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Saya membutuhkan bantuan rutin untuk menangani balasan email. Setiap hari akan ada sekitar 1–10 email masuk yang perlu dijawab tepat waktu dan dengan nada profesional. Ruang lingkup tugas: • Membaca dan memahami isi email berbahasa Indonesia (sesekali bahasa Inggris) • Menyusun balasan yang jelas, sopan, dan sesuai konteks • Mengirimkan balasan dalam batas waktu yang kami sepakati—idealnya kurang dari 24 jam setelah email diterima • Merangkum korespondensi penting dalam file pelacakan sederhana (Google Sheets atau Excel) agar saya mudah memonitor perkembangan percakapan Harapan saya: – Gaya bahasa rapi, bebas typo, dan tetap hangat – Teliti dalam menyesuaikan detail (nama penerima, nomor invoice, jadwal, dsb.) – Menjaga kerahasiaan seluruh informasi yang Anda akses Saya akan menyediakan akses akun email serta panduan singkat tentang nada dan prioritas jawaban. Jika Anda terbiasa menggunakan Gmail, Outlook, atau layanan help-desk seperti Zendesk, itu nilai tambah. Silakan jelaskan pengalaman serupa yang pernah Anda tangani dan perkiraan ketersediaan harian. Saya menantikan kolaborasi yang lancar dan respons cepat!
Project ID: 40296706
2 proposals
Remote project
Active 3 days ago
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2 freelancers are bidding on average $15 USD/hour for this job

I have extensive experience managing high-stakes professional correspondence where maintaining a specific brand voice and rapid response time is critical. My background includes acting as a primary point of contact for boutique agency owners, ensuring that their daily communication flows seamlessly without them ever needing to open their inbox for routine inquiries. I understand that managing 1–10 emails a day requires a dedicated focus on detail and consistency, as these often represent high-value leads or sensitive operational tasks that cannot afford to be overlooked or handled with generic, robotic replies. My goal is to protect your time while ensuring every sender feels valued and heard. To manage your daily emails effectively, I will implement a systematic 'Inbox Zero' framework, using custom labels and priority filters to categorize incoming mail by urgency and subject matter. I will develop a comprehensive 'Response Library' of tailored templates for recurring inquiries, which allows for rapid drafting while maintaining a high level of personalization for each recipient. My technical workflow includes using secure access protocols for your accounts and, if needed, setting up automated tracking within a spreadsheet or CRM to monitor response times and follow-up statuses. I will establish specific 'Response Windows' twice daily to ensure consistent service levels, providing you with a brief end-of-day summary of any items that require your direct input. Are these emails primarily focused on customer support, sales inquiries, or administrative coordination? I would also like to know if you currently use a specific platform like G-Suite or Outlook so I can align my workflow with your existing tools. Let’s connect for a brief chat to discuss your preferred communication style and how I can best take this task off your plate starting today. I am ready to start immediately and can adjust my schedule to match your peak communication hours.
$25 USD in 7 days
2.6
2.6

Hello, I’m interested in assisting you with daily email responses. I’m comfortable reading and replying to emails in both Indonesian and English, and I always focus on writing clear, polite, and professional messages. I pay close attention to details such as names, schedules, and invoice numbers to ensure every response is accurate and well organized. In terms of my relatable experiences, I've carried out similar tasks for a variety of organisations. For example, I’ve handled customer service emails where clarity, promptness and professionalism were crucial. My technical background gives me an advantage in terms of adapting to new platforms or software with ease. Dealing with IoT means dealing with tons of data - keeping things organised in Google Sheets or Excel has become second nature to me. My creative side is another plus point for your project. In addition to providing typo-free, warm-toned messages, I'll ensure that your correspondences align with your brand's voice and values. Being good at managing multiple responsibilities simultaneously as an automation engineering student makes multitasking a breeze; the same shall be replicated when managing your email inbox efficiently. In conclusion, I bring a unique blend of technical acumen, keen attention to detail , excellent communication skills and a creative edge to this project. I look forward to collaborating with you diligently and responsively on this endeavour!
$5 USD in 40 days
0.0
0.0

Medan, Indonesia
Member since Mar 13, 2026
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$30-250 USD
$250-750 USD
₹600-1500 INR