Operations/Customer Service Manager

We are an Website and SEO company. We are looking for a hardworking and dependable Customer Service/Project Manager.

Skill(s) / Requirements

* Candidates should possess excellent telephone communication skills.

* Excellent English in written and oral communication

*College or Vocational level with at least one year work experience as a VA to English speaking customers

Hard working and motivated

* Must have good problem-solving skills

* Telephone skills, telemarketing, or customer service experience is a must

* Possess a strong work ethic, and ability to handle multiple clients

* Must exercise punctuality in all commitments

* Someone who can adhere to Client company’s standards for professionalism

* Internet savvy (Knowledge of Websites and SEO)

* Your office is quiet, business-like, and distraction-free.

* A noise canceling headset

* Must have a stable DSL internet connection

* Willing and able to work night shift


Your job will be to manage the clients so all projects are moving forward, to answer emails, and do all customer service tasks. This job is for Part/Full-Time (4-8 hours per day), Casual (work from home), and during night hours.

Main Tasks:

* Initiate outbound cold calls to collect data for client websites

* Project Manage (Website & SEO clients)

* Answering Emails

* Answer phone calls

* Email/call about client reports

* Submit required daily and weekly call reports and other related campaign documentation as requested by contractor.

Secondary Tasks:

* Weekly/Monthly newsletter (Clients & Prospects)

* Arrange weekly blog posts

* Process improvements/Systemization

Inside your application please include and format like so:

- The answer to 3+5. (This is to weed out automated responses)

- Include your resume and a description why you want this job

- List prior work experience that would help you in this position

We will contact you if you match our requirements. Followed up by a Skype Interview.

Looking forward to working with you,


Taidot: Asiakaspalvelu, tietojenkäsittely, projektinhallinta, Projektin aikataulutus, virtuaaliassistentti

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Tietoa työnantajasta:
( 0 arvostelua ) Canada

Projektin tunnus: #1688060

13 freelanceria on tarjonnut keskimäärin %project_bid_stats_avg_sub_18% %project_currencyDetails_sign_sub_19%/tunti tähän työhön


Please check PM 3+5 = 8

$7.5 CAD / tunti
(16 arvostelua)

Hi I am interested with the job you have [login to view URL] refer to your PMB for further discussion about my bid.I am looking forward to work on/at your project. Thank you

$6 CAD / tunti
(7 arvostelua)

People Process Precision - Vaacikaa Tecknocrats Private Limited

$8 CAD / tunti
(0 arvostelua)

Hi Michael, My name is Sandra and I have 15 years of experience as a Project Manager in NYC. And to show I have read your job description - 3+5=8 ! In November 2009 I was inspired to start operating a Virtual As Lisää

$10 CAD / tunti
(0 arvostelua)

3+5=8 I have 15 years Experience in IT as IT Manager For Banking Company and 1,5 years in SEO Field , I should be able to handle this job professionally

$7 CAD / tunti
(0 arvostelua)

Dear Sir, This is Hasan Parvez from [login to view URL],I am an industrial [login to view URL],when I was student in 1998,I helped in writing books on professionals which was written by my father,specially on PROJECT Lisää

$3 CAD / tunti
(0 arvostelua)

8 I have almost 10 years of BPO experience which includes providing customer service and technical support through inbound/outbound calls, chat, email and back office for industries such as financial (2 of the major Lisää

$7 CAD / tunti
(0 arvostelua)

Interested to work for this project. Please check PM.

$8 CAD / tunti
(0 arvostelua)

Summary of Qualifications: - 7 years of diverse experiences within the fields of project management and technology support. - Bachelor of Science in Electrical Engineering, certified PMP and ITIL v3 foundation le Lisää

$10 CAD / tunti
(0 arvostelua)

Good Afternoon, I am looking for solid, mid/long term assignments in the field of administration and customer service.

$8 CAD / tunti
(0 arvostelua)

- 8 I am an English and German teacher and besides work virtual on various projects (writing -> SEO/SEM, Social Media Networking, WordPress etc.) for different companies. Before teaching I was employed for around Lisää

$10 CAD / tunti
(0 arvostelua)

Please Check PM. For more details.

$5 CAD / tunti
(0 arvostelua)

Dear, My Cv enclosed speaks by itself

$8 CAD / tunti
(0 arvostelua)