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My website urgently needs two targeted fixes so visitors can complete orders smoothly and receive confirmation messages in their inbox—not their spam folder. Email configuration I route all transactional and contact-form messages through Gmail, yet every test message ends up flagged as spam. I need you to trace the root cause, adjust SPF, DKIM or any other necessary DNS records, and tweak the PHP/SMTP settings so Gmail recognises the domain as trusted and mail lands in the primary inbox consistently. Shopping-cart checkout At the same time, the checkout flow stalls: after customers click “Pay/Place order” nothing happens and the transaction never finalises. Products add to the cart just fine; it’s specifically the checkout step that fails. Identify the conflict—whether it’s a script error, payment-gateway misconfiguration, or session problem—and restore a fully functional, secure checkout. Acceptance will be: • Confirmation emails deliver to Gmail inbox during tests. • A test order processes end-to-end without errors. If you’ve untangled similar SMTP and e-commerce issues before, you’ll find everything you need: cPanel, CMS admin, and DNS access are ready as soon as we start.
Project ID: 40361717
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Hi there, You’re in the RIGHT PLACE! I’ve worked on SIMILAR PROJECTS multiple times and understand how to deliver this EFFICIENTLY and CORRECTLY from the start. While I’m NEW to Freelancer.com, I bring 17+ YEARS OF EXPERIENCE from other freelancing platforms, successfully delivering HIGH-QUALITY PROJECTS and REAL RESULTS for clients. To provide an accurate SCOPE, TIMELINE, and COST, I’d like to ask a few KEY QUESTIONS. Due to Freelancer’s character limit, it’s difficult to cover everything here. Let’s connect in CHAT so I can: • Share RELEVANT PAST WORK • Understand your EXACT REQUIREMENTS • Propose a CLEAR and EFFECTIVE ACTION PLAN I’m confident you’ll find my approach PRACTICAL, TRANSPARENT, and RESULTS-DRIVEN. If you're ready to get this done the RIGHT WAY, I’d be happy to get started. Looking forward to CONNECTING with you. Best regards, Amit Ranjan
$20 USD in 7 days
0.0
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20 freelancers are bidding on average $24 USD for this job

With over a decade of experience in website development, I've worked extensively with DNS configurations and website design, two essential skills for effectively tackling the email and cart issues your website is currently experiencing. Navigating SMTP problems can prove particularly troubling, but I bring the expertise necessary to analyze and resolve the various possible causes—whether they're related to script errors, payment-gateway misconfigurations, or session problems. Finally, I'd like to assure you that if selected for this project, my primary goal will be to ensure Gmail recognizes your domain as trusted, sends confirmation emails directly into users' primary inboxes while enabling an error-free checkout process. Our robust approach has always been focused on delivering successful outcomes that exceed our clients' expectations. So let's take action now—let me untangle these issues for you and get your website back on track!
$30 USD in 1 day
6.3
6.3

Hi there, I will fix your Gmail deliverability and unblock checkout failures by applying targeted DNS mail authentication fixes and debugging the e-commerce flow in your CMS/cPanel environment; my production-focused DevOps background with SMTP, DKIM/SPF and PHP troubleshooting is why I’m the right fit. - Audit DNS: review and correct SPF, add/repair DKIM, and add DMARC + verify in Gmail Postmaster; implement DNS TTL-safe changes. - Mail server & PHP: review PHP mail/SMTP settings, update authenticated SMTP (PHPMailer/SMTP settings), test delivery to Gmail inbox and iterate until clean. - Checkout debugging: reproduce the checkout failure, trace JS/PHP/log errors, fix payment gateway/session or plugin conflict, and run an end-to-end test order. - Quality control: staged changes, post-fix validation (Gmail inbox checks, transaction test), and rollback notes + brief handover documentation. Skills: ✅ SPF/DKIM/DMARC ✅ Gmail / SMTP / PHPMailer ✅ PHP debugging & session/payment flow troubleshooting ✅ cPanel / DNS / hosting deployment ✅ Delivery & reliability hardening (inbox placement, logging) Certificates: ✅ Microsoft® Certified: MCSA | MCSE | MCT ✅ cPanel® & WHM Certified CWSA-2 I’m available to start immediately. Which payment gateway/plugin are you using (Stripe, PayPal, WooCommerce, etc.) and can you confirm DNS and cPanel credentials will be provided at start? Best regards,
$30 USD in 1 day
5.8
5.8

Hello I can urgently resolve your website's critical email and cart issues. My expertise allows for targeted, efficient fixes to quickly restore full functionality and sales. Let's discuss your specific problems now to implement a swift and lasting solution. Ready to ensure your website operates seamlessly. Giáp Văn Hưng
$30 USD in 7 days
5.7
5.7

Hi, I've dealt with exactly this combination—spam-flagged transactional emails and stalled checkout flows—on multiple client sites running PHP/SMTP with Gmail routing. For the email issue, I'll audit your current SPF, DKIM, and DMARC DNS records, fix any misalignments, then configure your PHP mailer to authenticate properly via SMTP so Gmail trusts your domain and delivers to the primary inbox. For the checkout, I'll inspect the browser console and server logs to pinpoint whether it's a JavaScript conflict, payment-gateway callback error, or session timeout killing the transaction, then resolve it so orders process cleanly end-to-end. I have experience with cPanel, DNS management, and major e-commerce platforms, and I can start immediately once you share access.
$10 USD in 1 day
3.7
3.7

As a website design professional with a strong focus on problem-solving, I am uniquely positioned to tackle the issues plaguing your ecommerce site, creating a seamless and reliable experience for your customers. I am well-versed in troubleshooting email configuration and have successfully conquered similar challenges in the past. With access to cPanel, CMS admin, and DNS as soon as we start, I'll swiftly trace the root cause of your spam flagging issue and adjust the necessary records to ensure proper mail delivery in Gmail's primary inbox. In addition to my email configuration expertise, I've worked extensively with shopping-cart checkouts. Whether the problem stems from script errors, payment gateway misconfigurations or session problems, I can quickly identify the issue and restore full functionality to your checkout flow. Ensuring that a test order processes end-to-end without errors wouldn't be a problem. Drawing from my experience at companies like Apple and Google, I approach projects with a methodical plan tailored to enhance functionality and minimize risks. I value reliable communication and understand the importance of delivering robust solutions within deadlines. You can trust me not only to fix the immediate problems but also to build a sturdy foundation for your ecommerce site's future growth.
$20 USD in 7 days
3.7
3.7

Hey — saw your post about fixing email and cart issues. When emails don’t send and the cart misbehaves, you usually lose orders without even realizing it, which hurts conversions fast. Quick question before I suggest an approach: What platform are you on (Shopify, WooCommerce, custom, etc.), and are emails handled through a third-party service like SMTP, SendGrid, or built-in? I’ve fixed similar checkout and notification issues before, where abandoned carts and order confirmations weren’t firing correctly, and got everything stable again. If you send your site link and a brief note on what’s currently broken (cart steps + which emails fail), I’ll review it and tell you exactly what’s realistic to fix quickly.
$20 USD in 7 days
0.0
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Hi, I see you’re facing two important issues: emails landing in spam despite routing through Gmail, and the checkout stalling after “Pay/Place order.” I’d start by auditing your SPF, DKIM, and related DNS records alongside your PHP/SMTP settings to pinpoint the email deliverability problem. For the checkout, I’d review scripts, payment gateway configs, and sessions to identify what’s blocking order finalization. My experience fixing similar SMTP and e-commerce glitches—mostly outside Freelancer—means I can efficiently restore smooth, secure transactions with reliable inbox delivery. When would you like to get started? Regards, Kwazi
$30 USD in 4 days
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Being a seasoned web and software developer, I'm highly adept at problem-solving and identifying the root causes of system issues, just like the ones plaguing your site. My skillset spans across various essential aspects of web development including solving SMTP and e-commerce issues which exactly matches your project's needs. I can efficiently trace the core reasons causing your emails to be marked as Spam and set up the necessary DNS records like SPF and DKIM to solve this issue. Additionally, I can also look into the shopping-cart checkout conflicts with deep understanding: be it investigating script errors, misconfigurations with payment gateways, or session frustrations hampering a successful transaction. My expertise in PHP, CMS admin, and DNS make me ready to hit the ground running once we proceed.
$20 USD in 1 day
0.0
0.0

Hi, I checked your requirement regarding email and cart issues, and I can help you resolve it professionally. These issues are usually caused by plugin conflicts, session problems, caching settings, or incorrect email (SMTP) configuration. I will: ✔ Debug cart functionality (add to cart / update / checkout) ✔ Fix email delivery issues (SMTP setup, spam issues, order emails) ✔ Check plugin/theme conflicts ✔ Optimize settings to avoid future issues I have experience working with ecommerce platforms like WordPress (WooCommerce) and Shopify, and I focus on delivering stable and long-term fixes. I can start right away and keep you updated during the process. Let’s connect and fix this quickly.
$20 USD in 1 day
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This project fits my skills well, and I’m confident I can deliver great results. Addressing both the email configuration to ensure transactional messages bypass spam filters, and troubleshooting the checkout stall will create a seamless, user-friendly order experience for your visitors. I have strong expertise configuring SPF, DKIM, and SMTP settings for reliable Gmail delivery, as well as resolving e-commerce checkout conflicts involving scripts, payment gateways, and sessions. Although I’m new to Freelancer, I bring strong off-platform experience. Feel free to message me with any additional details, and I can get started immediately. Regards, Wildon
$15 USD in 14 days
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Hello, I can quickly resolve both urgent issues on your website — email deliverability and the broken checkout flow — so customers can successfully place orders and receive confirmations in their inbox. Email Deliverability (Gmail inbox fix) I will trace why your transactional and contact emails are landing in spam and properly configure your domain for trusted delivery by: • Fixing/adding SPF, DKIM and DMARC records in DNS • Configuring secure SMTP authentication with Gmail • Adjusting PHP mail/SMTP settings and headers • Testing deliverability until messages land in the Gmail Primary inbox consistently Checkout Not Completing Since products add to cart correctly, the issue is likely a checkout conflict. I will: • Debug JavaScript and console errors • Check payment gateway configuration • Inspect plugin/theme conflicts • Verify sessions, SSL and server settings • Run full end-to-end test orders until checkout works flawlessly I hope you accept my bid. and reply with few hours. thanks.
$30 USD in 7 days
0.0
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As a seasoned expert in website design with a particular focus on security, I possess the unique blend of skills needed to address the issues plaguing your email and cart systems. I've worked extensively with CMS admin, DNS access, and cPanel, familiarizing myself with all the necessary tools to diagnose and solve the email configuration and shopping-cart woes you're experiencing. My experience does not only end at web design but extends to AI and Machine Learning, where I employ these cutting-edge technologies for threat detection and behavioural analysis. This will come in extremely useful in tracing the root cause of why your messages are flagged as spam and finding nuanced solutions to ensure successful finalization of transactions. Finally, my commitment to security-first design means that not only will I fix the issues at hand, but I'll also ensure that any potential vulnerabilities are proactively addressed. Choose me as your freelancer and together we'll not only fix your current problems but also future-proof your website.
$20 USD in 7 days
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