hi, With 8+years of experience in server configuration and email marketing, I will set up a complete bulk email setup, including domain and DNS configuration and email authentications (SPF, DKIM, DMARC, RDNS) for reliable email delivery. I work with tools such as MailWizz, Mailchimp, Mautic, Interspire, PowerMTA, AWS SES, SendGrid, and Mailgun across VPS, shared Linux, cloud, and dedicated servers, including server security, management, monitoring, backups, SSL certificate installation and troubleshooting email-related issues such as delivery failures, spam placement, blacklisting, and SMTP configuration problems. I will also share warm-up guidance to maintain inbox placement. I am confident in meeting your requirements within the budget. Let’s discuss your requirements. Thank you
$180 USD in 1 day
6.3
6.3

Worked with all kind of servers and all panels since 2007 And currently working as linux system administrator If you need to start as soon as possible contact me And tell me more details about what you want to Tell the time and cost accurately, please contact me now, looking forward to work with you Best regards
$50 USD in 1 day
5.6
5.6

Hi, I specialize in DNS audits and email deliverability fixes. I can assess your DNS records, align SPF, DKIM, and DMARC for both Outlook and SendGrid, and ensure they comply with best practices. After conducting tests to ensure that everything passes with flying colors on tools like MXToolbox, I’ll provide you with a detailed report of the changes made, as well as ongoing maintenance advice. My extensive background with email systems means I can help you achieve 10/10 scores on Mail-Tester quickly. Let’s get your emails landing in inboxes, not spam folders! Best Regards, Priyanka
$140 USD in 2 days
5.4
5.4

Hi, I specialize in fixing email deliverability issues by properly configuring SPF, DKIM, and DMARC across platforms like Outlook and SendGrid. I’ll audit your DNS, eliminate conflicts, and ensure all records align for maximum inbox placement. You’ll get verified test results and clear documentation to maintain a clean, reliable email setup. Let's discuss in chat as I have some queries to ask regarding the project to proceed further.
$140 USD in 7 days
5.7
5.7

Hi there, I have managed to solve complex email deliverbility issues and would like to assist you. Please let me know a good time to discuss. Thanks! Here is one of the recent project I worked upon and fixed similar issue. https://www.freelancer.com/projects/email-marketing/Fix-Gmail-Spam-Deliverability-40002757?sb=t
$100 USD in 1 day
5.6
5.6

Hello, I understand you're facing email deliverability issues with Outlook and SendGrid. I can help audit your DNS records (SPF, DKIM, DMARC), resolve conflicts, and ensure your emails land in inboxes. I'll provide a detailed report with test results and setup. I have done similar tasks before. Regards, Parvesh M.
$75 USD in 3 days
5.7
5.7

** HUMAN PROPOSAL - NO BOT TEXT ** Hey, I can immediately resolve the deliverability issues affecting your open rates. When combining Outlook for direct communication and SendGrid for automated routing on the same domain, the most common failure point is a fractured SPF record or overlapping CNAMEs that cause receivers to silently drop your messages into the junk folder. I will log into your DNS manager and conduct a complete audit of your zone file. I will consolidate your SPF directives into a single, clean string that authorizes both Microsoft and SendGrid simultaneously, preventing the lookup limit errors that cause soft fails. I will then rotate and verify your DKIM keys within the SendGrid dashboard and establish a strict DMARC policy that ensures your emails are cryptographically signed and fully trusted by strict filters like Google Postmaster. I guarantee I will support you until your domain consistently hits a perfect ten out of ten on Mail-Tester and your leads receive every message directly in their primary inbox. Best, Ahmad
$150 USD in 1 day
5.2
5.2

As a seasoned WordPress technical specialist with extensive experience in fixing not just website problems but DNS networks too, I believe I can be the solution you need for your DNS & Email Deliverability fix. My expertise cuts across crucial areas such as DNS, Network Administration, and System Admin, which are core to getting your Outlook mailboxes and SendGrid account to work hand-in-glove for seamless communication. In my career spanning over six years in the industry, I have successfully detected and resolved diverse email deliverability issues, including those that involve SPF, DKIM, and DMARC like you suspect in your case. Drawing from this experience and my ability to conduct comprehensive audits of DNS records and troubleshoot any issue therein, aligning your systems to pass all relevant tests will be a walk in the park for me. I am aware of the level of frustration that comes with poor email deliverability and how it affects businesses; hence, my commitment to providing immediate access to your DNS manager and SendGrid dashboard upon selection. By doing so, we can quickly identify the root issues together and devise strategies for lasting solutions. With my candor in communication, quick delivery without compromising quality, transparent workflow with before-and-after reports on each task completed, you can trust me to bring about the changes you need. Let’s get started!
$50 USD in 1 day
4.4
4.4

Hi, I can help fix your email deliverability issues by auditing and correcting your DNS records (SPF, DKIM, DMARC) for both Outlook and SendGrid. I have experience resolving similar problems and ensuring emails land in the inbox, not spam. Note: If the issue is related to DNS records, I will fix it completely. However, if emails are going to the spam folder due to other reasons (such as domain reputation or SendGrid IP reputation), then you will need to contact support for that. Kindly chat once. Thank you
$90 USD in 1 day
4.2
4.2

i can help you. A critical hidden problem when combining Outlook and SendGrid is the SPF 10-lookup limit. Simply merging both include: statements often triggers a DNS PermError, instantly routing your emails to spam regardless of how strictly DMARC is configured. I will audit and optimize your SPF record to ensure it stays well under this limit. Another frequent oversight is DMARC SPF alignment for SendGrid. Even if your base SPF passes, SendGrid requires a custom return-path (via CNAME) so the 'envelope-sender' precisely matches your 'header-from' domain. Without this setup, DMARC fails alignment in strict environments like Gmail and Outlook. Additionally, I will address SendGrid link branding. Default click-tracking links often look highly suspicious to spam filters; I will set up authenticated custom tracking domains to bypass this. I will strip out conflicting TXT/MX records, align SPF, DKIM, and DMARC for both platforms, and map out the exact DNS state required to consistently hit a 10/10 deliverability score.
$40 USD in 7 days
4.2
4.2

Warm greetings! I specialize in email deliverability and DNS configuration with over 9 years of experience ensuring corporate email systems reliably reach the inbox. Here's how I can help: * Audit all DNS records for your sending domains, including SPF, DKIM, DMARC, MX, and relevant CNAMEs * Align and configure SPF, DKIM, and DMARC for both Outlook and SendGrid to achieve maximum inbox placement * Remove duplicates or conflicting entries and consolidate where necessary * Provide before-and-after documentation with test results (Mail-Tester, MXToolbox, Gmail/Outlook inbox checks) and clear ongoing maintenance recommendations Could you confirm how many sending domains we need to audit so I can estimate the time required for a full review and fix?
$200 USD in 7 days
3.8
3.8

Hi there, I will audit your DNS records across all sending domains, fix the SPF, DKIM, and DMARC alignment for both Outlook and SendGrid, and get your test emails scoring 10/10 on Mail-Tester with inbox placement in Gmail and Outlook. One thing I will check early is whether your SPF record has multiple `include` statements that push you past the 10-lookup limit - this is one of the most common silent killers for deliverability and often gets missed. A flattened SPF record or restructured includes will solve that immediately if it is the case. I will deliver a before-and-after report with screenshots from MXToolbox and Mail-Tester, along with a short maintenance guide so your records stay healthy as you scale. Questions: 1) How many sending domains are involved, and do you manage DNS through a single provider or multiple? 2) Has your SendGrid account or any of the domains landed on a blocklist recently, or is this purely a DNS/authentication issue as far as you know? Ready to start whenever you are. Kamran
$120 USD in 5 days
4.0
4.0

I have spent years resolving complex mail flow issues where legitimate business communications are flagged as spam due to misconfigured DNS records or misaligned headers. Recently, I stabilized a similar SendGrid-Outlook integration for a high-volume client by strictly aligning their sending identities, which instantly moved their primary communications from the "Junk" folder back to the "Inbox." I understand the frustration of having your infrastructure theoretically in place yet failing at the final hurdle of authentication; I will ensure your domain reputation is fully protected while sealing the leaks in your current deliverability pipeline today. To resolve this, I will first perform a comprehensive audit of your SPF, DKIM, and DMARC records to identify any syntax errors, "too many DNS lookups" warnings, or record conflicts between Microsoft 365 and SendGrid’s IP ranges. Next, I’ll implement SendGrid’s automated security via Domain Authentication (CNAME records) to ensure that the Return-Path aligns perfectly with your "From" address, preventing SPF "SoftFail" or "HardFail" statuses. Finally, I will review your DMARC policy to ensure it is set to at least 'p=none' or 'p=quarantine' for monitoring, while verifying that your Outlook mailboxes aren't being throttled by incorrect connector settings or legacy MX configurations that might be interfering with SendGrid’s relay. Are you currently receiving specific "550" bounce-back error codes, or are messages simply vanishing into recipient spam folders without a trace? I’d also like to confirm if you are using a dedicated or shared IP on SendGrid, as this dictates how we should best configure your DMARC reporting and sub-domain strategy. I am available to jump on a quick chat to align on these technical details and can start troubleshooting your DNS records immediately to restore your email reliability and sender score.
$189 USD in 21 days
3.7
3.7

My Outlook mailboxes and our SendGrid account should be working together smoothly, yet right now leads often tell us they never see our messages, open rates are tanking, and too many emails end up in the junk folder. I suspect the root cause sits in the DNS layer—SPF, DKIM, DMARC, maybe even an overlooked MX or CNAME—but I need an expert eye to confirm and correct everything. Here’s what I need from you: • Audit every DNS record tied to our sending domains • Align SPF, DKIM, and DMARC for both Outlook and SendGrid so they pass with a clean “green” on common testing tools (e.g., MXToolbox, Google Postmaster) • Remove or consolidate duplicate or conflicting records • Provide a concise report showing the before-and-after state, test results, and any ongoing maintenance advice Acceptance criteria: 1. Test emails from Outlook and SendGrid show 10/10 on Mail-Tester and land in Gmail and Outlook inboxes—not spam. 2. SPF, DKIM, and DMARC all pass with no soft-fail or neutral status. 3. Clear documentation of the final DNS settings is delivered. If you’ve solved similar deliverability headaches before, I’m ready to give you immediate access to our DNS manager and SendGrid dashboard so we can get this fixed quickly.
$140 USD in 2 days
0.0
0.0

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