Monitoring agents on phone calls, determining proper protocol is followed, identifying interest level of customer, record notes of the overall conversation, seeking specific pieces of information.
Sending and receiving excel reports via email, experience with MS office and excel, fluent with reading and speaking clear English on the phone to provide information (we provide the phone for you). Ability to spell basic english and write clearly.
21 freelanceria on tarjonnut keskimäärin 130$ tähän työhön
I worked in a call center doing Quality Assurance, I would be able to handle this for you with no problems. I have a ton of experience in customer service and speaking to customers over the phone.
Hey ,I will do ur work very well,and I have experience ,pls give this opportunity thanks , Preeti Relevant Skills and Experience I m master of these works
Versatile enough to handle a large variety of writing projects, Can meet deadlines, Have experience with various referencing style, Able to address all client requirements and follow all client instruction
I worked in an MNC for 7 years so have skills in MS office and fluent in English Relevant Skills and Experience Having experience in MS office and data entry